LevelOne VOI-8000 User Manual
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LevelOne VOI-8000 User Manual

LevelOne VOI-8000 User Manual

H.323 modular gateway
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VOI-8000 User's Guide
LevelOne
VOI-8000
H.323 Modular Gateway
User`s Manual
i
Preface

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Summary of Contents for LevelOne VOI-8000

  • Page 1 VOI-8000 User’s Guide LevelOne VOI-8000 H.323 Modular Gateway User`s Manual Preface...

  • Page 2: Fcc Notice

    VOI-8000 User’s Guide FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 VOI-8000 User’s Guide How to Use This Manual This manual was designed for the non-technical users of the LevelOne VOI-8000, Internet telephony gateway (ITG). It contains information about the functions operation and basic instructions for its installation. Chapter 1: Overview...

  • Page 4: Important Safety Instructions

    VOI-8000 User’s Guide Important Safety Instructions Before you plug the VOI-8000(ITG) into an electrical outlet, carefully read all the installation instructions in Chapter 2. For your own safety and the safety of your equipment, always take the following precautions: •...
  • Page 5 VOI-8000 User’s Guide Documentation Abbreviations Throughout this guide, the user will come across a number of abbreviations that are common throughout the industry. The user should be familiar with the following abbreviations: ATPM Address Translation and Parsing Manager Command Line Interface...
  • Page 6 VOI-8000 User’s Guide Notation Conventions Throughout this guide, different type styles and characters are used. These serve a variety of purposes as described below: Convention Description boldface Commands and keywords are in boldface. italic Arguments for which you supply values are in italics.

  • Page 7: Table Of Contents

    ....................21 ROWSER SETTING SAMPLE VOI-8000 ................36 ONFIGURING FROM CONSOLE PORT CHAPTER 5 MAKING A CALL WITH VOI-8000................37 VOI-8000 FXS M ................37 AKING A CALL WITH ODULE VOI-8000 FXO M ................37 AKING A CALL WITH...

  • Page 8: List Of Figures

    VOI-8000 User’s Guide APPENDIX A ............................55 IP P ..........................55 ARAMETERS ATPM A ........................ 55 DDRESS ABLE ATPM H ......................56 ROUP ABLE ATPM D ......................57 ESTINATION ABLE List of Figures Figure 1-1 ITG Front Panel Figure 1-2 ITG Rear Panel...

  • Page 9: Chapter 1 Overview

    (ITG), and a detailed description of its front panel and back panel. Features The VOI-8000 is a cost-effective and highly reliable analog Voice over IP (VoIP) Gateway that offers toll quality voice and real-time fax data over IP networks. With its embedded architecture, the gateway is ideal for VoIP applications associated with Remote Office and Branch Office (ROBO) environments.

  • Page 10: Package Contents

    Rack mount brackets (2) and screws (4) User’s guide Front Panel The front panel of the VOI-8000 contains a RJ-45 Ethernet port, one DB9 RS-232 interface port, a push button and 16 LED indicators. The following figure illustrates the front panel of the VOI-8000.

  • Page 11: Ports

    Rear Panel The rear panel of the VOI-8000 has two slots allowing the installation of up to two Telephony Interface Modules (TIM). Each module is equipped with 4 telephony interface ports. Depending on the type of the telephony interface module, the telephony interface ports may be connected to telephony devices, such as PBX, KTS, and telephone sets of central office.

  • Page 12: Chapter 2 Installing The Voi-8000

    Ensure that the VOI-8000 is placed in a clean, well-ventilated, and vibration-free environment. When the VOI-8000 is placed on a desktop, be certain that the unit is placed on a sturdy, flat surface, near a grounded power outlet. At least three inches of clearance must be provided on both sides of the VOI-8000 for well ventilation.

  • Page 13: Connecting To The Telephony Devices

    Category 5 for 100 Mbps connection. To connect to Ethernet, insert one end of the Ethernet cable to the RJ45 port on the front panel of the VOI-8000 and other end of the cable to an Ethernet switching hub or repeater hub.

  • Page 14: Chapter 3 Voi-8000 Concepts

    VOI-8000. When the call is set up to the destination, a sub- string of the original dial string will be sent along to the remote VOI-8000.

  • Page 15: Hunt Group

    When an incoming phone number matches the phone number of the hunt group, the VOI-8000 attempts to terminate the call at each of the destinations in the hunt group, one at a time until a call is successfully completed.

  • Page 16: Hunt Group Table(Fxs4O4)

    Dest = accel0021.dyndns.org /1720 TCP DTMF Relay Voice from PSTN is compressed by the VOI-8000 before sending across the IP network and then decompressed by the destination VOI-8000. The voice coders supported by the VOI- 8000 are designed for ideally compressing and decompressing human voice. If the...

  • Page 17: Chapter 4 Configuring Voi-8000

    PC Setup In order to configure the VOI-8000, PC needs to have TCP/IP protocol and a compatible IP Address. 1. Connect the VOI-8000 to network with a RJ-45 UTP cable. Power it on.
  • Page 18 VOI-8000 User’s Guide • Specify an IP address set ON. • IP Address: 192.168.0.2 • Subnet Mask: 255.255.255.0 Restart your PC and Start your WEB browser. 6. In the Address box, enter the following: HTTP://192.168.0.1 (This is a default IP in the gateway from factory) 7.
  • Page 19 VOI-8000 User’s Guide Main Menu Function Briefings 1.Dial Plan Settings, which helps you configure the dial plan. You should complete the dial plan work sheets before working on this menu. 2.View System Configurations, which includes the specific information related to version, network, H.323, coder, and the channel of the gateway you are using.
  • Page 20 (Optional) Digit to be added before the beginning of the collected dial string before forwarding it to the destination. Please select Main Menu\Dial Plan\Phone/Hunt Group/Destination Settings, we can find Phone/Hunt Group/Dest. Setting Menu. We are doing the VOI-8000 hunt group table management. Overview...
  • Page 21 We can add (delete, find or list) desired hunt group ID mapping to destination ID at this menu. Please select Main Menu\Dial Plan\Phone/Hunt Group/Destination Settings, we can find Phone/Hunt Group/Dest. Setting Menu. We are doing the VOI-8000 destination table management. One is Remote Destination IP and the other is Local Destination Channel.
  • Page 22 VOI-8000 User’s Guide We can add (delete, find or list) desired destination ID mapping to Remote Destination IP or Local Destination Channel at this menu. Please back to Dial Plan Menu. Please select Main Menu\Dial Plan\Common Parameter Settings This Common Parameter Settings is the same as previous ATPM system parameters description. .
  • Page 23 6.DHCP Settings, which shows the status of DHCP 7.PPPoE Settings, which shows the status of PPPoE 8.Dynamic DNS Settings, which shows the status of Dynamic DNS Please select Main Menu\View System Config.\Firmware Version Info. This will show current VOI-8000(ITG) firmware version information. Firmware Information: Overview...
  • Page 24 VOI-8000 User’s Guide Internet Telephony Gateway Version: 3.23 Boot Loader Version: 4.13 RTOS Version: 2.5.0./BE H323 Stack Version: 3.0.9.0 DSP image Version: 8.1.2.1. TSG Version : R8.0 gateway(Build 4) Please select Main Menu\View System Config.\H.323 Parameter Settings The H.323 Parameters Settings:...
  • Page 25 VOI-8000 User’s Guide Please select Main Menu\View System Config.\Channel Settings This command can show the desired TCID setting of VOI-8000, value is from 0 to 7. Please refer the appendix C to find the factory default setting. Please Back To Main Menu Please select Main Menu\Configure System Settings System Config.
  • Page 26 7.Dynamic DNS Settings, which allows one to set the status of Dynamic DNS Please select Main Menu\Configure System Settings\ITG IP Settings This screen can setup your VOI-8000 IP Address, Subnet Mask and Default IP Gateway Address. These values will be valid after VOI-8000 reboot.
  • Page 27 VOI-8000 User’s Guide 1. Display Name: The default string is “Customer”. This field is to set the display name information that is carried in the H.323 setup messages. Up to 48 characters can be entered. 2. Terminal Type: The default value is 60.
  • Page 28 VOI-8000 User’s Guide 1. Gate Keeper Mode: The default setting is off. This field is to select the co-operation mode with some gatekeeper(s). Three options available: - off: disables gatekeeper co-operation, - auto: enables auto-discovery of the gatekeeper, and - manual: enables gatekeeper co-operation in manual operation (the gatekeeper address must be properly assigned).

  • Page 29: Web Browser Setting Sample

    VOI-8000 User’s Guide Web Browser setting sample This section describes how to use web browser to build a sample scenario dial plan in ITG. We suggest some steps to setup dial plan at web browser setting, 1. Please draw down scenario to have a VoIP call application 2.
  • Page 30 VOI-8000 User’s Guide Local gateway: IP setup, we are setting gateway A. 1. Please select Main Menu\ Configure System Settings\ ITG IP Settings from Main Menu 2. Key-in IP Address: 192.168.0.20, Subnet Mask: 255.255.255.0 and Default IP Gateway Address: 0.0.0.0 in the related fields.
  • Page 31 VOI-8000 User’s Guide 2. Push “Complete” button. And screen will show “List All Hunt Group IDs Result:” table. 3. Purpose: add hunt group to destination ID mapping table of phone number 200 into dial plan Back To Dial-Plan Menu 1. Please select “Main Menu\ Dial Plan\ Phone/Hunt Group/Destination Settings\ Phone/Hunt Group/Dest.
  • Page 32 VOI-8000 User’s Guide 2. Push “Complete” button. And screen will show “Telephone Number Added 201 OK” table. Telephone number 201 is added in gateway dial plan. 3. Purpose: add telephone address to hunt group mapping table of phone number 201 into dial...
  • Page 33 VOI-8000 User’s Guide 2. Push “Complete” button. And screen will show “Add Destination ID Result:” table The Destination ID 3 is bound to local channel 2. 3. Purpose: add destination ID to destination IP mapping table of phone number 201 into dial...
  • Page 34 VOI-8000 User’s Guide 1. Please select “Main Menu\ Dial Plan\ Phone/Hunt Group/Destination Settings\ Phone/Hunt Group/Dest. Setting Menu\ Add Hunt Group” from Main Menu 2. Push “Complete” button. And screen will show “List All Hunt Group IDs Result:” table. 3. Purpose: add hunt group to destination ID mapping table of phone number 800 & 810 into dial...
  • Page 35 VOI-8000 User’s Guide Gateway A’s remote telephone number 550 & 551 setting. Due to 550 & 551 locate in remote gateway, we usually define its hunt group number is beginning at number 11 at this dial plan setting. 1. Please select “Main Menu\Dial Plan\Phone/Hunt Group/Destination Settings\Phone/Hunt Group/Dest.
  • Page 36 VOI-8000 User’s Guide 1. Please select “Main Menu\ Dial Plan\ Phone/Hunt Group/Destination Settings\ Phone/Hunt Group/Dest. Setting Menu\ Add Remote_Destination_IP” from Main Menu 2. Push “Complete” button. And screen will show “Add Destination ID Result: The Destination ID 11 is bound to IP address 192.168.0.55 for H.323 VoIP application.”...
  • Page 37 VOI-8000 User’s Guide Please select Main Menu\Dial Plan\Store Settings To Flash. The above setting will be stored to flash memory. At this moment we have finished gateway A VoIP call application setting. We are going to have the same process to setup gateway B.
  • Page 38 VOI-8000 User’s Guide 2. Push “Complete” button. And screen will show “Telephone Number Added 550 OK” table. Telephone number 550 is stored in gateway dial plan. 3. Purpose: add telephone address to hunt group mapping table of phone number 550 into dial...
  • Page 39 VOI-8000 User’s Guide 1. Please select “Main Menu\ Dial Plan\ Phone/Hunt Group/Destination Settings\ Phone/Hunt Group/Dest. Setting Menu\ Add Local_Destination_Channel” from Main Menu 2. Push “Complete” button. And screen will show “Add Destination ID Result:” table The Destination ID 1 is bound to local channel 0.
  • Page 40 VOI-8000 User’s Guide 2. Push “Complete” button. And screen will show “List All Hunt Group IDs Result:” table. 3. Purpose: add hunt group to destination ID mapping table of phone number 551 into dial plan Back To Dial-Plan Menu 1. Please select “Main Menu\ Dial Plan\ Phone/Hunt Group/Destination Settings\ Phone/Hunt Group/Dest.
  • Page 41 VOI-8000 User’s Guide 1. Please select “Main Menu\ Dial Plan\ Phone/Hunt Group/Destination Settings\ Phone/Hunt Group/Dest. Setting Menu\ Add Telephone” from Main Menu 2. Key-in 10 firstly, and related information in each filed. 3. Push “Complete” button. And screen will show “Telephone Number Added 10 OK” table. GW ID number is stored in gateway dial plan.
  • Page 42 VOI-8000 User’s Guide 1. Please select “Main Menu\ Dial Plan\ Phone/Hunt Group/Destination Settings\ Phone/Hunt Group/Dest. Setting Menu\ Add Remote_Destination_IP” from Main Menu 2. Push “Complete” button. And screen will show “Add Destination ID Result: The Destination ID 11 is bound to IP address 192.168.0.20 for H.323 VoIP application.”...
  • Page 43 VOI-8000 User’s Guide Please select “Main Menu\ Dial Plan\ Phone/Hunt Group/Destination Settings\ Phone/Hunt Group/Dest. Setting Menu” from Main Menu and select List Remote_Destination_IP or Local_Destination_Channel, we can obtain: Please select Main Menu\Dial Plan\Store Settings To Flash. The above setting will be stored to flash memory.

  • Page 44: Configuring Voi-8000 From Console Port

    You can set up VOI-8000 by its console port. Please follow the steps below. 1) Connect your PC`s COM port to the console port of the VOI-8000 with a RS-232 cable. 2) Start up your terminal program. Ex: Hyper Terminal.

  • Page 45: Chapter 5 Making A Call With Voi-8000

    Connection: analogue telephone set connects to FXS module(MDU-8000s) port FXS-Module Operation: 1. Pick up this analogue telephone set, you can hear the VOI-8000 dial tone at the telephone set 2. The related LED will be lighted at the green color when the telephone set is pick up.

  • Page 46: Making A Call With Voi-8000 Application Sample

    In some cases, you have to dial a specific number to get the connection between telephone set and PBX. 2. Dial the phone number which is connected between PBX and VOI-8000 FXO module port. 3. When the ITG is connected, the related LED will be lighted green.
  • Page 47 VOI-8000 User’s Guide Port 2 of FXS in slot A has a telephone set connected, its phone number is 201 Port 4 of FXO in slot B is connected to PBX. There are two telephone sets connected by PBX, their phone numbers are 800 and 810.
  • Page 48 VOI-8000 User’s Guide None None ITGB hunt group table Group id Type #Members Member ids ---------------------------------------------------------------------------- ITGB destination table Dest id Mode Destination ------------------------------------------------------- Local PORT = 0 Local PORT = 1 H.323 Dest = 192.168.0.20/1720 TCP MAKING A CALL BETWEEN GATEWAY A AND GATEWAY B...
  • Page 49 VOI-8000 User’s Guide Ring back tone is heard he first LED is flashing in slot B of GW A front panel. PSTN dial tone is heard 1.Gateway B is connected to gateway A by Hub 2.Gateway A is connected to...

  • Page 50: Chapter 6 Application Samples

    FXO recognizes signals and draws current to indicate an active state. It is a trunk loop start operation that emulates a single-line telephone to: 1. Central Office lines 2. PBX station There are three basic environments that the VOI-8000 can be applied to. They are described in the following sections. Overview...
  • Page 51 VOI-8000 User’s Guide APPLICATION A: FXS Application-A has two possible connections. The A-1 connection shows the connection between the gateway to telephone set (POTS) or FAX machine. The FXS module is used in the A-1 connection. The other connection A-2, on the right hand side, is used to connect the gateway and PBX that has the CO trunk interface.
  • Page 52 VOI-8000 User’s Guide Application B: FXS / FXO combination Application-B has three possible connections. The B-1 connection is a normal trunk connection between the CO switch and PBX. The B-2 connection is identical to the A-1 connection mentioned in Application A. The B-3 connection is used to connect the PBX and gateway through the internal analogue lines provided by the PBX.
  • Page 53 VOI-8000 User’s Guide Application C: FXS/FXO Extended Combination Application-C has four possible connections. The C-1 connection is a normal trunk connection between the CO switch and PBX (identical to connection B-1 in the previous application.) The C-2 connection is identical to the A-1 connection mentioned in Application A. The C-3 connection connects the PBX and gateway through the internal analogue lines provided by the PBX (identical to the B-3 connection).

  • Page 54: Application Samples

    VOI-8000 User’s Guide Application Samples Scenario 1 description 1. 3 sets of ITGs were connected to Internet. One of ITG was built in a FXO module and the other two equipped with a FXS module. 2. Telephone address description ITGA: 408 and 415 are address specific PSTN connections on PBX CO trunk, and 90 are...
  • Page 55 VOI-8000 User’s Guide ITGA hunt group table Group id Type #Members Member ids ---------------------------------------------------------------------------- 1 2 3 4 ITGA destination table Dest id Mode Destination ------------------------------------------------------- Local PORT = 0 Local PORT = 1 Local PORT = 2 Local PORT = 3 H.323...
  • Page 56 VOI-8000 User’s Guide H.323 Dest = 210.243.230.10/1720 TCP H.323 Dest = 210.243.230.30/1720 TCP ITGC address translation table Address Hunt Grp_Id Min. Digits Max. Digits Prefix strip Prefix Address Entry 0800 None 0801 None 0802 None 0803 None None None None...
  • Page 57 VOI-8000 User’s Guide ITGC: 0800, 0801, 0802, 0803 are address specific telephone on ITGC FXS ports and 712 are address specific PSTN connections on ITGC FXO ports ITGB at branch office 210.243.230.20 0900 Port 0 0901 ITGA at headquarter Port 1 0902 210.243.230.10...
  • Page 58 VOI-8000 User’s Guide ITGA destination table Dest id Mode Destination ------------------------------------------------------- Local PORT = 0 Local PORT = 1 Local PORT = 2 Local PORT = 3 H.323 Dest = 210.243.230.20/1720 TCP H.323 Dest = 210.243.230.30/1720 TCP ITGB address translation table...
  • Page 59 VOI-8000 User’s Guide 3 Local PORT = 2 4 Local PORT = 3 5 Local PORT = 4 6 Local PORT = 5 7 Local PORT = 6 8 Local PORT = 7 11 H.323 Dest = 210.243.230.10/1720 TCP 12 H.323 Dest = 210.243.230.30/1720 TCP...
  • Page 60 VOI-8000 User’s Guide 11 H.323 Dest = 210.243.230.10/1720 TCP 12 H.323 Dest = 210.243.230.20/1720 TCP Overview...

  • Page 61: Chapter 7 Troubleshooting Tips

    VOI-8000 User’s Guide Chapter 7 Troubleshooting Tips This section provides solutions for problems you may possibly encounter while installing and connecting your Internet Telephony Gateway. Power (PWR) LED is not illuminate 1. Check the power adapter connection. 2. If the power adapter or power cord is connected to the gateway, check that the cord is securely plugged into the power socket on the rear of the console.
  • Page 62 VOI-8000 User’s Guide There is no connected tone when dialing destination phone number 1. Check the IP network (Ethernet cable, Ethernet port and GW IP setting) is connected correctly 2. Check the destination ITG and phone is available Final Steps If the procedures in this section have not solved the problem, reset the gateway several times by turning the power on and off.

  • Page 63: Ip Parameters

    VOI-8000 User’s Guide Appendix A IP Parameters IP address IP subnet mask Default gateway ATPM Address Table Min. # of Max. # of No. of Digits to Match Digits to Digits to Hunt Digits to Prefix String Collect Collect Group...

  • Page 64: Atpm Hunt Group Table

    VOI-8000 User’s Guide ATPM Hunt Group Table Hunt Type Hunt Group ID List of Destination IDs Overview...

  • Page 65: Atpm Destination Table

    VOI-8000 User’s Guide ATPM Destination Table Local Destinations Port# Mode Destination ID port port port port Remote Destinations Destination ID Mode IP address IP port H323 or DNS (optional) Overview...

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