14.2 Error Messages
Message
No (U)SIM detected
Enter PIN code
Enter PUK code
Enter 16 digit unlock code
Enter handset lock code
14.3 Support Information
• For Warranty Service directions please consult the ZTE website at http://www.
zte.co.nz
• All calls for PIN number enquiries, Network problems, Web Access, Account
and Billing Information, USIM card registration and general enquiries should
be directed to your Service Provider.
Solution
Check a valid USIM card is inserted
See 2.2 How do I insert the USIM Card?
Enter the correct PIN code supplied by your
service provider
Contact your service provider to get the PUK
code
Please contact your service provider
The default handset lock code is 0000
14
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