IBM INFOPRINT 1116 User Reference page 78

Problem
The Jam light is still on even though
you cleared the jam.
Unexpected characters print or
characters are missing.
Jobs are not printing and the Error
light is on solid.
While in PostScript Level 2
emulation, the printer is flushing
data (Ready/Data and Error
indicator lights are blinking).
You want to use manual duplex but
cannot find it on your printer driver.
While using manual duplex, the
printer gets a paper jam.
You keep getting paper jams while
using manual duplex.
Argecy Computer Corporation 248-324-1800
What to do
• Make sure you cleared all jams.
• Push the operator panel button or open and close the printer
cover to restart the printer.
• Make sure the print cartridge is installed.
• Make sure you are using the correct printer driver.
• From the special function
determine what the problem is.
• From the special function menu,
defaults.
• Make sure the parallel cable or USB cable is firmly plugged in
at the back of the printer.
• Make sure the print cartridge is installed.
• Make sure the printer top cover is closed.
• Make sure you are using the correct PostScript driver.
• The printer does not support PostScript.
• The printer doesn't have enough memory to print the job.
Install more memory.
• Your printer driver may not support manual duplex.
A paper jam interrupts the duplex process. As a result, the
information on the page that jammed is lost.
• Cancel your print job and press the operator panel with a
long button press (approximately 3 seconds) to reset the
printer.
• Resend your print job.
Try using 20# xerographic paper or 80 g/m
74
menu, select Hex Trace mode
select restore factory
2
A4 paper.
to