VTech VT1301 User Manual page 37

There is interference
during a telephone
conversation. My
calls fade out when I
am using the handset.
• The handset may be out of range. Move it closer to the
telephone base.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone line, you
must install a DSL filter between the telephone base
and the telephone wall jack. The filter prevents noise
and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
• Appliances or other cordless telephones plugged into
the same circuit as the telephone base can cause
interference. Try moving the appliance or telephone
base to another outlet.
• Other electronic products may cause interference to
your cordless telephone. Install your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers,
cellular telephones, digital telephones, intercoms,
room monitors, televisions, VCRs, personal computers,
kitchen appliances, and other cordless telephones.
• If your telephone is plugged in with a modem or a
surge protector, plug the telephone (or modem/surge
protector) into a different location. If this doesn't solve
the problem, re-locate your telephone or modem
farther apart from each other, or use a different surge
protector.
• The location of your telephone base can impact
the performance of your cordless phone. For better
reception, install the telephone base in a centralized
location within your home or office, away from walls or
other obstructions. In many environments, elevating
the telephone base improves overall performance.
• Disconnect the telephone base from the telephone
wall jack and plug in a corded telephone. If calls are
still not clear, the problem is probably in the wiring or
telephone service. Contact your telephone service
provider (charges might apply).
• If the other telephones in your home are having
the same problem, the problem is in the wiring or
telephone service. Contact your telephone service
provider (charges may apply).
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