Troubleshooting: Problems And Solutions; Hardware Installation - 3Ware Escalade 7000 Series Installation Manual

Troubleshooting:
Problems and Solutions
Note: For more troubleshooting tips and frequently
asked questions, refer to 3ware's support web page at
http://www.3ware.com/support.
Note: More troubleshooting problems and solutions can
be found on the 3ware web site at
http://www.3ware.com/NewFaq/3ware.htm.

Hardware installation

Q1: The rail on the ATA RAID controller doesn't fit in the case.
Use a screwdriver to remove the black end rail. It aligns and secures
the ATA RAID controller in the computer chassis but is not critical
for operation.
Q2: The system doesn't begin booting (no BIOS runs) when the
ATA RAID controller is installed but boots OK when the con-
troller is removed.
Check the cabling between the drives and the ATA RAID controller.
A cable plugged in upside down can prevent your system from run-
ning its BIOS.
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Troubleshooting
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