Program Support; Preventive Service Planning; Statement Of Support Procedures; Psp Upgrade And Subset Id - IBM TIVOLI ADSTAR 5697-VM3 User Manual

3.0 Program Support

This section describes the IBM support available for Tivoli ADSM for VM.

3.1 Preventive Service Planning

Before installing Tivoli ADSM for VM, check with your IBM Support Center or use IBMLink (ServiceLink)
to see whether there is additional Preventive Service Planning (PSP) information. To obtain this
information, specify the following UPGRADE and SUBSET values:
Figure 6. PSP Upgrade and Subset ID
Retain
COMPID Release
565511901 A31
565511901 A31
565511901 A31
565511901 A31
565511901 A31

3.2 Statement of Support Procedures

Report any difficulties you have using this program to your IBM Support Center. If an APAR is required,
the Support Center will provide the address to which any needed documentation can be sent.
Figure 7 identifies the component ID (COMPID), Retain Release and Field Engineering Service Number
(FESN) for Tivoli ADSM for VM.
Figure 7. Component IDs
Retain
COMPID Release
565511901 A31
 Copyright IBM Corp. 1992, 1999
Upgrade Subset
ADSM312 ADSMVM/SES
ADSM312 yynnRSU
ADSM312 RSU-BY-LVL
ADSM312 RSU-BY-APAR
ADSM312 RSU-BY-PTF
Component Name
Tivoli ADSM for VM 3.1.2
FESN
0402385
7