Troubleshooting - D-Link GO-RT-N150 User Manual

Section 6 - Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the D-Link GO-RT-N150.
Read the following descriptions if you are having problems. (The examples below are illustrated in Windows
different operating system, the screen shots on your computer will look similar to the following examples.)
1. Why can't I access the web-based configuration utility?
When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website on the Internet
and therefore do not require an Internet connection to do so. The device has the utility built-in to a ROM chip in the device
itself. Your computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
• Internet Explorer 6.0 or higher
• Netscape 8 or higher
• Mozilla 1.7.12 (5.0) or higher
• Opera 8.5 or higher
• Safari 1.2 or higher (with Java 1.3.1 or higher)
• Camino 0.8.4 or higher
• Firefox 1.5 or higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different
cable or connect to a different port on the device if available. If the computer is turned off, the link light may also be turned off.
• Disable any Internet security software running on the computer. Software firewalls such as ZoneAlarm, BlackICE, Sygate,
Norton Personal Firewall, and Windows
with your firewall software for more information on disabling or configuring it.
D-Link GO-RT-N150 User Manual

Troubleshooting

XP firewall may block access to the configuration pages. Check the help files included
®
XP. If you have a
®
57