Troubleshooting - Shure Computer Headset User Manual

TROUBLESHOOTING

PROBLEM INDICATOR STATUS
No sound. Green transmitter
POWER light off.
No sound. Green transmitter
POWER light on.
Green receiver POW-
No sound.
ER light off.
No sound. Receiver RF light on.
Receiver PEAK light
flickers during loud
sounds.
No sound. Receiver RF light off.
Transmitter and receiv-
er POWER lights on.
12
SOLUTION
Slide transmitter power switch to ON
position.
Make sure battery is inserted properly
(+/– battery terminals must match trans-
mitter terminals). If battery is properly in-
serted and POWER ON light still does not
glow, replace battery.
Make sure headset microphone is
plugged into the transmitter.
Slide transmitter audio mute/on switch to
ON position.
Make sure ac adapter is securely plugged
into electrical outlet and into dc input con-
nector on rear panel of receiver.
Make sure ac electrical outlet works
and supplies proper voltage.
Turn up receiver volume control.
Make sure the cable connection between
the receiver and computer sound port is
good.
Make sure the transmitter and the receiv-
er are operating on the same frequency.
Extend receiver antenna vertically as far
as possible.
Move receiver antennas away from any
nearby metal objects.
Remove any obstructions from between
transmitter and receiver.
Make sure you can see receiver antenna
from the location of the transmitter.
Move transmitter closer to receiver; it may
be outside system range.
PROBLEM INDICATOR STATUS
Distortion level Receiver RF light on.
increases Transmitter LOW BAT-
gradually. TERY light on.
Bursts of Receiver RF light on.
noise, distor-
tion, or other
radio signals
interrupting
performance.
Momentary Receiver RF light off
loss of sound when sound is lost.
as transmitter
is moved
around the
area where
system is
used.
SOLUTION
Replace transmitter battery.
Identify potential sources of interference
(other wireless systems, TV or radio, CB
radios, etc.) and turn them off or remove
them. If this is not possible, use a wireless
system that operates on a different fre-
quency.
Reposition receiver and perform walk-
through test again. If audio dropouts per-
sist, mark "dead" spots and avoid them
during wireless operation.
13