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To clean sleeves, remove them from earphones, gently rinse in warm water and air dry. Foam sleeves require a longer
drying time. Inspect for damage and replace if necessary. Ear sleeves must be completely dry before reusing.
•
Wipe the earphones and sleeves with mild antiseptic to avoid infections. Do not use alcohol-based disinfectants.
•
Do not expose earphones to extreme temperatures.
•
Replace sleeves if they do not fit properly.
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Do not attempt to modify this product. Doing so will void the warranty and could result in personal injury and/or product
failure.
Cleaning the Earphone Nozzle
If you notice a change in sound quality, remove the sleeve and check the nozzle of your earphone. If nozzle is blocked, clear
obstruction by using wire loop end of cleaning tool.
If no obstruction is found or if sound quality does not improve, replace the sleeve with a new sleeve.
Caution: When cleaning, do not force any object through the earphone nozzle! This will damage the earphone sound filter.
Warning: The cleaning tool is only to be used to clean the earphones. Any other use, such as using the tool to clean ears or foam sleeve, could result in injury.
The cable connectors to the earphones may collect debris or other deposits that can affect audio quality. If this happens, disconnect the cables and clean them
using a dry cotton swab.
Troubleshooting
Issue
The device appears to
be working but no
sound is audible
Audio is distorted
Amplifier does not pow
er on
Solution
Check that cable connections are secure
Check that pad is not enabled and reducing level
Confirm the audio from the source is not distorted before entering the amplifier
Check that cable connections are secure
Check the amplifier input meter to make sure the amplifier input is not overloading
The battery may require recharging
If the amplifier is plugged in, try a different micro-B USB port (or AC outlet if plugged into the
power adapter)
Shure Incorporated
10/14
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