Customer Assistance Information - Chevrolet Impala 2007 Owner's Manual

Section 7
Customer Assistance and Information ....... 426
Customer Satisfaction Procedure ............... 426
Online Owner Center ................................. 429
Customer Assistance for
Text Telephone (TTY) Users .................. 430
Customer Assistance Offices ..................... 430
GM Mobility Reimbursement Program ........ 431
Roadside Assistance Program ................... 432
Courtesy Transportation ............................. 434
Collision Damage Repair ........................... 437

Customer Assistance Information

Reporting Safety Defects ............................ 440
Vehicle Data Recording and Privacy ......... 443
Reporting Safety Defects to the
United States Government ..................... 440
Reporting Safety Defects to the
Canadian Government ............................ 441
Reporting Safety Defects to
General Motors ...................................... 441
Service Publications Ordering Information ... 441
Event Data Recorders ............................... 443
OnStar ...................................................... 444
Navigation System ..................................... 444
Radio Frequency Identification (RFID) ........ 444
425