How To Put A Call On Hold - Polycom Soundpoint IP 550 Quick Reference Manual

How to Put a Call on Hold and Multiple Calls on Hold
641
John
Hold:4165552222
4165552222
Sall y
Jack
EndCall Resume
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Hold
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641
John
Hold:4165552222
4165552222
Sally
Jack
Hold:4165551234
4165551234
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How to Put a Call on Hold
Call Hold and Resume
1. During a call, press the Hold button
2. Press Hold button or Resume soft key to resume the call
M enu
When a call has been on hold for an extended period of
M essages
time, both visual and audible alerts appear. Contact your
Do No Distu r b
system administrator to determine if this feature is enabled/
disabled what the time period is, and what sound effects
are available. When active on a call, the sound effects are
played at a volume that is typically lower than the normal
ringer volume.
Note: As using the Hold feature typically generates music or
a beeping tone, avoid putting a conference call on hold.
Multiple Calls on Hold
If multiple calls are on hold, use the Up and Down Arrow
keys to switch between the calls, then press the Resume
soft key to retrieve the desired call. If two or more calls are
on hold, an indication appears on the graphic display, for
example "3/4", indicating that this is the third call out of
four calls.
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