Troubleshooting - Hoover Vacuum Cleaner Owner's Manual

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5. TROUBLESHOOTING

PROBLEM
POSSIBLE REASON
Cleaner won't run
1. Power cord not firmly plugged
into outlet.
2. Blown fuse or tripped breaker.
4. Thermal Protector activated.
Cleaner won't pick
1. Blockage in air flow passages.
up or low suction
2. Dirt cup full.
3. Agitator Brush Roll worn.
4. Broken or worn belt.
5. Clogged filter.
6. Nozzle/dirt passage hose clogged.
7. Carpet height setting is incorrect.
8. Agitator Brush Roll is OFF.
Dust escaping
1. Dirt cup full.
from cleaner
2. Dirt cup not installed correctly.
3. Hose not installed correctly.
4. Filter not installed completely.
Headlight not
1. Bulb burnt out.
working
2. Loose electrical wires.
Cleaner is difficult
1. Carpet height setting is incorrect.
to push or won't
move forward
Powered Hand Tool
1. Too much pressure being applied
Brush Roll won't
to tool.
turn
2. Blockage in turbine channel.
3. Broken or worn belt.
4. Low cleaner suction.
Smoky/burning smell
1. Belt broken or stretched.
detected
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace fuse/
reset breaker.
4. Unplug and allow cleaner to cool for 30 minutes.
(This willl reset the thermal protector)
1. Clear blockage - Pg. 16.
2. Empty dirt cup - Pg. 9.
3. Replace Agitator Brush Roll - Pg. 10.
3. Replace belt - Pg. 12.
5. Remove filter and clean - Pg. 9-10.
6. Remove lower hose; remove obstruction - Pg. 16.
7. Set carpet height adjustment to appropriate
setting for carpet being cleaned - Pg. 6.
8. Step on pedal to turn Agitator Brush Roll on -
Pg. 6.
1. Empty dirt cup - Pg. 9.
2. Review dirt cup removal & replacement -
Pg. 9.
3. Review hose installation - Pg. 4.
4. Review filter removal & replacement - Pg. 9-10.
1. Replace bulb - Pg. 10.
2. Call 1-800-944-9200 for nearest authorized
Hoover
dealer.
®
1. Set carpet height adjust lever to appropriate
setting for carpet being cleaned - Pg. 6.
1. Continue using tool applying light pressure.
2. Remove blockage - Pg. 16.
3. Replace belt - Pg. 13.
4. Check items under "Cleaner won't pick or low
suction."
1. Replace agitator brush roll belt - Pg. 12.
15

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