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6
Troubleshooting
Solving basic MFP problems
Sometimes MFP problems are very easy to solve. When you have a problem, first make sure that:
•
If an error displays on the control panel, see
messages.
•
The power cord is plugged into the MFP and a properly grounded electrical outlet.
•
The MFP power switch is on.
•
The electrical outlet is not turned off by any switch or breaker.
•
Other electrical equipment plugged into the outlet is working.
•
All options are properly installed.
•
If you have checked all of the above and still have a problem, turn the MFP power off, wait for
about 10 seconds, and then turn the MFP power on. This often fixes the problem.
Note: If any of these do not solve your problem, see the other topics listed in
Troubleshooting.
Understanding the MFP control panel
Troubleshooting
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Table of Contents
Troubleshooting
