Desa CSG3924NRA Owner's Operation And Installation Manual page 26

Mixing amplifiers unvented (vent-free) gas log heater
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OBSERVED PROBLEM
ODS/pilot lights but flame
goes out when control knob
is released
One or more burners do not
light after ODS/pilot is lit
Delayed ignition of one or
more burners
Burner backfiring during com-
bustion
26
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Control knob not fully
pressed in
2. Control knob not pressed in
long enough
3. Equipment shutoff valve not
fully open
4. Pilot flame not touching
thermocouple, which al-
lows thermocouple to cool,
causing pilot flame to go
out. This problem could be
caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
1. Inlet gas pressure is too
low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
4. Thermopile leads discon-
nected or improperly con-
nected
5. Burners will not come on in
remote position
1. Manifold pressure is too
low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
1. Burner orifice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
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REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Fully open equipment shut-
off valve
4. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 23) or replace ODS/
pilot assembly
5. Hand tighten until snug,
then tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see Clean-
ing and Maintenance,
page 23) or replace burner
orifice(s)
3. Contact qualified service
person
4. Reconnect leads (see Wir-
ing Diagram, page 29)
5. Replace battery in transmit-
ter and receiver
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see Clean-
ing and Maintenance,
page 23) or replace burner
orifice(s)
3. Contact qualified service
person
1. Clean burner (see Cleaning
and Maintenance, page 23)
or replace burner orifice
2. Replace damaged burner
3. Replace gas regulator
123639-01D

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