Need More Help - BenQ DL Series User Manual

Is the prompt on the display illuminated in blue?
If the LED is illuminated in blue, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary
support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers.
Read the instructions in
correct resolution, refresh rate and make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor running
at its native resolution. To have the optimal display performance of each type of input sources,
you can use the
Display Mode
Adjusting display mode on page 19
The image is displaced in one direction.
Read the instructions in
correct resolution, refresh rate and make adjustments based on these instructions.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com.
Adjusting the screen resolution on page
function to set a proper aspect ratio for the input sources. See
for details.
Adjusting the screen resolution on page
24, and then select the
24, and then select the
Troubleshooting 23