Troubleshooting: Security - Blackberry Bold 9650 User Manual

User Guide
3. When the dialog appears, click OK.
When safe mode is on, a safe mode indicator appears in the device status section of the Home screen.
To turn off safe mode, repeat step 1.
Set permissions for a third-party application
Note: Changing permissions for third-party applications can significantly affect the operation of applications on your BlackBerry® device. For
more information about how changing these permissions might affect the operation of the applications on your device, contact your wireless
service provider or administrator.
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Application Management.
• To set permissions for a specific third-party application, highlight the application. Press the
• To set permissions for all third-party applications, press the
3. Expand Connections, Interactions, or User Data.
4. Change the permission fields.
5. Press the key > Save.
Turn off a prompt for a third-party application connection
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Application Management.
3. Highlight a third-party application.
4. Press the key > Edit Permissions > Prompt Exceptions.
• To allow the application to connect to a specific location or resource without displaying a prompt, click Add Allow. Specify a protocol
and, if necessary, the domain.
• To prevent the application from connecting to a specific location or resource without displaying a prompt, click Add Deny. Specify a
protocol and, if necessary, the domain.
5. Press the key > Save.

Troubleshooting: Security

I cannot download a certificate
If you changed the connection type that your BlackBerry® device uses to connect to the LDAP-enabled server or DSML-enabled server, try
switching to the default connection type.
I cannot unlock my device using my smart card
Try performing the following actions:
key > Edit Default Permissions.
Security
key > Edit Permissions.
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