Troubleshooting: Security - Blackberry Bold 9930 User Manual

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Phone
Location Data
Server Network
Internet
Wi-Fi (if supported)
Near Field Communication

Troubleshooting: Security

I forget my smartphone password
If you forget your BlackBerry® smartphone password, it can't be recovered. If your smartphone uses a BlackBerry® Enterprise
Server, your administrator might be able to reset your password without deleting your smartphone data. Otherwise, the only
way you can reset your password without knowing your current password is to delete all your smartphone data. You can do
this by exceeding the number of allowed password attempts.
If your email account uses a BlackBerry Enterprise Server, depending on the options that your administrator sets, when you
delete your smartphone data, you might also delete the data on your media card. For more information, contact your
administrator.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
My smartphone prompts me to make an emergency call when I type a
password
If your BlackBerry® smartphone password contains a combination of letters that corresponds to an emergency access number,
your smartphone might prompt you to make an emergency call when you type your smartphone password.
To continue typing your smartphone password, press the
Related information
Change the smartphone password, 307
336
Description
Set whether third-party applications can make calls or access call logs.
Set whether third-party applications can use your GPS location information.
Set whether third-party applications can access the Internet or your organization's intranet
using your organization's network.
Set whether third-party applications can access the Internet through your wireless service
provider (for example, using a direct Internet connection or WAP gateway).
Set whether third-party applications can use Wi-Fi® connections.
Set whether third-party applications can use NFC connections.
key.