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Planet ICA-HM240 User Manual

H.264 mega-pixel vandal proof pan/tilt ip camera
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H.264 Mega-Pixel Vandal Proof
Pan/Tilt IP camera
ICA-HM240
User's Manual
Version: 1.00
Date: February. 2010

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  • Page 1 H.264 Mega-Pixel Vandal Proof Pan/Tilt IP camera ICA-HM240 User’s Manual Version: 1.00 Date: February. 2010...
  • Page 2 Copyright Copyright © 2010 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Revision User’s Manual for PLANET H.264 Mega-Pixel Vandal Proof Pan/Tilt IP camera Model: ICA-HM240 Rev: 1.00 (February. 2010) Part No. EM-ICAHM240...

  • Page 4: Table Of Contents

    2.3.1 Camera Mounting................11 2.4 Initial Utility Installation ................... 12 2.5 Preparation....................... 14 2.5.1. Search and View by PLANET IPWizard II........14 2.5.2. Configure Network by PLANET IPWizard II........15 2.6 Using UPnP of Windows XP or Vista............17 2.6.1. Windows XP..................17 2.6.2.
  • Page 5 3.5.5. UPnP ..................... 45 3.5.6. Bonjour....................46 3.5.7. IP Filter....................47 3.5.8. IP Notification..................48 3.6 Camera Configuration ..................50 3.6.1. Picture ....................50 3.6.2. Preset Setting ..................52 3.6.3. Tour Setting ..................53 3.7 System ......................54 3.7.1. System ....................54 3.7.2.

  • Page 6: Introduction

    The IP camera features multi-profile function and can generate H.264 / MPEG-4 and M-JPEG streaming to different users at the same time. It allows up to 20 users to access the ICA-HM240 surveillance simultaneously. With this state-of-the-art design, the iCA-HM240 is considerable to fit in various network environments.

  • Page 7: Features

    1.2 Features • 1.3Mega-Pixel CMOS sensor built-in • Offers pan range of 355 degrees and tilt range of 100 degrees to be controlled over network. • 2-Way audio with external microphone and speaker • Multi-profile encoder supports H.264 / MPEG-4 and M-JPEG video compression simultaneously •...

  • Page 8: Package Contents

    1.3 Package Contents User can find the following items in the package: IP camera Unit x 1 Power Adapter x 1 Camera Mount Kit x 1 User’s Manual CD-ROM x 1 Quick Installation Guide x 1 NOTE: 1. If any of the above items are missing, please contact your dealer immediately. 2.

  • Page 9: Basic Setup

    1. The listed information is minimum system requirements only. Actual requirement will vary depending on the nature of your environment. 2. The ICA-HM240 can be managed by PLANET Cam Viewer Plus Lite/Pro if you want to configure more detail information and settings of camera viewer plus software please refer to the CD-ROM folder “D:\Manual\Cam Viewer Plus\”,...

  • Page 10: Physical Description

    2.2 Physical Description 2.2.1 Terminal Connections 1. RJ-45 2. Power Jack 3. Reset Button 4. MIC in 5. Line out 6. DIDO Front View The LAN socket is a RJ-45 connector for connections to 10/100Base-TX RJ-45 LAN Fast Ethernet cabling. This Ethernet port built N-Way protocol can detect Socket or negotiate the transmission speed of the network automatically.
  • Page 11 The IP camera has built-in an external microphone connector. User can MIC in connect a microphone to the camera. Connect a loud speaker to the IP camera. This function is for voice Line Out alerting and two-way audio. The IP camera provides a terminal block with 4 pins of connectors for DI DI/DO and DO.

  • Page 12: Hardware Installation

    2.3 Hardware Installation 2.3.1 Camera Mounting Step 1. Fix the IP camera to ceiling with the three supplied supplied screws. Fixed Camera by Screws Step 2. Connect the LAN cable to a switch or hub. When this switch/hub is a PoE device, you can ignore the next step.

  • Page 13: Initial Utility Installation

    If the welcome screen does not appear, click “Start” at the taskbar. Then, select NOTE: “Run” and type “D:\Utility\IPWizard II\setup.exe”, assume D is your CD-ROM drive. 3. The “Welcome to the InstallShield Wizard for PLANET IPWizard II” prompt will display on the screen and click “Next” to continue.
  • Page 14 4. Please click “Next” to install with original settings, or you may click “Change…” button to modify the install folder then press “Next” to continue. 5. Please click “Install” to start the installation. 6. Please click “Finish” to complete the installation and launch program immediately.

  • Page 15: Preparation

    2.5 Preparation When you installed the IP camera on a LAN environment, you may execute PLANET IPWizard to discover camera’s IP address and set up related parameters in the camera. 2.5.1. Search and View by PLANET IPWizard II When you installed the IP camera on a LAN environment, you have two easy ways to search your cameras by PLANET IPWizard or UPnP discovery.

  • Page 16: Configure Network By Planet Ipwizard Ii

    View If PLANET IPWizard finds IP camera, View button will be available. Please select the camera you want to view and click the View button. Then you could see the video from camera directly. Furthermore you could double click the left button of mouse to link to the IP camera by browser.
  • Page 17 setting procedure and click “>>” button will move to next page as below. In case, you do not want to change username and/or password, then just click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous page. If you like to change username and/or password of the device, just click the check button.

  • Page 18: Using Upnp Of Windows Xp Or Vista

    2.6 Using UPnP of Windows XP or Vista 2.6.1. Windows XP  UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the operating system, Windows XP, of your PC is UPnP enabled, the device will be very easy to configure.
  • Page 19 The “Add or Remove Programs” will display on the screen and click Add/Remove Widows Components to continue. The following screen will appear, select “Networking Services” and click “Details” to continue.
  • Page 20 The “Networking Services” will display on the screen, select “Universal Plug and Play” and click “OK” to continue. Please click “Next” to continue.
  • Page 21 The program will start installing the UPnP automatically. You will see the below pop-up screen, please wait while Setup configures the components. Please click “Finish” to complete the UPnP installation...

  • Page 22: Windows Vista

    Double-click “My Network Places” on the desktop, the “My Network Places” will display on the screen and double-click the UPnP icon with IP camera to view your device in an internet browser. 2.6.2. Windows Vista  UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals.
  • Page 23 Double-click “My Network Places“ on the desktop, the “My Network Places” will display on the screen and double-click the UPnP icon with IP camera to view your device in an internet browser. ICA-HM240 – 00304fA131A9...

  • Page 24: Setup Activex To Use The Ip Camera

    2.7 Setup ActiveX to use the IP camera The IP camera web pages communicate with the IP camera using an ActiveX control. The ActiveX control must be downloaded from the IP camera and installed on your PC. Your Internet Explorer security settings must allow for the web page to work correctly.

  • Page 25: Internet Explorer 7 For Windows Xp

    2.7.2. Internet Explorer 7 for Windows XP From your IE browse ”Tools” ”Internet Options…” ”Security” ”Custom Level…”, please setup your “Settings” as follow. Set the first 3 items • Allow previously unused ActiveX control to run… • Allows Script lets •...

  • Page 26: Internet Explorer 7 For Windows Vista

    2.7.3. Internet Explorer 7 for Windows Vista From your IE browse ”Tools” ”Internet Options…” ”Security” ”Internet” ”Custom Level…”, please setup your “Settings” as follow. • Enable “Automatic prompting for ActiveX controls” • Prompt “Initialize and script active controls not marked….” From your IE browse ”Tools”...

  • Page 27: Locate The Ip Address Of This Ip Camera

    2.8 Locate the IP Address of this IP Camera Default IP address of this IP camera is 192.168.0.20. If you wish to assign another IP address to this IP camera, you have to log onto the web configuration interface of the camera first. If the left three fields of the IP address of your computer is not 192.168.0, you’ll have to change the IP address of your computer first: 1.
  • Page 28 2. Double-click Network Connections icon. 3. Right-click Local Area Connection, and click Properties.
  • Page 29 4. Select ‘Internet Protocol (TCP/IP)’, then click Properties.

  • Page 30: Ask Network Administrator To Check The Dhcp Release Table, If The Camera Was

    5. In IP address field, please fill in any IP address begins with 192.168.0, and ends with a value greater than 2 and less than 254 (You can use the following example 192.168.0.239). In Subnet mask field, please fill 255.255.255.0. Please keep all other fields empty, and click OK. If you changed the IP address of this PT internet camera and you forget it, there’re 2 methods to recover it: a.

  • Page 31: Web-Based Management

    The Default IP: “http://192.168.0.20“ The login window of IP camera will appear, Default login username/password is: admin / null <without password> If the User name and Password have been changed with PLANET IPWizard, NOTE: please enter the new User name and Password here.
  • Page 32 After logged on, you should see the following messages at the top of Internet Explorer: Click on the message, and click Install This Add-on for All Users o This Computer… When you see this message, click Install’ to install required ActiveX control After the ActiveX control was installed and run, the first image will be displayed.

  • Page 33: Live View

    3.3 Live View Start-up screen will be as follow no matter an ordinary users or an administrator. Video Profile ActiveX Control Streaming Protocol Monitor Image Section Language Setting Menu Client Menu PTZ Control Video Information 2-Way Audio Full Screen The image shot by the camera is shown here. The date and time are Monitor Image displayed at the top of the window.
  • Page 34 The plug-in ActiveX control supports a lot of functions by clicking the ActiveX Control left mouse button. Note that this feature only supports on the ActiveX control within Microsfoft® Internet Explorer. This function is detail setting for the camera that only available for Setting Menu user logged into camera as administrator.

  • Page 35: Camera Ptz Control

    3.3.1. Camera PTZ Control Hide PTZ Control Camera Direction Camera Speed Preset Tour Go Tour Auto Pan Click the icon will hide the PTZ control function. Hide PTZ Control: Control camera up/down/left/right and home position. Camera Direction: Choose the speed of Pan and Tilt. Camera Speed: Add/Update the preset positions or go to one of these positions.

  • Page 36: Activex Control

    3.4 ActiveX Control The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that this feature only supports on the ActiveX control within Microsoft® Internet Explorer. On the ActiveX control icon, click the Left Mouse Button, then a menu pop-up. This menu provides features that are unique to the ActiveX control.

  • Page 37: Digital Zoom

    3.4.1. Digital Zoom Click Digital Zoom to active this function as above. User can drag or scale the box over the video to adjust zoom ratio and position. 3.4.2. Record Click Record to activate this function. Press Record button to start recording. The video file is saved as ASF format into your local PC.

  • Page 38: Snapshot

    3.4.3. Snapshot Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is saved as JPEG format into your local PC. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue. If you like to retrieve the saved image, select the file to display the saved image by using any one of graph editing tools.

  • Page 39: Statistics

    3.4.5. Statistics Click Statistics to activate this function. A window will be popup to show the statistics information of the streaming status. NOTE: That this information is the statistics between the device and your local PC. 3.4.6. About Click About to show the ActiveX information...

  • Page 40: Network Configuration

    3.5 Network Configuration Use this menu to configure the network to connect the device and the clients. 3.5.1. Network This section provides the menu of connecting the device through Ethernet cable. Display the Ethernet MAC address of the device. Note that user cannot MAC address change it.
  • Page 41 Subnets allow network traffic between hosts to be separated based on Subnet Mask the network's configuration. In IP networking, traffic takes the form of packets. IP subnets advance network security and performance to some level by organizing hosts into logical groups. Subnet masks contain four bytes and usually appear in the same "dotted decimal"...

  • Page 42: Ddns Server

    3.5.2. DDNS server Stands for Dynamic Domain Name Server The device supports DDNS If your device is connected to xDSL directly, you might need this feature. However, if your device is behind a NAT router, you will not need to enable this feature. Because DDNS allows the device to use an easier way to remember naming format rather than an IP address.

  • Page 43: Pppoe

    To enable or disable the DDNS service here. DDNS Choose the built-in DDNS server. Server name The domain name is applied of this device. DDNS Host The user name is used to log into DDNS. User Name The password is used to log into DDNS. Password 3.5.3.

  • Page 44: Streaming

    To enable or disable the PPPoE service here. PPPoE Type the user name for the PPPoE service which is provided by ISP. User Name Type the password for the PPPoE service which is provided by ISP. Password Shows the IP information got from PPPoE server site. IP Address / Subnet Mask / Gateway Shows the Status of PPPoE connection.
  • Page 45 Choose the RTSP port. The RTSP protocol allows a connecting client to RTSP Port start a video stream. Enter the RTSP port number to use. The default value is 554. Specify the range of transmission port number of video stream. The default RTP Port range is 50000 to 50999.

  • Page 46: Upnp

    3.5.5. UPnP UPnP is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled IP camera. If your operating system is UPnP enabled, the device will automatically be detected and a new icon will be added to “My Network Places.”...

  • Page 47: Bonjour

    3.5.6. Bonjour The Bonjour service allows IP camera can be discovered with Apple Safari browser applied, once the option enable the IP camera will be show the Friendly Name in the Bonjour bookmarks menu of Safari browser. To enable or disable the Bonjour service here. Bonjour Shows the friendly name of this device here.

  • Page 48: Ip Filter

    3.5.7. IP Filter You can enter different user’s IP address which are allowing enter or denying by the device. To enable or disable the IP filter function here. IP Filter Choose the filter policy where is denying or allowing. IP Filter Policy...

  • Page 49: Ip Notification

    3.5.8. IP Notification In case the IP address is changed, system is able to send out an email to alert someone if the function is enabled. If enable this function, then the “Send to“ and “Subject” field SMTP Notification (e-mail) need to be filled.
  • Page 50 Type the user name for the HTTP server. HTTP Login name Type the password for the HTTP server. HTTP Login Password Type the server name or the IP address of the HTTP Proxy. Proxy Address Set port number of Proxy. Proxy Port Type the user name for the HTTP Proxy.

  • Page 51: Camera Configuration

    3.6 Camera Configuration Use this menu to set the function of the camera of IP camera 3.6.1. Picture Turn the “Mirror” and “Vertical Flip” On or OFF. The image will Rotation be overturned as below.
  • Page 52 Auto: will adjust the white balance automatically. White Balance: Hold: will hold the white balance. Auto: will adjust the internal gain automatically. Exposure Control: Hold: will hold the internal gain. It changes the image shadows, midtones and highlights. Can Color Level adjust an image's tonal range and contrast Large value will brighten camera.

  • Page 53: Preset Setting

    3.6.2. Preset Setting This page provides the edit tool to modify or delete the “Preset Setting” item by item.

  • Page 54: Tour Setting

    3.6.3. Tour Setting Up to 64 positions can be preset, and the camera can be programming to move to the preset position sequentially. The group name of the sequence of camera tour. The maximum number of Tour Name camera tour is 16. Enable or disable this camera tour.

  • Page 55: System

    3.7 System Use this menu to perform the principal settings of IP camera. 3.7.1. System You can enter the name of this unit here. It’s very useful to identify the Device title specific device from multiple units. This information shows the software version in the device. Software version Switch the LED light of this IP camera on or off, that Network LEDs will Network LED...

  • Page 56: Date & Time

    3.7.2. Date & Time User can setup the time setting of IP camera, make it synchronized with PC or remote NTP server. Also, you may select the correct time zone of your country. Displays the date and time of the device Server Date &...

  • Page 57: Maintenance

    Sets up the date and time of daylight saving start time. Daylight Saving Start Time Sets up the date and time of daylight saving stop time. Daylight Saving Stop Time Sets up the date of daylight saving offset. Daylight Saving Offset 3.7.3.
  • Page 58 8. A message will be shown while the firmware upgraded. Once the upgrading process completed, the device will reboot the system automatically. 9. Please wait for 80 seconds, and then you can use PLANET IPWizard to search the device again.

  • Page 59: Video

    3.8 Video This device provides more video profiles as below to support different request to each client simultaneously. Each user can choose his preferred video profile as his request independently. 3.8.1. Common There are some important information can be embedded into image, Text Overlay including date, time, and/or text.

  • Page 60: Video Profile

    3.8.2. Video Profile User can modify the detail parameter for each video profiles in this page. Video codec of the selected video profile. Video Type There are four resolutions in this profile: SXGA, VGA, QVGA and QQVGA. Resolution Defines the rate control method of this profile. There are two options: Rate Control Constant Bit Rate (CBR) or Variable Bit Rate (VBR).

  • Page 61: Roi 1

    3.8.3. ROI Use this menu to define the Region-Of-Interest that user can manually draw this two window/area to specify ROI 0 and ROI 1. ROI 1 ROI 0...

  • Page 62: Audio Configuration

    3.9 Audio Configuration User can modify the audio for Input/output gain and enable/disable the 2-Way-Audio. To enable or disable audio function. Audio: Mute the audio while pan and/or tilt motion Mute While PT To select Simplex or Full duplex (2-way audio) mode. Audio Mode: To adjust gain of input audio.

  • Page 63: User Privilege Access Configuration

    3.10 User Privilege Access Configuration Use this menu to set the user names and password of the Administrator and up to 10 users, and access right of each user. Select “Anonymous” to allow any one viewing the video once Viewer login connected.

  • Page 64: E-Mail Configuration

    3.11 E-Mail Configuration You may setup SMTP mail parameters for further operation of Event Schedule. That’s, if users want to send the alarm message out, it will need to configure parameters here and also add at least one event schedule to enable event triggering. Type the SMTP server name or the IP address of the SMTP server.

  • Page 65: Object Detection

    3.12 Object Detection Use this menu to specify motion detection window 1 to window 4 and set the conditions for detection while observing a captured image. To add or delete the motion windows. User can specify up to 4 Add and Del Included and/or Excluded windows to monitor the video captured by this device.

  • Page 66: Event Server Configuration

    3.13 Event Server Configuration 3.13.1. FTP Server You may setup FTP parameters for further operation of Event Schedule. That’s, if users want to send the alarm message to an FTP server, it will need to configure parameters here and also add at least one event schedule to enable event triggering as SMTP.

  • Page 67: Tcp Server

    3.13.2. TCP Server In addition to send video file to FTP server, the device also can send event message to specified TCP server. User can specify multiple TCP servers as wish. Therefore, user Name needs to specify a name for each TCP server setting. Type the server name or the IP address of the TCP server.

  • Page 68: Http Server

    3.13.3. HTTP Server The device also can send event message to specified HTTP server. User can specify multiple HTTP servers as wish. Therefore, user Name needs to specify a name for each HTTP server setting. Type the server name or the IP address of the HTTP server. Check the HTTP server whether it is available or not.

  • Page 69: Samba Server

    3.13.4. SAMBA Server The device also can send video stream to specified SAMBA server. Most of the time, the SAMBA server will be another PC or NAS server. User can specify multiple HTTP servers as wish. Therefore, user Name needs to specify a name for each HTTP server setting. Type the server name or the IP address of the SAMBA server.

  • Page 70: Event Schedule Configuration

    3.14 Event Schedule Configuration This menu is used to specify the schedule of Events and activate the some actions provided by this device.     Name of the Event or Schedule. Name Enable or disable this Event or Schedule. Enable Schedule start with Event trigger or Schedule trigger.
  • Page 71 Example1. Send file to FTP server by motion triggered always: Select event trigger Enable time: start from 00:00 to 24:00 every day Trigger by: Motion Area (Added in Object Detection page) Action : Send FTP (Add in Event Server -> FTP Server page)
  • Page 72 Example2. Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00 Select event trigger. Enable time: start from Friday 18:00 and keep work in 12 hours, so it will stop on Saturday 06:00. Trigger by : Motion Area (Added in Object Detection page) Action : Send e-mail (Add in E-Mail page) To email address: You need to input the receiver email address.
  • Page 73 Example3. Enable Voice Alert every 10-minute during 18:00 to 24:00 from Monday to Friday. 1. Type: Select schedule trigger and interval is 10-minute. 2. Enable Time: Select Monday to Friday, and set start time from 18:00 and keep work in 6 hours. 3.

  • Page 74: Record Configuration

    3.15 Record Configuration User can choose the type of record file for event or schedule application. Choose AVI or JPEG file format. Record File Type The AVI recording support H.264 and M-JPEG two different compression, user can manual to choose according to your requirements.

  • Page 75: Appendix A: Alarm I/O Connector

    Appendix A: Alarm I/O Connector Some features of the IP camera can be activated by the external sensor that senses physical changes in the area IP camera is monitoring. These changes can include intrusion detection or certain physical change in the monitored area. For examples, the external sensor can be a door switch or an infrared motion detector.
  • Page 76 Explanation of External I/O Circuit Diagram: The low voltage/current circuits and high voltage/current circuits are in the IP CAUTION! camera circuit. The qualified electrician should do the wring not by yourself incorrect wiring could damage IP camera. You could receive the fatal electric shock.

  • Page 77: Appendix B: Ping Ip Address

    Appendix B: PING IP Address The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It’s also a very useful tool to confirm IP camera installed or if the IP address conflicts with any other devices over the network.

  • Page 78: Appendix C: 3Gpp Access

    Appendix C: 3GPP Access To use the 3GPP function, in addition to previous section, you might need more information or configuration to make this function work. That to use the 3GPP function, it strongly recommends to install the Networked Device Note with a public and fixed IP address without any firewall protection.

  • Page 79: Appendix D: Bandwidth And Video Size Estimation

    Appendix D: Bandwidth and Video Size Estimation The frame rate of video transmitted from the IP camera depends on connection bandwidth between client and server, video resolution, codec type, and quality setting of server. Here is a guideline to help you roughly estimate the bandwidth requirements for your IP camera. The required bandwidth depends on content of video source.

  • Page 80: Appendix E: Ddns Application

    Appendix E: DDNS Application 1. Preface If you have a Cable modem or xDSL, this is a great way to host your own Networked Device or other TCP/IP Service. Get your own domain like www.yourname.com, www.yourname.com.tw etc. (Note: This domain must be registered with Internic via registration authorities such as Network Solutions, DirectNIC, Register.com etc).
  • Page 81 (3). After the columns show up at the left side, click “Create Account”. (4). Fill the application agreement and necessary information. a. Username b. E-mail address and confirmation c. Password and confirmation d. Submit all the input information and finish creating an account Check the options...
  • Page 82 (5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account Information“. Click the hyperlink address to confirm the DDNS service that you just applied. Then DDNS you applied activated. Click to confirm (6). Enter the web page http://www.dyndns.org/ again.
  • Page 83 (7). If the correct username and password are input, you can see the following picture at the top-right of the login page. (8). Click the “My Services”. Click on the link (9). Click the “ Hostname”. (11). We could create a domain name without any charge at this step. First, we input the host name.

  • Page 84: Appendix F: Configure Port Forwarding Manually

    Manually setup the device with a fixed IP address, for example, 192.168.0.100. 2. Access the Router with Your Web browser The following steps generally apply to any router that you have on your network. The PLANET WNRT-620 is used as an example to clarify the configuration process. Configure the initial settings of the router by following the steps outlined in the router’s Quick Installation Guide.
  • Page 85 Your WAN IP Address will be listed here. 3. Open/set Virtual Server Ports to enable remote image viewing The firewall security features built into the router and most routers prevent users from accessing the video from the device over the Internet. The router connects to the Internet over a series of numbered ports.
  • Page 86 A check mark appearing before the entry name will indicate that the ports are enabled. NOTE Some ISPs block access to port 80. Be sure to check with your ISP so that you can open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need to change the port the camera uses from 80 to something else, such as 8080.

  • Page 87: Appendix G: Troubleshooting & Frequently Asked Questions

    3 seconds on the device. 2. Reconfigure the device. Forgot the IP address of the Check IP address of device by using the PLANET IPWizard program device. or by UPnP discovery or set the device to default by Reset button.
  • Page 88 Do not connect device over a router. PLANET IPWizard program cannot detect device over a router. If IP address is not assigned to the PC which running PLANET IPWizard program, then PLANET IPWizard program cannot find device. Make sure that IP address is assigned to the PC properly.
  • Page 89 The port number assigned in your IP camera might not be available via Internet. Check your ISP for available port. The proxy server may prevent you from connecting directly to the IP camera, set up not to use the proxy server. Confirm that Default Gateway address is correct.
  • Page 90 Check the configuration of the router settings allow the device to be accessed outside your local LAN. Check the bandwidth of Internet connection. If the Internet bandwidth is lower than target bit rate, the video streaming will not work correctly. The unreadable characters are Use the operating system of the selected language.
  • Page 91 The color of the image is poor or Adjust White Balance. strange. To insure the images you are viewing are the best they can be, set the Display property setting (color quality) to 16bit at least and 24 bit or higher if possible within your computer. The configuration on the device image display is incorrect.

  • Page 92: Appendix H: Product Specification

    Appendix H: Product Specification Product ICA-HM240 Video Specification Image Sensor 1.3 Mega-Pixel CMOS image sensor Lens 4.3 mm, F1.8 Scan Method Progressive Signal to Noise 44 dB 180°/ second (max) Manual Pan Degree Manual Tilt Degree 120 °/ second (max) Video Encoder H.264 / MPEG-4 / M-JPEG...
  • Page 93 Operating Humidity 20 ~ 80% (non-condensing) Emission CE, FCC...

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