Planet ICA-HM312 User Manual
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Planet ICA-HM312 User Manual

2 mega-pixel 25m ir outdoor
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ICA-HM312
2 Mega-Pixel 25M IR Outdoor
Bullet PoE IP Camera
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  • Page 1 User’s Manual ICA-HM312 2 Mega-Pixel 25M IR Outdoor Bullet PoE IP Camera...
  • Page 2 Copyright Copyright © 2011 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Revision User’s Manual for PLANET 2 Mega-Pixel 25M IR Outdoor Bullet PoE IP Camera Model: ICA-HM312 Rev: 1.0 (August. 2011)

  • Page 4: Table Of Contents

    ................11 2.4 Initial Utility Installation ................... 12 2.5 Preparation ....................... 14 2.5.1 Search and View by PLANET IPWizard ........... 14 2.5.2 Configure Network by PLANET IPWizard ........15 2.6 Using UPnP of Windows XP, Vista or Win7 ..........16 2.6.1 Windows XP...
  • Page 5 3.6.1 Picture ....................49 3.6.2 Privacy Mask ..................51 3.6.3 PTZ Setting ................... 52 3.6.4 Preset Setting ..................53 3.6.5 Tour Setting ................... 53 3.7 System ......................55 3.7.1 System ....................55 3.7.2 Date & Time ..................55 3.7.3 Maintenance ..................

  • Page 6: Introduction

    The ICA-HM312 follows the ONVIF v1.01 and v1.02 standard SDK for users to integrate with the third party software. The ICA-HM312 can also work with PLANET Cam Viewer 3 Lite / Pro Management software and Network Video Recorder products for video surveillance application and provides monitoring, recording and event management functions to secure your property and life.

  • Page 7: Package Contents

    Package Contents User can find the following items in the package: ICA-HM312 x 1 Power Adapter x 1 Wall Mounting Kit x 1 User’s Manual CD x 1 Quick Installation Guide x 1 NOTE: 1. If any of the above items are missing, please contact your dealer immediately.

  • Page 8: Basic Setup

    2. Basic Setup This chapter provides details of installing and configuring the internet camera 2.1System Requirements Intel Dual Core 2.0GHz or higher (above Recommended) (above Recommended ) 128MB Video RAM or above 1024 x 768 24bits Display Resolution Operating System Windows XP / Vista / Win7 DirectX 10 above...

  • Page 9: Physical Description

    2.2 Physical Description 2.2.1 Identification of ICA-HM312 cable Interface Description The input power is DC 12V, 1A. DC Power (Power Jack, IR and IP Note：ONLY use package power adapter supplied with the Camera) internet. Otherwise, the product may be damaged.
  • Page 10 Audio Output Connect a loud speaker to the IP Camera. This is for voice (Green, Line Out) alerting and two-way audio. Microphone Input Connect a microphone to the IP Camera. (Pink, Audio In) The Network Camera also provides composite video output. Video Output The video output function is only for easy installation to check (BNC)

  • Page 11: Hardware Installation

    2.3 Hardware Installation 2.3.1 Physical Installation 1. Fix IR camera to desired location with wall mount fixture 2. Plug-in Ethernet Cable into RJ-45 connector Connect an Ethernet cable to the LAN socket located on the Network Camera’s back panel and attach it to the network. If there has an IEEE 802.3af PoE switch in your network, you can connect the NOTE: camera LAN cable to this PoE switch to obtain power.

  • Page 12: Initial Utility Installation

    NOTE: “Run” and type “D:\Utility\IPWizard II\setup.exe”, assume D is your CD-ROM drive. 3. The “Welcome to the InstallShield Wizard for PLANET IPWizard II” prompt will display on the screen and click “Next” to continue. 4. Please click “Next” to install with original settings, or you may click “Change…” button to...
  • Page 13 5. Please click “Install” to start the installation. 6. Please click “Finish” to complete the installation and launch program immediately.

  • Page 14: Preparation

    IPWizard II to discover Camera’s IP address and set up related parameter in a Camera. Search When launch the PLANET IPWizard II, a searching window will pop up. PLANET IPWizard II is starting to search Network Cameras on the LAN. The existed devices will be listed as below.

  • Page 15: Configure Network By Planet Ipwizard

    View If PLANET IPWizard II finds network devices, View button will be available. Please select the device you want to view and click the View button. Then you could see the video from camera directly. Furthermore you could double click the left button of mouse to link to the network device by browser.

  • Page 16: Using Upnp Of Windows Xp, Vista Or Win7

    After keying in new username and password, click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous page. 2.6 Using UPnP of Windows XP, Vista or Win7 2.6.1 Windows XP UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals.
  • Page 17 The “Control Panel” will display on the screen and double click “Add or Remove Programs” to continue The “Add or Remove Programs” will display on the screen and click Add/Remove Widows Components to continue.
  • Page 18 The following screen will appear, select “Networking Services” and click “Details” to continue The “Networking Services” will display on the screen, select “Universal Plug and Play” and click “OK” to continue.
  • Page 19 Please click “Next” to continue The program will start installing the UPnP automatically. You will see the below pop-up screen, please wait while Setup configures the components.
  • Page 20 Please click “Finish” to complete the UPnP installation Double-click “My Network Places” on the desktop, the “My Network Places” will display on the screen and double-click the UPnP icon with Internet camera to view your device in an internet browser.

  • Page 21: Windows Vista

    2.6.2 Windows Vista UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the operating system, Windows Vista, of your PC is UPnP enabled, the device will be very easy to configure.

  • Page 22: Windows 7

    2.6.3 Windows 7 Go to Start > Control Panel > Network and Internet > Network and Sharing Center, if network discovery is off; click the arrow button to expand the section. Click Turn on network discovery, and then click Apply. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

  • Page 23: Install The Device Behind A Nat Router

    2.7 Install the Device behind a NAT Router Once installed, the device is accessible on your LAN. To access the device from the Internet you must configure your broadband router to allow incoming data traffic to the device. If the device is installed on the LAN with a router, then it may get a dynamic IP address from the DHCP server.

  • Page 24: Setup Activex To Use The Internet Camera

    2.8 Setup ActiveX to use the Internet Camera The Internet camera web pages communicate with the Internet camera using an ActiveX control. The ActiveX control must be downloaded from the Internet camera and installed on your PC. Your Internet Explorer security settings must allow for the web page to work correctly. To use the Internet camera, user must setup his IE browser as follows: 2.8.1 Internet Explorer 6 for Windows XP From your IE browse...

  • Page 25: Internet Explorer 7 For Windows Xp

    2.8.2 Internet Explorer 7 for Windows XP From your IE browse ”Tools” ”Internet Options…” ”Security” ”Custom Level…”, please setup your “Settings” as follow. Set the first 3 items • Allow previously unused ActiveX control to run… • Allows Script lets •...

  • Page 26: Internet Explorer 7 For Windows Vista And Win7

    2.8.3 Internet Explorer 7 for Windows Vista and Win7 From your IE browse ”Tools” ”Internet Options…” ”Security” ”Internet” ”Custom Level…”, please setup your “Settings” as follow. • Enable “Automatic prompting for ActiveX controls” • Prompt “Initialize and script active controls not marked….” From your IE browse ”Tools”...

  • Page 27: Web-Based Management

    “ The login window of Internet camera will appear, Default login username/password is: admin/ <no password> If the User name and Password have been changed with PLANET IPWizard II, NOTE: please enter the new User name and Password here.
  • Page 28 Web browser may display the “Security Warming” window, select “Yes” to install and run the ActiveX control into your PC. After the ActiveX control was installed and run, the first image will be displayed. If you log in the camera as an ordinary user, setting function will be not available. If NOTE: you log in the camera as the administrator, you can perform all the settings provided within the device.

  • Page 29: Live View

    3.3 Live View Start-up screen will be as follow no matter an ordinary users or an administrator. Video Profile ActiveX Control Streaming Protocol Monitor Image Section Language Setting Menu Client Menu PTZ Control 2-Way Audio Full Screen Monitor Image Section The image shot by the camera is shown here.
  • Page 30 Setting Menu This function is detail setting for the camera that only available for user logged into camera as administrator. Item Action Configure Network settings such as Wireless, Network DHCP, DDNS, 3GPP, PPPoE and UPnP. Camera Adjust camera parameters. Configure system information, date & time, System maintenance, and view system log file.
  • Page 31 Hide PTZ Control Camera Direction Camera Speed Preset Tour Go Tour Auto Pan Hide PTZ Control Click the icon will hide the PTZ control function. Camera Direction Control camera up/down/left/right and home position. Camera Speed Choose the speed of Pan and Tilt. Preset Add/Update the preset positions or go to one of these positions.

  • Page 32: Activex Control

    3.4 ActiveX Control The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that this feature only supports on the ActiveX control within Microsoft® Internet Explorer. On the ActiveX control icon, click the Left Mouse Button, then a menu pop-up. This menu provides features that are unique to the ActiveX control.

  • Page 33: Record

    3.4.2 Record Click Record to activate this function. Press Record button to start recording. The video file is saved as ASF format into your local PC. While you want to stop it, press Stop to stop recording. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue.

  • Page 34: Snapshot

    3.4.3 Snapshot Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is saved as JPEG format into your local PC. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue. If you like to retrieve the saved image, select the file to display the saved image by using any one of graph editing tools.

  • Page 35: Statistics

    3.4.5 Statistics Click Statistics to activate this function. A window will be popup to show the statistics information of the streaming status. That this information is the statistics between the device and your local PC. NOTE: 3.4.6 About Click About to show the ActiveX information...

  • Page 36: System Setting

    3.5 System Setting Use this menu to configure the network to connect the device and the clients. This function is only available for user logged into Camera as administrator. Click on each menu name to display its setting page. Item Action Network Configure Network settings such as DHCP, DDNS, 3GPP, PPPoE and...

  • Page 37: Network

    3.5.1 Network This section provides the menu of connecting the device through Ethernet cable. MAC address Display the Ethernet MAC address of the device. Note that user cannot change it. Obtain an IP address Enable this checked box when a DHCP server is installed on the automatically (DHCP) network to issue IP address assignment.
  • Page 38 demonstration 11111111 11111111 11111111 00000000 will usually be shown in the corresponding, more readable form as 255.255.255.0. Gateway A gateway is a piece of software or hardware that passes information between networks. You'll see this term most often when you either log in to an Internet site or when you're transient email between different servers.

  • Page 39: Https

    3.5.2 HTTPS HTTPS: Stands for Hypertext Transfer Protocol Secure HTTPS is a combination of the Hypertext Transfer Protocol with the SSL/TLS protocol to provide encrypted communication and secure identification of a network web server . HTTPS connections are often used for sensitive transactions in corporate information systems. The main idea of HTTPS is to create a secure channel over an insecure network.

  • Page 40: Ddns Server

    3.5.3 DDNS server DDNS: Stands for Dynamic Domain Name Server The device supports DDNS If your device is connected to xDSL directly, you might need this feature. However, if your device is behind a NAT router, you will not need to enable this feature. Because DDNS allows the device to use an easier way to remember naming format rather than an IP address.

  • Page 41: Pppoe

    DDNS To enable or disable the DDNS service here. Server name Choose the built-in DDNS server. DDNS Host The domain name is applied of this device. User Name The user name is used to log into DDNS. Password The password is used to log into DDNS. 3.5.4 PPPoE PPPoE: Stands for Point to Point Protocol over Ethernet A standard builds on Ethernet and Point-to-Point network protocol.

  • Page 42: Streaming

    PPPoE To enable or disable the PPPoE service here. User Name Type the user name for the PPPoE service which is provided by ISP. Password Type the password for the PPPoE service which is provided by ISP. IP Address / Subnet Shows the IP information got from PPPoE server site.
  • Page 43 RTSP Port Choose the RTSP port. The RTSP protocol allows a connecting client to start a video stream. Enter the RTSP port number to use. The default value is 554. RTP Port Specify the range of transmission port number of video stream. The default range is 50000 to 50999.

  • Page 44: Upnp

    3.5.6 UPnP UPnP is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled Network Camera. If your operating system is UPnP enabled, the device will automatically be detected and a new icon will be added to “My Network Places.”...

  • Page 45: Bonjour

    3.5.7 Bonjour Bonjour, also known as zero-configuration networking, enables automatic discovery of computers, devices, and services on IP networks. Bonjour uses industry standard IP protocols to allow devices to automatically discover each other without the need to enter IP addresses or configure DNS servers.

  • Page 46: Onvif

    3.5.8 Onvif ONVIF is a global and open industry forum with the goal to facilitate the development and use of a global open standard for the interface of physical IP-based security products. Or in other words, to create a standard for how IP products within video surveillance and other physical security areas can communicate with each other.

  • Page 47: Ip Filter

    3.5.9 IP Filter You can enter different user’s IP address which are allowing enter or denying by the device. IP Filter To enable or disable the IP filter function here. IP Filter Policy Choose the filter policy where is denying or allowing.

  • Page 48: Ip Notification

    3.5.10 IP Notification In case the IP address is changed, system is able to send out an email to alert someone if the function is enabled. If enable this function, then the “Send to“ and “Subject” field SMTP Notification (e-mail) need to be filled.

  • Page 49: Camera Configuration

    HTTP Login name Type the user name for the HTTP server. HTTP Login Password Type the password for the HTTP server. Proxy Address Type the server name or the IP address of the HTTP Proxy. Proxy Port Set port number of Proxy. Proxy Login name Type the user name for the HTTP Proxy.
  • Page 50 White Balance: Auto: will adjust the white balance automatically. Hold: will hold the white balance. Power Frequency Frequency of power line: 50 or 60Hz Color Level Large value will be colorful. Change the value will result to color tuning. Brightness Large value will brighten camera.

  • Page 51: Privacy Mask

    Day Mode Threshold (0~10000): this value set the threshold to activate day mode. It should be higher or equal to Night Mode Threshold. Delay Time: The delay time between ICR switching. Note that Current Value is the current luminance from the captured video.

  • Page 52: Ptz Setting

    selected window accordingly. Name Name of the specified privacy window Level To define the gray level of mask block. The smaller value will be darker. 3.6.3 PTZ Setting This page allow user to modify the RS-485 interface according to the P/T scanner. Camera Protocol This device can connect to a PTZ camera or speed dome camera and controls them thru RS-485 interface.

  • Page 53: Preset Setting

    3.6.4 Preset Setting This page provides the edit tool to modify or delete the “Preset Setting” item by item. 3.6.5 Tour Setting Up to 64 positions can be preset, and the camera can be programming to move to the preset position sequentially.
  • Page 54 Tour Name The group name of the sequence of camera tour. The maximum number of camera tour is 16. Running Enable or disable this camera tour. Preset Set the sequence of the tour. Maximum 16 points can be assigned. The selected preset position is added in the Sequence list from 1 to 16.

  • Page 55: System

    3.7 System Use this menu to perform the principal settings of Internet camera. 3.7.1 System Device title You can enter the name of this unit here. It’s very useful to identify the specific device from multiple units. Software version This information shows the software version in the device. Network LED Switch the LED light of this Internet camera on or off, that Network LEDs will stop working, in case you don’t want other people know the...
  • Page 56 Server Date Displays the date and time of the device & Time PC Time Displays the date and time of the connected PC Adjust Synchronize Click this option to enable time synchronization with PC: with PC time Manual setting: Click this option to set time and date manually Click this option if you want to synchronize the Synchronize device’s date and time with those of time server...

  • Page 57: Maintenance

    Daylight Saving Sets up the date and time of daylight saving stop time. Stop Time Daylight Saving Sets up the date of daylight saving offset. Offset 3.7.3 Maintenance Default Settings Recall the device hard factory default settings. Note that click (Include the network this button will reset all device’s parameters to the factory setting)
  • Page 58 8. A message will be shown while the firmware upgraded. Once the upgrading process completed, the device will reboot the system automatically. 9. Please wait for 80 seconds, and then you can use PLANET IPWizard II to search the device again. Warning!!! The download firmware procedure cannot be interrupted.

  • Page 59: Video

    3.8 Video This device provides 2 modes of video profile. The first one is Mega-pixel mode which supports video resolution up to Mega-pixel. However the maximum frame rate of this mode is up to 15fps only. The second one is VGA mode which supports video resolution up to VGA but frame rate can be up to 30fps.

  • Page 60: Video Profile

    3.8.2 Video Profile It’s H.264 encoder mode in this profile. Name To assign a name to the selected profile. Video Type Video codec of the selected profile. Resolution Resolution of the selected profile. Assign the selected profile as a ROI stream or not. (Only available for the profiles with max resolution) Rate Control Defines the rate control method of this profile.

  • Page 61: Roi

    For ECBR, the video bitrate is based on normal CBR mode. However, the target bitrate can be increased to max target bitrate while lots of motion in video. The max target bitrate will keep a pre-defined time period and then back to normal CBR bitrate. For EVBR, the video bitrate is based on normal VBR mode.

  • Page 62: Audio Configuration

    3.9 Audio Configuration It’s M-JPEG mode in this profile. Audio To enable or disable audio function Mute While PT Mute the audio while pan and/or tilt motion Audio Mode To select Simplex or Full duplex (2-way audio) mode. Input Gain To adjust gain of input audio Output Gain To adjust gain of output audio...

  • Page 63: User Privilege Access Configuration

    3.10 User Privilege Access Configuration Use this menu to set the user names and password of the Administrator and up to 10 users, and access right of each user. Viewer login Select “Anonymous” to allow any one viewing the video once connected.

  • Page 64: E-Mail Configuration

    3.11 E-Mail Configuration You may setup SMTP mail parameters for further operation of Event Schedule. That’s, if users want to send the alarm message out, it will need to configure parameters here and also add at least one event schedule to enable event triggering. SMTP Server Type the SMTP server name or the IP address of the SMTP server.

  • Page 65: Object Detection

    e-mails. E-mail To Type the receiver’s e-mail address. E-mail Subject Type the subject/title of the e-mail. 3.12 Object Detection Use this menu to specify motion detection window 1 to window 4 and set the conditions for detection while observing a captured image. Add and Del To add or delete the motion windows.

  • Page 66: Event Server Configuration

    Object Size Defines the object size of motion detection. The higher object size will only larger objects trigger motion detection. The lower object size will even small objects trigger motion detection too. Generally speaking, the smaller size will be easier to trigger event. Sensitivity Defines the sensitivity value of motion detection.

  • Page 67: Tcp Server

    FTP Login Password Type the password for the FTP server. FTP Port Set port number of FTP service. FTP Path Set working directory path of FTP server. FTP Passive Mode Select passive or active mode connecting to FTP server. 3.13.2 TCP Server In addition to send video file to FTP server, the device also can send event message to specified TCP server.

  • Page 68: Http Server

    3.13.3 HTTP Server The device also can send event message to specified HTTP server. Name User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name for each HTTP server setting. Type the server name or the IP address of the HTTP server. Test Check the HTTP server whether it is available or not.

  • Page 69: Samba Server

    3.13.4 SAMBA Server The device also can send video stream to specified SAMBA server. Most of the time, the SAMBA server will be another PC or NAS server. Name User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name for each HTTP server setting. SAMBA Server Type the server name or the IP address of the SAMBA server.

  • Page 70: Event Schedule Configuration

    3.14 Event Schedule Configuration This menu is used to specify the schedule of Events and activate the some actions provided by this device. Name Name of the Event or Schedule. Enable Enable or disable this Event or Schedule. Type Schedule start with Event trigger or Schedule trigger. Enable Time Define the feasible time slot.
  • Page 71 Example1. Send file to FTP server by motion triggered always: Select event trigger Enable time: start from 00:00 to 24:00 every day Trigger by: Motion Area (Added in Object Detection page) Action : Send FTP (Add in Event Server -> FTP Server page)
  • Page 72 Example2. Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00 Select event trigger. Enable time: start from Friday 18:00 and keep work in 12 hours, so it will stop on Saturday 06:00. Trigger by : Motion Area (Added in Object Detection page) Action : Send e-mail (Add in E-Mail page) To email address: You need to input the receiver email address.
  • Page 73 Example3. Send file to E-Mail server by motion triggered from Friday 18:00 to 24:00 from Monday to Friday. 1. Type: Select schedule trigger and interval is 10-minute. 2. Enable Time: Select Monday to Friday, and set start time from 18:00 and keep work in 6 hours.

  • Page 74: Record Configuration

    3.15 Record Configuration User can choose the type of record file for event or schedule application. Record File Type Choose AVI or JPEG file format for record file. Record File Prefix Define the prefix of recorded filename. Pre-Trigger Duration Define the maximum duration of pre-alarm. Best Effort Duration Define the best effort duration of post-alarm.

  • Page 75: Appendix A: Alarm I/O Connector

    Appendix A: Alarm I/O Connector Some features of the Camera can be activated by the external sensor that senses physical changes in the area Camera is monitoring. These changes can include intrusion detection or certain physical change in the monitored area. For examples, the external sensor can be a door switch or an infrared motion detector.
  • Page 76 CAUTION! The low voltage/current circuits and high voltage/current circuits are in the network camera circuit. The qualified electrician should do the wring not by yourself incorrect wiring could damage network camera. You could receive the fatal electric shock. The external I/O is not capable of connecting directly to devices that require large amounts of current.

  • Page 77: Appendix B: Ping Ip Address

    Appendix B: PING IP Address The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It’s also a very useful tool to confirm Internet camera installed or if the IP address conflicts with any other devices over the network.

  • Page 78: Appendix C: 3Gpp Access

    Appendix C: 3GPP Access To use the 3GPP function, in addition to previous section, you might need more information or configuration to make this function work. That to use the 3GPP function, it strongly recommends to install the Networked Device Note with a public and fixed IP address without any firewall protection.

  • Page 79: Appendix D: Bandwidth And Video Size Estimation

    Appendix D: Bandwidth and Video Size Estimation The frame rate of video transmitted from the Internet camera depends on connection bandwidth between client and server, video resolution, codec type, and quality setting of server. Here is a guideline to help you roughly estimate the bandwidth requirements for your Internet camera. The required bandwidth depends on content of video source.

  • Page 80: Appendix E: Ddns Application

    Appendix E: DDNS Application 1. Preface If you have a Cable modem or xDSL, this is a great way to host your own Networked Device or other TCP/IP Service. Get your own domain like www.yourname.com, www.yourname.com.tw etc. (Note: This domain must be registered with Internic via registration authorities such as Network Solutions, DirectNIC, Register.com etc).
  • Page 81 (3). After the columns show up at the left side, click “Create Account”. (4). Fill the application agreement and necessary information. a. Username b. E-mail address and confirmation c. Password and confirmation d. Submit all the input information and finish creating an account...
  • Page 82 Click these two options (5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account Information“. Click the hyperlink address to confirm the DDNS service that you just applied. Click to confirm Then DDNS you applied activated.
  • Page 83 (6). Enter the web page http://www.dyndns.org/ again. Input your username and password that you just applied to login administration interface of DDNS server. Input your account (7). If the correct username and password are input, you can see the following picture at the top-right of the login page.
  • Page 84 (9). Click the “ Dynamic DNS ”. (10). Click the “Create Hosts”. (11). We could create a domain name without any charge at this step. First, we input the host name. (No.1) Then we pick a domain that is easy to remember. Finally (No.2), click the “Add Host”...

  • Page 85: Appendix F: Configure Port Forwarding Manually

    Manually setup the device with a fixed IP address, for example, 192.168.0.100. 2. Access the Router with Your Web browser The following steps generally apply to any router that you have on your network. The PLANET WNRT-620 is used as an example to clarify the configuration process. Configure the initial settings of the router by following the steps outlined in the router’s Quick Installation Guide.
  • Page 86 Your WAN IP Address will be listed here. 3. Open/set Virtual Server Ports to enable remote image viewing The firewall security features built into the router and most routers prevent users from accessing the video from the device over the Internet. The router connects to the Internet over a series of numbered ports.
  • Page 87 A check mark appearing before the entry name will indicate that the ports are enabled. NOTE Some ISPs block access to port 80. Be sure to check with your ISP so that you can open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need to change the port the camera uses from 80 to something else, such as 8080.

  • Page 88: Appendix G: Troubleshooting & Frequently Asked Questions

    Appendix G: Troubleshooting & Frequently Asked Questions Features The video and audio codec is The device utilizes H.264, MPEG-4 and M-JPEG triple compression adopted in the device. to providing high quality images. Where H.264 and MPEG-4 are standards for video compression and M-JPEG is a standard for image compression.
  • Page 89 2. Reconfigure the device. Forgot the IP address of the Check IP address of device by using the IPWizard program or by device. UPnP discovery or set the device to default by Reset button. IPWizard program cannot find the Re-power the device if cannot find the unit within 1 minutes. device.
  • Page 90 The IP address and Subnet Mask of the PC and Network Camera must be in the same class of the private IP address on the LAN. Make sure the http port used by the Network Camera, default=80, is forward to the Network Camera’s private IP address. The port number assigned in your Network Camera might not be available via Internet.
  • Page 91 to be accessible outside your LAN. Make sure that the device isn’t conflicting with any other web server running on your LAN. Check the configuration of the router settings allow the device to be accessed outside your local LAN. Check the bandwidth of Internet connection. If the Internet bandwidth is lower than target bit rate, the video streaming will not work correctly.
  • Page 92 50 or 60Hz format of your device. If the object is dark, the image will flicker. Make the condition around the Camera brighter. Miscellaneous Can not play the recorded ASF file Please installed Microsoft®’s DirectX 9.0 or later and use the Windows Media Player 11.0 or later to play the AVI filed recorded by the Device.

  • Page 93: Appendix H: Product Specification

    IPv4, TCP, UDP, HTTP, HTTPS, SMTP, FTP, NTP, DNS, DDNS, DHCP, DIPS, Network Protocol ARP, Bonjour, UPnP, RTSP, RTP, RTCP, IGMP, PPPoE, 3GPP, Samba, ICMP Microsoft ® Internet Explorer 6.0 or later Browser / Software PLANET Cam Viewer 3 Lite/Pro Motion Detection 20 areas definable Environment Specifications Power Requirement 12V DC, 1A IEEE 802.3af...
  • Page 94 Protection Class IP-66 classification with Weather proof Operating Temperature -20 ~ 50 Degree C Operating Humidity 0 ~ 95% (non-condensing) Emission CE, FCC...

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