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Avaya AWH75 User Manual

Professional headset system
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U S E R G U I D E
AWH75
PROFESSIONAL HEADSET SYSTEM
© 2007 Plantronics, Inc. All rights reserved. Avaya and the Avaya Logo are trademarks of Avaya, Inc.
and may be registered in certain jurisdictions.
IntelliStand, SupraElite, and the voice tube clear color trade dress are trademarks or registered
trademarks of Plantronics, Inc.
Patents U.S. 5,210,791; 6,735,453; 6,923,688; 7,075,270; D469,756; D523,412; D535,980; D539,266;
Australia 147229; 303053; China ZL200530008542.5; ZL200630123311.3; EM 293964-0003;
543798-0001; 543798-0002; France 651,857-651,865; Germany 40108524.4; GB Regd.Des.No.
2104923; Taiwan D117516; D117332 and Patents Pending
73870-01 (10.07)

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Summary of Contents for Avaya AWH75

  • Page 1 AWH75 PROFESSIONAL HEADSET SYSTEM © 2007 Plantronics, Inc. All rights reserved. Avaya and the Avaya Logo are trademarks of Avaya, Inc. and may be registered in certain jurisdictions. IntelliStand, SupraElite, and the voice tube clear color trade dress are trademarks or registered trademarks of Plantronics, Inc.

  • Page 2: Table Of Contents

    Table of Contents Components Components Headset Setup 1–5 IntelliStand Charging Eartips Positioning Adjusting Fit Multi-shift Pairing Spare Voice Tube Making/Answering/Ending Calls Checking Compatibility Base Volume Headset Controls Base Indicator Lights Troubleshooting AC Charger Subscription System Reset Maintenance Voice Tube Replacement Base Telephone Cord Battery Replacement...

  • Page 3: Charging

    Components Components Base - Underside View Base - Top View Speak Volume Front: Major Adjust Indicator Lights Handset Jack Talking (Green) Power (Red) AC Power Charging (Amber) Adapter Jack Accessory Jack Ring Detector Jack Charging Cradle Telephone Base Jack EU24/ADJ Telephone Configuration Dial Headset...
  • Page 4 Setup 1 Setup 2 with AVAYA 2420, 4610SW, 4620, 4620SW, with AVAYA 2410, 4630, 5410, 6416 D+M 4621SW, 4622SW, 4625SW 4630SW, 5420, and 6424 D+M telephones 5610 and 5620 telephones* Configuration Configuration dial set to 3 dial set to 1...
  • Page 5 Setup 3 Setup 4 with AVAYA 8403, 8405, 8410D, 8411D, 8434 with AVAYA 9600 and 1600 series telephones and telephones Configuration dial set to 1 Configuration dial set to 3 *The 8400 cord is not included but is available as an option.
  • Page 6 Setup 5 Charging with other AVAYA telephones Caution: It is important for correct and safe operation that the base cord is installed into the proper jack of your telephone. Follow these instructions 1. Slide the headset into the charging carefully, especially if your telephone has two jacks where the handset was cradle.

  • Page 7: Adjusting Fit

    Adjusting Fit Making/Answering/Ending Calls Setup 1, 2, 3 & 4 notE: Depending on your preference, you can replace the pre-installed leatherette ear cushions with the included alternative foam cushions. 1. Adjust headband to fit. 2. Rotate voice tube until it is pointed towards your chin. Multi-shift Pairing To make a call, press call control button.

  • Page 8: Making/Answering/Ending Calls

    Making/Answering/Ending Calls Checking Compatibility NOTE: The compatibility setting of “1” is set at the factory to work with most phones. Setup 5 However, if you do not hear a dial tone, if either you or the recipient is having trouble hearing, with Optional Handset Lifter or if you experience buzzing/hissing, please follow the directions below.
  • Page 9 Listening Volume Speaking Volume NOTE: Be sure to set your telephone’s volume at the mid range before adjusting the AWH75 volume. Minor Adjust Major Adjust Minor Adjust Major Adjust Push on the “+” and “–” buttons to adjust Use listening volume major adjust...

  • Page 10: Headset Controls

    Headset Controls Base Indicator Lights Indicator Lights Talking/Muted (Green) Power (Red) Charging (Amber) Feature Action Tone Listening volume Press + to increase Ascending/descending minor adjust or – to decrease tones, 2 tones at limit Action Light Long press – key 3 mid tones = Mute Mute (3 seconds)

  • Page 11: Troubleshooting

    • Listening volume too high on phone. If your phone has a • Listening volume too high on phone. If your phone has a • Check that the AC charger is the model supplied by Avaya. • Check that the AC charger is the model supplied by Avaya.

  • Page 12: Subscription

    Subscription Battery Replacement The headset and base unit are supplied subscribed to each other. However, if you wish The custom battery supplied should last 2–3 years. When talk time decreases to use a replacement headset with the base unit, then the units must be re-subscribed. significantly, you should replace the battery.

  • Page 13: Technical Assistance

    Independent studies have shown that the internal wireless radio is safe for use by consumers. Visit www.avayaheadsets.com for more information. notE: Modifications not expressly approved by Avaya could void the user’s authority to operate the equipment.

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