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Operating and Managing Products and Parts
4. To stop a test, click Terminate Port Diagnostics. Beaconing automatically
5. Results display when the diagnostics finish or when you terminate the test. If
Figure 41: Completed diagnostics test
Retrieving Maintenance Information
If the operational firmware detects a critical error, the product automatically
copies the contents of dynamic random access memory (DRAM) to a dump area
in FLASH memory on the Control Processor (CTP) card; the CTP dump file
contains this maintenance information. The CTP dump file will usually be
requested by service personnel to aid in troubleshooting.
1. Choose Operations from the navigation panel.
2. Choose the Maintenance tab and the Dump Retrieval tab; the Dump
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stops when the test completes or is canceled. If the port fails the test, the port's
amber LED remains on.
errors occur, record all error information and refer to the product service
documentation for problem isolation. See
screen when tests are completed.
Retrieval tab view displays
Figure 41
(Figure
42).
Embedded Web Server User Guide
for an example of the
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