Service Information - Eton FR300 Owner's Manual

7 LIMITED WARRANTY TO THE ORIGINAL
CUSTOMER continued
which the product was not intended; failures or problems which are
caused by products or equipment not supplied by Etón; accidents,
misuse, abuse, neglect, misapplication, fire, water, lightning, or other
acts of nature; incorrect line voltage, fluctuations or surges; damage
caused by improper or faulty installation (including batteries, which
may create an acid leak with irreversible circuit damage); damage
caused by acid leakage; product alteration or modification; or use of
unauthorized parts, supplies, accessories, or equipment which dam-
age this product or result in service problems.

8 SERVICE INFORMATION

SERVICE YOUR ETÓN OR GRUNDIG PRODUCT
To obtain service for your Etón or Grundig product we recommend
first contacting an Etón service representative at 800-872-2228
US, 800-637-1648 Canada or (650) 903-3866 for problem determi-
nation and trouble-shooting. Many of the common questions can be
resolved quickly over the phone.
THERE ARE TWO SERVICE TYPES SHOULD YOUR ETÓN OR
GRUNDIG PRODUCT NEED REPAIR.
1) WARRANTY– If your
product is still in warranty
and the Etón service repre-
sentative determines that
warranty service is needed,
a return authorization will
be issued and instruc-
tions for shipment to an
authorized warranty repair
facility. Do Not ship your
radio back without obtain-
ing the return authorization
number.
FR300 OWNER'S MANUAL
2) NON-WARRANTY–
If your product is no longer
under warranty and requires
service our technical staff
will refer you to the nearest
repair facility that will be
able to best handle the
repair.
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