Recover From An Emergency - Symantec Norton Personal Firewall 2003 User Manual

12 Responding to emergencies

Recover from an emergency

See "Identify the
source of
communications"
on page 43.
See "Restrict a
blocked computer"
on page 88.
Recover from an emergency
6
Use Visual Tracking to identify the IP address of the computer that the
attacker used.
You can use this information to report the attack to the ISP that owns
the IP address.
7
To block all future connections from this IP address, add this computer
to your Restricted Zone.
If you suspect that the attacker has already compromised your computer,
install Norton Personal Firewall, then visit http://security.symantec.com
for tools to repair damage and eradicate any threats that the attacker may
have placed on your computer.
Once you've dealt with the problem, you can install Norton Personal
Firewall and perform the following activities.
Action Description
Install Norton Norton Personal Firewall can keep your computer safe from
Personal Firewall. future attacks.
See
Update your After installing, run LiveUpdate to ensure that you have the
protection. most updated protection.
See
Configure your The default installation of Norton Personal Firewall should
firewall. provide sufficient protection for most users, but you can
customize protection by adjusting firewall settings.
See
Periodically review Norton Personal Firewall maintains extensive logs of all of
program logs and the actions that it takes to protect your computer. Check
statistics. these logs occasionally to identify potential problems.
See
"Installing Norton Personal Firewall"
"Keeping current with LiveUpdate"
"Customize firewall protection"
"Monitoring Norton Personal Firewall"
on page 19.
on page 53.
on page 72.
on page 103.