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Before you call for service...
Troubleshooting Tips
Save time and money! Review the chart below
first and you may not need to call for service.
Problem
Water contains tiny
black particles
Water has air bubbles
and is cloudy
Chlorine taste and /or
odor in the product water
12
Possible Causes
New filter cartridges contain
activated carbon, which is a
harmless black powder.
Air in system after installation.
The filter cartridges are no
longer removing chlorine
from the water supply.
What To Do
• Turn on the filtered water faucet and allow these
harmless carbon particles to purge from the cartridge.
Turn off the faucet when the water is clear.
• Will go away after water runs for a while.
• Replace both filter cartridges.
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