Troubleshooting Tips - GE PNRQ20RBL Owner's Manual & Installation Instructions

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Water has air bubbles and
is cloudy
Amber "FILTER" light on
the faucet base is flashing
Amber "RO" light flashing.
NOTE: Disregard initial or
occasional short periods of
this flashing light
Indicator lights on faucet
base not working
Amber "FILTER" light
ON after filter and battery
replacement
Chlorine taste and/or odor
in the Reverse Osmosis
product water
Other taste and/or odor
If you are still having trouble, please visit www.GEAppliances.com/ge/service-and-support/contact.htm
or call us at 800.626.2005.
24
Possible Causes
Air in system after installation.
Six months or 900 gallons of product
water usage has occurred. This is
the maximum life of the prefilter and
postfilter.
Low usage of Reverse Osmosis
product water.
The Reverse Osmosis cartridge is no
longer reducing the required amount
of Total Dissolved Solids.
Water supply to the Reverse Osmosis
system not within specifications.
It takes 25 seconds or light flashes
for RO light to switch to OK light with
good filtered water.
Faucet base leadwire not connected to
the electronics board lead wire.
Battery installed incorrectly or
expended.
Leadwires damaged.
Battery is dead.
Electronics not fully reset when
battery was replaced.
The ppm of chlorine in your water
supply exceeds maximum limits and
has destroyed the Reverse Osmosis
membrane.
The prefilter is no longer reducing
chlorine from the water supply.
High quality product water may have
a different taste than what you're used
to.
Low water usage.
Contamination in product water
storage.
Prefilter and postfilter need to be
changed.
What To Do
Will go away after it runs for a while.
Replace the prefilter, postfilter and battery in the
faucet base.
Open the RO water faucet and allow system to
drain.
Close the RO water faucet and allow the system to
regenerate the water supply.
Replace the Reverse Osmosis cartridge and flow
control.
Increase water pressure, precondition the
water, etc., as needed to conform before doing
maintenance on the Reverse Osmosis system.
Normal operation. See description of operation on
page 14.
Connect.
Observe orientation markings on page 14 and
install correctly. Replace battery if old.
Inspect and repair as needed.
Use new CR2032, 3-volt battery.
If the water supply contains more than 2.0 ppm
of chlorine, additional filtering of the water supply
to the Reverse Osmosis is needed. Correct this
condition before doingmaintenance on the Reverse
Osmosis system.
Replace the Reverse Osmosis membrane
cartridge, flow control, screen, prefilter, postfilter
and battery in the faucet base.
This is normal.
Completely drain system and allow to refill.
Use sanitizing procedures.
Replace the prefilter and postfilter.
Sanitize system.
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