Table 6-6 Testing Wiring On A Ves-1012 - ZyXEL Communications VES-1008 Hardware Installation Manual

STEP
If the problem remains, then the VES-1008 or MDF 3 is faulty. Repeat the test in step A using MDF 3 to
determine if MDF 3 has problems. Contact the telephone company if that is the case.
If not, contact your VES-1008 vendor outlining the problem and the steps you took to solve it.
D Disconnect the VDSL modem from the wall jack and connect the telephone to the wall jack. If there is no
dial tone, then there is a problem with the building wiring between the VDSL subscriber's home and the
MDF. Contact your telephone company for troubleshooting.
STEP
A Connect a standard telephone to MDF 1. If there is no dial tone, then a problem with the wire or wire
connections between MDF 1 and the CO exists. Contact your telephone company for troubleshooting.
B Remove the telephone cable(s) connecting MDF 1 and MDF 2. Connect a telephone to an upper port of
MDF 2. If there is no dial tone, then the problem is between the VES-1012 Telco CO port and MDF 2.
Replace the Telco cable connecting the CO port to MDF 2.
If the problem remains, check the pin assignments of the CO Telco connector.
If the problem remains, then the VES-1012 or MDF 2 is faulty. Repeat the test in step A using MDF 2 to
determine if MDF 2 has problems. Contact the telephone company if that is the case.
If not, contact your VES-1012 vendor outlining the problem and the steps you took to solve it.
C Connect a telephone to a lower port of MDF 3. If there is no dial tone, then the problem is between the
VES-1012 Telco USER port and MDF 3. Replace the Telco cable connecting the USER port to MDF 3.
If the problem remains, check the pin assignments of the USER Telco connector.
If the problem remains, then the VES-1012 or MDF 3 is faulty. Repeat the test in step A using MDF 3 to
determine if MDF 3 has problems. Contact the telephone company if that is the case.
If not, contact your VES-1012 vendor outlining the problem and the steps you took to solve it.
D Disconnect the VDSL modem from the wall jack and connect the telephone to the wall jack. If there is no
dial tone, then there is a problem with the building wiring between the VDSL subscriber's home and the
MDF. Contact your telephone company for troubleshooting.
Hardware Troubleshooting
Table 6-5 Testing Wiring on a VES-1008

Table 6-6 Testing Wiring on a VES-1012

VES-1000 Series Ethernet Switch
TEST
TEST
6-5