How To Remove The Power-On Password; How To Remove The Hard Disk Password - Lenovo ThinkPad T440s Hardware Maintenance Manual

Attention: If the supervisor password has been forgotten and cannot be made available to the service
technician, there is no service procedure to reset the password. The system board must be replaced for
a scheduled fee.

How to remove the power-on password

To remove a power-on password, do the following:
If no supervisor password has been set, do the following to remove the power-on password:
1. Turn off the computer.
2. Remove the external battery pack. For instructions on how to remove the external battery pack, see
"1010 External battery pack" on page 58.
3. Remove the built-in battery pack. For instructions on how to remove the built-in battery pack, see
"1080 Built-in battery pack" on page 66.
4. Remove the coin-cell battery. For instructions on how to remove the coin-cell battery, see "1070
Coin-cell battery" on page 65. Wait for a few seconds.
5. Reinstall the coin-cell battery. For instructions on how to install the coin-cell battery, see "1070 Coin-cell
battery" on page 65.
6. Reinstall the built-in battery pack. For instructions on how to reinstall the built-in battery pack, see
"1080 Built-in battery pack" on page 66.
7. Reinstall the external battery pack. For instructions on how to install the external battery pack, see
"1080 Built-in battery pack" on page 66.
8. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does
not appear. The power-on password has been removed.
If a supervisor password has been set and is known to the service technician, do the following to remove
the power-on password:
1. Turn on the computer.
2. When the ThinkPad logo comes up, immediately press F1.
3. Type the supervisor password to enter the ThinkPad Setup program.
4. Select Security.
5. Select Password.
6. Select Power-On Password.
7. Type the current supervisor password in the Enter Current Password field. then leave the Enter
New Password field blank, and press Enter twice.
8. In the Changes have been saved window, press Enter.
9. Press F10 to save changes and exit the ThinkPad Setup program.

How to remove the hard disk password

Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot be
made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide
any services to reset the user hard disk passwords or to recover data from the hard disk drive. To put the
system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to
replace the hard disk drive or solid-state drive with a scheduled fee.
To remove a user hard disk password that has been forgotten, when the supervisor password and master
hard disk password are known, do the following:
1. Turn on the computer.
2. When the ThinkPad logo comes up, immediately press F1 to enter the ThinkPad Setup program.
3. Select Security.
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Hardware Maintenance Manual