Lenovo ThinkPad T440p User Manual
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Lenovo ThinkPad T440p User Manual

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User Guide

ThinkPad T440p

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Summary of Contents for Lenovo ThinkPad T440p

  • Page 1: User Guide

    User Guide ThinkPad T440p...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 159 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/ThinkPadUserGuides First Edition (September 2013) ©...

  • Page 3: Table Of Contents

    Hard disk security ... . . Lenovo program overview ..Setting the security chip ...
  • Page 4 Security features ... . Calling Lenovo ... . . Purchasing additional services ..
  • Page 5 ....Substances Directive (RoHS) ..Lenovo product service information for European Union RoHS ...
  • Page 6 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2013...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

  • Page 11: Extension Cords And Related Devices

    Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2013...

  • Page 12: External Devices

    In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 13: Rechargeable Battery Notice

    A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty. If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.

  • Page 14: Electrical Current Safety Information

    • Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. •...

  • Page 15: Laser Compliance Statement

    EN 50332-2 (Clause 7 limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-2 can be dangerous due to excessive sound pressure levels. © Copyright Lenovo 2013 xiii...

  • Page 16: Additional Safety Information

    If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 Limitation Values).

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 13 • “Operating environment” on page 13 • “Lenovo programs” on page 14 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 18 To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14.

  • Page 19: Right-Side View

    OK or Apply. • For Windows 8: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select the Enable USB charge from the computer battery even when the computer is off check box.
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Left-Side View

    Left-side view Figure 3. Left-side view Fan louvers Mini DisplayPort connector VGA connector USB 3.0 connectors Audio connector Media card reader slot Fan louvers The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling, especially the cooling of the microprocessor.

  • Page 22: Bottom View

    • The audio connector does not support a conventional microphone. For more information, see “Using audio features” on page 35. Mini DisplayPort connector Use the mini DisplayPort connector to connect your computer to a compatible projector, external monitor, or high-definition television. For more information, see “Using the mini DisplayPort connector” on page 34. USB 3.0 connectors The USB 3.0 connectors are used for connecting USB-compatible devices, such as a USB printer or a digital camera.

  • Page 23: Rear View

    Docking station connector You can use the connector to connect the computer to a supported docking station to extend the computer capabilities when you are at the office or at home. For more information about the supported docking stations, see “ThinkPad docking stations” on page 91. Keyboard drainage holes The keyboard drainage holes can help drain out liquid from your computer if you accidentally spill water or drink over the keyboard.

  • Page 24: Status Indicators

    Status indicators The status indicators show the current status of your computer. Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 21. Speaker mute indicator When the speaker mute indicator is on, the speakers are muted. Microphone mute indicator When the microphone mute indicator is on, the microphones are muted.

  • Page 25: Locating Important Product Information

    Certification label, the Windows Certificate of Authenticity label, and the Genuine Microsoft label. Machine type and model information The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

  • Page 26: Certificate Of Authenticity Information

    Note: Use only Lenovo-authorized wireless communication cards for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.

  • Page 27: Genuine Microsoft Label

    Windows 8 Pro operating system, that license also permits you to use the Windows 7 Professional operating system in place of the Windows 8 Pro operating system if you prefer.Lenovo computers that are licensed for use with a Windows 8 operating system are shipped with the Windows 8 license key digitally encoded into the computer hardware.
  • Page 28 Storage device Depending on the model: • 2.5-inch form factor, 9.5-mm height hard disk drive • 2.5-inch form factor, 7-mm height hard disk drive • 2.5-inch form factor, 7-mm height solid-state drive • M.2 solid-state drive for caching only Display •...

  • Page 29: Specifications

    Specifications Size • Width: 335 mm (13.2 inches) • Depth: 229 mm (9 inches) • Height: 29.95 mm (1.18 inches) Heat output • 65 W (222 Btu/hr) maximum • 95 W (324 Btu/hr) maximum • 135 W (460 Btu/hr) maximum Power source (ac power adapter) •...

  • Page 30: Lenovo Programs

    Note: If you do not find the program you need in Control Panel, open the navigation window of the Lenovo ThinkVantage Tools program and double-click the dimmed icon to install the program you need. Then,...

  • Page 31: Accessing Lenovo Programs On The Windows 8 Operating System

    Restore Accessing Lenovo programs on the Windows 8 operating system To access Lenovo programs on the Windows 8 operating system, press the Windows key to go to the Start screen and then click a Lenovo program to launch it. If you cannot find the program you need, move the cursor to the top-right or bottom-right corner of the screen to display the charms.

  • Page 32: Lenovo Program Overview

    • Lenovo Companion Through the Lenovo Companion program, you can get the information about the accessories for your computer, view blogs and articles about your computer, and check for other recommended programs.
  • Page 33 • Lenovo QuickCast The Lenovo QuickCast program provides you with a quick and easy way to send files and uniform resource locators (URLs) between two devices. • Lenovo QuickControl...
  • Page 34 Windows operating system. • System Update The System Update program enables you to keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, UEFI BIOS updates, and other third-party programs). User Guide...

  • Page 35: Chapter 2. Using Your Computer

    “Using a flash media card” on page 36 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 36 • To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8 operating system).

  • Page 37: Special Keys

    Special keys Your computer has several special keys to help you work easily and effectively. Function keys and key combinations The keyboard has several function keys, which consist of the Fn key and the function keys • Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off (default mode).

  • Page 38: Windows Key

    • For Windows 7: Opens Control Panel. For Windows 8: Opens the Settings charm. • For Windows 7: Opens Windows Search. For Windows 8: Opens the Search charm. • Views all the programs that you have opened. • For Windows 7: Opens Computer. For Windows 8: Views all the programs. •...
  • Page 39 Using the TrackPoint pointing stick To use the TrackPoint pointing stick, apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard. Then you can move the cursor. But the pointing stick itself does not move. The speed at which the cursor moves depends on the pressure you apply to the pointing stick.

  • Page 40: Power Management

    • For Windows 7: Start the Power Manager program and click the Battery tab. • For Windows 8, do one of the following: – Start the Lenovo Support program and click Battery Health – Start the Lenovo Settings program and click Power.

  • Page 41: Using The Ac Power Adapter

    Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system, you can program your computer so that when the battery power falls below a certain level, three events occur: the alarm goes off, a message is displayed, and the LCD is turned off.

  • Page 42: Maximizing The Battery Life

    To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14.

  • Page 43: Connecting To The Network

    – For Windows 7: Start the Power Manager program and then click the Power Plan tab. Then follow the instructions on the screen. For instructions on how to start the Power Manager program, see “Lenovo programs” on page 14. – For Windows 8: Right-click the battery status icon from the Windows notification area and click Power Options.

  • Page 44: Using The Wireless Lan Connection

    • For Windows 7: Use the Access Connections program. For more information, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14. • For Windows 8: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8 operating system” on page 15.
  • Page 45 Checking the wireless LAN connection status You can check the wireless LAN connection status through the wireless network connection status icon in the Windows notification area. The more bars encompassed, the better the signal is. For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area.
  • Page 46 • Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees. • Place your computer away from concrete or brick walls that might dampen cellular signals. • Best reception will be available near windows and other locations where cellular phone reception is the strongest.

  • Page 47: Presentations And Multimedia

    1. From the Start screen, click Lenovo Settings ➙ Mobile Hotspot. 2. In the Enable NFC area, slide to the right to enable the NFC feature. You can use the NFC feature with NFC supported programs, such as Lenovo QuickDisplay program, the Lenovo QuickControl program, or the Lenovo QuickCast program.
  • Page 48 You can move the display output to the computer display, the external monitor, or both in the Display Settings window. Connecting an external monitor To connect an external monitor, do the following: 1. Connect the external monitor to the VGA connector or the mini DisplayPort connector of your computer. 2.
  • Page 49 You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device. • If the external monitor you are using is outdated, the resolution and the refresh rate might be limited. Using a DVI monitor If your computer has one of the following optional docking stations, you can use a Digital Visual Interface (DVI) monitor through the DVI connector of that unit:...

  • Page 50: Setting Up A Presentation

    Using the mini DisplayPort connector Your computer has a mini DisplayPort connector, which is a digital display interface for connection to various external devices, such as Cathode Ray Tube (CRT) monitors, LCD monitors, projectors, or even high-definition televisions. This compact connector enables a plug-and-play setup and supports adapters that can plug into DVI, VGA, or High-Definition Multimedia Interface (HDMI) connectors.

  • Page 51: Using The Nvidia Optimus Graphics Feature

    • If your computer has the Intel graphics card, you can designate the primary display by doing the following: 1. Right-click on the desktop and select Screen Resolution. 2. Click the desired display image and select the Make this my main display check box. 3.

  • Page 52: Using The Optical Drive

    – Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 53 Inserting a flash media card Attention: Before you start installing a card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the card. To insert a flash media card, do the following: 1.
  • Page 54 User Guide...

  • Page 55: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 56: Comfort

    Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 57: Traveling With Your Computer

    Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.

  • Page 58: Travel Accessories

    • A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...

  • Page 59: Chapter 4. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2013...

  • Page 60: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 61: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 62 If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive. • Master hard disk password The master hard disk password also requires a user hard disk password.

  • Page 63: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 64: Setting The Security Chip

    Enterprise editions of the Windows 7 operating system and Windows 8 operating system. See “Using Windows BitLocker Drive Encryption” on page 48. • Before you dispose of, sell, or hand over your computer, delete data stored on it. For more information, refer to “Notice on deleting data from your hard disk drive or solid-state drive”...

  • Page 65: Using The Fingerprint Reader

    To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
  • Page 66 Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader, do the following: 1. Place the top joint of your finger on the sensor. 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it.
  • Page 67 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 68: Notice On Deleting Data From Your Hard Disk Drive Or Solid-State Drive

    • Security Mode: Specifies the settings of the security mode. • Password Authentication: Enables or disables the password authentication. Note: This item is displayed only if High security mode is enabled. • Reset Fingerprint Data: Select this item to erase all of the fingerprint data stored in either the internal or external fingerprint reader.

  • Page 69: Using Firewalls

    • Formatting your hard disk drive or solid-state drive, using the software for initializing it. • Using the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.
  • Page 70 User Guide...

  • Page 71: Chapter 5. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 55 • “Recovery overview for the Windows 8 operating system” on page 60 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...

  • Page 72: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 73: Using The Rescue And Recovery Workspace

    To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 74: Creating And Using A Rescue Medium

    Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 75: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 120.

  • Page 76: Solving Recovery Problems

    Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following: • Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium”...

  • Page 77: Using The Advanced Startup Options

    To reset your computer to the factory default settings, do the following: 1. Move your cursor to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Remove everything and reinstall Windows section, click Get started. Then click Next to confirm the operation.
  • Page 78 Note: Ensure that your computer is connected to ac power. 1. Move your cursor to the top-right or bottom-right corner of the screen to display the charms, and click Search. 2. Type recovery in the Search field and click Settings. Then click Create a recovery drive. 3.

  • Page 79: Chapter 6. Replacing Devices

    Replacing the battery pack Before you start, print these instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 80 Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.

  • Page 81: Replacing The Base Cover Assembly

    4. Insert a new battery pack until it clicks into place. After the replacement, turn over the computer and connect the ac power adapter and all cables to the computer. Replacing the base cover assembly Before you start, print these instructions. To replace the base cover assembly, do the following: 1.

  • Page 82: Installing Or Replacing The Sim Card

    5. Install the battery pack. See “Replacing the battery pack” on page 63. 6. Turn over the computer and connect the ac power adapter and all cables. Note: If you remove the base cover assembly when your computer has the battery pack installed or is connected to ac power, there might be a risk of short circuits.

  • Page 83: Replacing The Hard Disk Drive Or Solid-State Drive

    4. Insert the new SIM card into the slot. Note: Ensure that you insert the SIM card all the way into the slot. 5. Install the battery pack. See “Replacing the battery pack” on page 63. 6. Turn over the computer and connect the ac power adapter and all cables. Replacing the hard disk drive or solid-state drive Before you start, print these instructions.
  • Page 84 To replace the hard disk drive or solid-state drive, do the following: 1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. 2. Remove the battery pack. See “Replacing the battery pack” on page 63. 3.
  • Page 85 6. Detach the bracket from the hard disk drive or solid-state drive. Then attach the bracket to the new hard disk drive or solid-state drive. 7. Install the new hard disk drive or solid-state drive with bracket. 8. Install the screw to secure the hard disk drive or solid-state drive. Chapter 6 Replacing devices...

  • Page 86: Replacing A Memory Module

    9. Install the base cover assembly and tighten the screws 10. Install the battery pack. See “Replacing the battery pack” on page 63. 11. Turn over the computer and connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions.
  • Page 87 3. Loosen the screws that secure the base cover assembly. Then remove the base cover assembly as shown by the arrow 4. Open the latches on both sides of the slot at the same time , and then remove the memory module Save the removed memory module for future use.

  • Page 88: Replacing The M.2 Wireless Lan Card

    5. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module into the slot at an angle of about 20 degrees. Pivot the memory module downward until it snaps into place .
  • Page 89 DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before handling a card, touch a metal table or a grounded metal object.
  • Page 90 4. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card.
  • Page 91 7. Align the notched edge of the new wireless LAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees. 8. Pivot the new wireless LAN card downward , and then install the screw to secure the card in place 9.

  • Page 92: Installing Or Replacing The M.2 Wireless Wan Card

    11. Install the battery pack. See “Replacing the battery pack” on page 63. 12. Turn over the computer and connect the ac power adapter and all cables. Installing or replacing the M.2 wireless WAN card Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall.
  • Page 93 4. If your computer already is installed with a wireless WAN card, remove it. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card.
  • Page 94 6. Carefully remove the wireless WAN card out of the slot. 7. Align the notched edge of the new wireless WAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees. 8.

  • Page 95: Replacing The Ultrabay Device

    9. Connect the antenna cables to the new wireless WAN card. Ensure that you connect the red cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 10. Install the base cover assembly and tighten the screws 11.
  • Page 96 4. Remove the screw that secures the Ultrabay device. 5. Remove the Ultrabay device. 6. Insert the new Ultrabay device into the bay. User Guide...
  • Page 97 7. Install the screw to secure the new Ultrabay device. 8. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 65. 9. Install the base cover assembly and tighten the screws 10. Turn over the computer and connect the ac power adapter and all cables. Chapter 6 Replacing devices...

  • Page 98: Replacing The Backup Battery

    If the backup battery is incorrectly replaced, there is danger of an explosion. The backup battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
  • Page 99 5. Install the new backup battery and attach the connector 6. Install the base cover assembly and tighten the screws 7. Install the battery pack. See “Replacing the battery pack” on page 63. 8. Turn over the computer and connect the ac power adapter and all cables. Chapter 6 Replacing devices...

  • Page 100: Replacing The Keyboard

    Replacing the keyboard Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot.
  • Page 101 4. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool to slide the keyboard forward by 2.5 mm (0.1 inch). Note: Do not press or hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
  • Page 102 7. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: 1. Attach the connectors, and then turn over the keyboard. User Guide...
  • Page 103 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. 3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool.
  • Page 104 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. 5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press or hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
  • Page 105 6. Insert the flat end of the keyboard multi-tool into the gaps around the keys as shown to slide the keyboard frame backward. Ensure that there is no gap between the keyboard frame and keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
  • Page 106 User Guide...

  • Page 107: Chapter 7. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 108 ThinkPad Basic Dock Front view Power button: Press the power button to turn on or turn off the computer . Eject button: Press the eject button to release the computer from the docking station. Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.
  • Page 109 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.
  • Page 110 Rear view Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.
  • Page 111 ThinkPad Ultra Dock Front view Power button: Press the power button to turn on or turn off the computer. Key lock indicator: This indicator turns on when the system lock key is in the locked position. Docking status indicator: This indicator turns on when your computer is docked. Eject button: Press the eject button to release the computer from the docking station.

  • Page 112: Attaching A Thinkpad Docking Station

    Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.

  • Page 113: Detaching A Thinkpad Docking Station

    3. Align the top-left corner of the computer with the position mark of the docking station. Insert your computer into the docking station vertically until you hear a click . The computer is attached to the docking station. Then turn the system lock key to the locked position 4.

  • Page 114: Connecting External Displays To A Docking Station

    3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it. Connecting external displays to a docking station For the ThinkPad Pro Dock, if you connect two displays to the DisplayPort connector and the DVI connector, the DVI connector is inactive.

  • Page 115: Security Features

    For the ThinkPad Ultra Dock, if you connect two displays to the DisplayPort connector and the HDMI connector, the HDMI connector is inactive. Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: •...
  • Page 116 User Guide...

  • Page 117: Chapter 8. Advanced Configuration

    For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/ 9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2013...

  • Page 118: Installing The Windows 8 Operating System

    Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.

  • Page 119: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 120: Main Menu

    Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press F10 to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options.
  • Page 121 Table 4. Config menu items (continued) Menu item Value Submenu item Comments function is enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set.
  • Page 122 Table 4. Config menu items (continued) Menu item Value Submenu item Comments • Auto If you select Auto, it enables you to connect and route appropriate USB 3.0 or USB 2.0 connectors. If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system.
  • Page 123 Table 4. Config menu items (continued) Menu item Value Submenu item Comments connector on a docking station. ® • Disabled Power Intel SpeedStep Select the mode of Intel technology SpeedStep technology at • Enabled runtime. Mode for AC Maximum Performance: •...
  • Page 124 Table 4. Config menu items (continued) Menu item Value Submenu item Comments Intel Rapid Start • Disabled To use this feature, a special Technology partition on the solid-state • Enabled drive is required. Enter after: • Immediately When enabled, the •...

  • Page 125: Date And Time Menu

    Table 4. Config menu items (continued) Menu item Value Submenu item Comments Intel AMT Intel AMT Control • Disabled If you select Enabled, Intel Active Management • Enabled Technology (AMT) is • Permanently Disabled configured and additional setup items are provided in Management Engine BIOS Extension (MEBx) Setup.
  • Page 126 The following table lists the Security menu items. Default values are in boldface. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results. Table 5. Security menu items Menu item Submenu item Value Comments Password...
  • Page 127 Table 5. Security menu items (continued) Menu item Value Submenu item Comments Fingerprint Predesktop • Disabled Enable or disable fingerprint authentication Authentication before the operating system is loaded. • Enabled Reader Priority • External ➙ If External ➙ Internal is selected, an external Internal fingerprint reader is used if attached.
  • Page 128 Table 5. Security menu items (continued) Menu item Value Submenu item Comments Physical Presence • Disabled Enable or disable the confirmation message for Clear when you clear the security chip. • Enabled UEFI BIOS Update Flash BIOS Updating • Disabled If you select Enabled, all users can update the Option by End-Users...
  • Page 129 Table 5. Security menu items (continued) Menu item Value Submenu item Comments Fingerprint Reader • Disabled If you select Enabled, you can use the fingerprint reader. • Enabled NFC Device • Disabled If you select Enabled, you can use the NFC device.

  • Page 130: Startup Menu

    Table 5. Security menu items (continued) Menu item Value Submenu item Comments signature databases including certificate for Windows 8 operating system. Startup menu To change the startup settings of your computer, select the Startup tab from the ThinkPad Setup menu. Attention: •...

  • Page 131: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Chapter 8 Advanced configuration...

  • Page 132: Using System Management

    Using system management This topic is primarily intended for the network administrators. Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives. This manageability, known as Total Cost of Ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a hard disk drive, and installing a program.
  • Page 133 Note: If a supervisor password has been set, you will be required to enter the supervisor password when you start the ThinkPad Setup program. Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network-management program.
  • Page 134 User Guide...

  • Page 135: Chapter 9. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 136: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 137: Taking Care Of Your Computer

    For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

  • Page 138: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive.
  • Page 139 7. Wipe the cover with the clean sponge. 8. Wipe the surface again with a dry, soft, lint-free cloth. 9. Wait for the surface to dry completely and remove any fibers from the cloth. Cleaning your computer keyboard To clean the computer keyboard, do the following: 1.
  • Page 140 User Guide...

  • Page 141: Chapter 10. Troubleshooting Computer Problems

    If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 142: Spills On The Keyboard

    Note: Do not remove the battery pack or the ac power adapter. 2. Remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping the battery out of the computer. If the computer starts with ac power but does not start when ac power is removed, call the Customer Support Center for support.
  • Page 143 • Message: 0187: EAIA data access error Solution: The access to EEPROM is failed. Have the computer serviced. • Message: 0188: Invalid RFID Serialization Information Area Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled.

  • Page 144: Errors Without Messages

    Errors without messages • Problem: My screen keeps blanking when I do not want it to. Solution: If your computer is preinstalled with the Windows 7 operating system, you can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following: 1.

  • Page 145: Memory Module Problems

    Table 7. Beep errors (continued) Problem Solution Four cycles of four short beeps Shut down the computer immediately and have the computer serviced. Five short beeps The system board has a problem. Have the computer serviced. Memory module problems Print these instructions now and keep the instructions with your computer for reference later. If your memory module is not operating properly, check the following items: 1.

  • Page 146: A Wireless Lan Problem

    – You have installed all networking software that is necessary for your network environment. Check with your LAN administrator for the necessary networking software. • Problem: The adapter stops working for no apparent reason. Solution: The network driver files might be corrupt or missing. Update the driver by referring to the previous solution for the procedure to make sure that the correct device driver is installed.

  • Page 147: Problems With The Keyboard And Other Pointing Devices

    • Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile. Solution: Do the following: 1. Exit the application that uses the sound device (for example, Windows Media Player). 2.

  • Page 148: Problems With The Display And Multimedia Devices

    • Problem: All or some keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is correctly connected to the computer. Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices, including the computer display, the external monitor, audio devices, and the optical drive.

  • Page 149: External Monitor Problems

    • Problem: The screen stays on even after you turn off your computer. Solution: Press and hold the power button for four seconds or more to turn off your computer; then turn it on again. • Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution: This is an intrinsic characteristic of the TFT technology.

  • Page 150: Audio Problems

    • Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display. Solution: Change the resolution and the color depth to lower settings for the primary display. • Problem: Display switching does not work. Solution: If you use the Extend desktop function, disable it, and change the display output location.

  • Page 151: Fingerprint Reader Problems

    2. Click Hardware and Sound. 3. Click Sound. 4. Click the Recording tab in the Sound window. 5. Select Microphone, and click the Properties button. 6. Click the Levels tab, and move the Microphone Boost slider upwards. 7. Click OK. Note: For details about controlling volume, refer to your Windows online help.

  • Page 152: Power Problems

    2. Make sure that the over-discharged battery pack is in the computer. 3. Connect the ac power adapter to the computer and let it charge. If a quick charger is available, use it to charge the over-discharged battery pack. If the battery pack cannot be fully charged in 24 hours, use a new battery pack. •...

  • Page 153: A Power Button Problem

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

  • Page 154: Problems With Drives And Other Storage Devices

    – If the system status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state or in hibernation mode. Connect the ac power adapter to the computer; then press the power button to resume operation. If the system still does not return from sleep mode, your system might stop responding and you might not be able to turn off the computer.

  • Page 155: A Software Problem

    Make sure that the drive connector is firmly connected to the computer. If you use an option that has a bay for installing the drive, make sure that the option is firmly connected to the computer and works properly. Make sure that the drive tray is firmly closed. Make sure that the device drivers are correctly installed.

  • Page 156: Problems With Ports And Connectors

    • Other applications run correctly on your computer. • The necessary device drivers are installed. • The application works when it is run on some other computer. If an error message is displayed while you are using the application program, refer to the manuals supplied with the application.

  • Page 157: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 158: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 159: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 160 User Guide...

  • Page 161: Appendix A. Regulatory Information

    • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile • Find Me Profile • Immediate Alert Profile © Copyright Lenovo 2013...

  • Page 162: Locations Of The Ultraconnect™ Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 163: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 164: European Union - Compliance To The Electromagnetic Compatibility Directive

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 165: Korea Class B Compliance Statement

    Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A. Regulatory Information...
  • Page 166 User Guide...

  • Page 167: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 168: Battery Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 169: Battery Recycling Information For The European Union

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 170 User Guide...

  • Page 171: Copyright Lenovo

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 172: Ukraine Rohs

    Ukraine RoHS User Guide...

  • Page 173: Appendix D. Energy Star Model Information

    Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 174 3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...

  • Page 175: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 176: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.

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