How To Remove The Power-On Password And System Management Password; How To Remove The Hard Disk Password - Lenovo 20QA001QIX Hardware Maintenance Manual

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You can enable the system management password to have the same authority as the supervisor password
to control security related features. To customize the authority of the system management password through
the UEFI BIOS menu:
1. Enter the UEFI BIOS menu.
2. Select Security ➙ Password ➙ System Management Password Access Control.
3. Follow the on-screen instructions.
If you have set both the supervisor password and the system management password, the supervisor
password overrides the system management password. If you have set both the system management
password and the power-on password, the system management password overrides the power-on
password.
How to remove the power-on password and system management
password
To remove a power-on password and system management password, do the following:
If no supervisor password has been set, do the following to remove the power-on password:
1. Turn off the computer and disconnect the computer from ac power and all connected cables.
2. Insert a straightened paper clip into the emergency-reset hole for more than 10 seconds.
3. Reconnect all power resources and then the system starts automatically.
4. Wait one to two minutes until the POST ends.
5. The error code 0271 appears on the screen. The power-on password and system management
password have been removed.
6. Press F1, and then select Date/Time ➙ set System Date and System Time to set system date and
time.
If a supervisor password has been set and is known to the service technician, do the following to remove the
power-on password and system management password:
1. Turn on the computer.
2. When the ThinkPad logo is displayed, immediately press F1.
3. Type the supervisor password to enter the ThinkPad Setup program.
4. Select Security ➙ Password ➙ Power-On Password or System Management Password.
5. Type the current supervisor password in the Enter Current Password field. Then leave the Enter New
Password field blank, and press Enter twice.
6. In the Changes have been saved window, press Enter.
7. Press F10 to save changes and exit the ThinkPad Setup program. The power-on password and system
management password have been removed.

How to remove the hard disk password

Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot be
made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide
any services to reset the user hard disk passwords, or to recover data from the hard disk drive. To put the
system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to
replace the hard disk drive (HDD) or SSD with a scheduled fee.
To remove a user hard disk password that has been forgotten, when the supervisor password and master
hard disk password are known, do the following:
1. Turn on the computer.
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X1 Titanium Gen 1 Hardware Maintenance Manual

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