Lenovo ThinkPad T440s User Manual
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Lenovo ThinkPad T440s User Manual

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Summary of Contents for Lenovo ThinkPad T440s

  • Page 1: User Guide

    User Guide ThinkPad T440s...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 167 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManual Third Edition (October 2014) ©...

  • Page 3: Table Of Contents

    ..Typing passwords ... Lenovo programs overview ..Power-on password ...
  • Page 4 Security features ... . Calling Lenovo ... . . Purchasing additional services ..
  • Page 5 ....Substances Directive (RoHS) ..Lenovo product service information for Taiwan ....
  • Page 6 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2013, 2014...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

  • Page 11: Extension Cords And Related Devices

    Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2013, 2014...

  • Page 12: External Devices

    In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
  • Page 13 Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. © Copyright Lenovo 2013, 2014...

  • Page 14: Heat And Product Ventilation

    Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...

  • Page 15: Using Headphones Or Earphones

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

  • Page 16: Additional Safety Information

    Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound pressure levels. Additional safety information Plastic bag notice DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation.

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 13 • “Operating environment” on page 13 • “Lenovo programs” on page 14 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 18 To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14.

  • Page 19: Right-Side View

    Right-side view Figure 2. Right-side view Combo audio connector Ethernet connector SIM-card tray (on some models) Video graphics array (VGA) connector Media card reader slot Security-lock slot USB 3.0 connector Combo audio connector Connect headphones or a headset to listen to the sound from the computer. You also can connect a headset to record audio or make calls.
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Left-Side View

    Left-side view Figure 3. Left-side view ® Power connector Mini DisplayPort connector USB 3.0 connector Always-on USB connector Fan louvers Smart card slot (on some models) Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery.

  • Page 22: Bottom View

    OK or Apply. • For Windows 8 and Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select the Enable USB charge from the computer battery even when the computer is off check box under Always-on USB.
  • Page 23 are at the office or at home. For more information about the supported docking stations, see “ThinkPad docking stations” on page 97. Speakers Your computer is equipped with a pair of stereo speakers. Keyboard drainage holes The keyboard drainage holes can help drain out liquid from your computer if you accidentally spill water or drink over the keyboard.

  • Page 24: Status Indicators

    Status indicators The status indicators show the current status of your computer. Note: Your computer might have slight variations from the following illustrations. Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 24.

  • Page 25: Locating Important Product Information

    There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer back cover assembly.

  • Page 26: Certificate Of Authenticity Information

    To remove the wireless WAN card for repair or replacement, see “Replacing the wireless WAN card” on page 85. Note: Use only Lenovo-authorized wireless communication cards for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.

  • Page 27: Genuine Microsoft Label

    Windows 7 Professional operating system in place of the Windows 8 Pro or Windows 8.1 Pro operating system if you prefer. Lenovo computers that are licensed for use with a Windows 8 or Windows 8.1 operating system are shipped with the Windows 8 license key digitally encoded into the computer hardware.
  • Page 28 • Double data rate 3 low voltage synchronous dynamic random access memory (DDR3 LV SDRAM) Storage device Depending on the model: • 2.5-inch form factor, 7- mm height hard disk drive • 2.5-inch form factor, 9.5- mm height hard disk drive •...

  • Page 29: Specifications

    Specifications Size • Width: 331 mm (13 inches) • Depth: 226 mm (8.9 inches) • Height: 20.65 mm (0.8 inch) Heat output • 45 W (154 Btu/hr) maximum • 65 W (222 Btu/hr) maximum Power source (ac power adapter) • Sine-wave input at 50 to 60 Hz •...

  • Page 30: Lenovo Programs

    Lenovo ThinkVantage Tools. Then double-click a program icon to access the program. Note: If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program, it indicates that you need to manually install the program. To manually install the program, double-click the program icon.

  • Page 31: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    If your computer is preinstalled with the Windows 8 or Windows 8.1 operating system, to access Lenovo programs, press the Windows key to go to the Start screen and then click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the top-right or bottom-right corner of the screen to bring up the charms.

  • Page 32: Lenovo Programs Overview

    • Message Center Plus (Windows 7) The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. • Mobile Broadband Connect (Windows 7) The Mobile Broadband Connect program enables you to connect the computer to the mobile broadband network through a supported wireless WAN card.
  • Page 33 You also can read hints and tips, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. This app is filled with exclusive Lenovo content to help you learn about your new system.
  • Page 34 • Lenovo Solution Center (Windows 7, Windows 8, and Windows 8.1) The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance.

  • Page 35: Chapter 2. Using Your Computer

    “Using a flash media card or a smart card” on page 44 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 36 • To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8 and Windows 8.1 operating systems).

  • Page 37: Using The Multi-Touch Screen

    Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models. Notes: • Your computer screen might look different from the following illustrations. • Depending on the app you use, some gestures might not be available. Touch gesture (touch models Description only)
  • Page 38 Touch gesture (touch models Description only) Touch: Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise. Mouse action: If the app supports rotation, click the rotation icon. Function: Rotate an item. Supported operating systems: Windows 7 and Windows 8.1 Touch: Swipe in from the right edge.
  • Page 39 Touch gesture (touch models Description only) Touch: Swipe in from the top or bottom edge of an open app. Mouse action: Right-click anywhere on an open app. Function: View the app commands on an open app, such as Copy, Save, and Delete, depending on the app.

  • Page 40: Special Keys

    Special keys Your computer has several special keys to help you work easily and effectively. Function keys and key combinations The keyboard has several function keys, which consist of the Fn key and the function keys • Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off.

  • Page 41: Windows Key

    • For Windows 7: Opens Control Panel. For Windows 8 and Windows 8.1: Opens the Settings charm. • For Windows 7: Opens Windows Search. For Windows 8 and Windows 8.1: Opens the Search charm. • Views all the programs that you have opened. •...

  • Page 42: Using The Thinkpad Pointing Device

    Using the ThinkPad pointing device Depending on your preference, you can use the ThinkPad pointing device in one of the following modes: • TrackPoint mode • Trackpad mode • Classic TrackPoint mode To change a mode for the ThinkPad pointing device, see “Customizing the ThinkPad pointing device” on page 29.
  • Page 43 Point Use the pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move.

  • Page 44: Using The Trackpad Touch Gestures

    Note: Compared with the TrackPoint mode, the Classic TrackPoint mode enlarges the right-click zone so that the right- and left-click zones on the trackpad are divided equally. However, the touch gestures are disabled and cannot be used in the Classic TrackPoint mode. Point Use the pointing stick to move the pointer.

  • Page 45: Customizing The Thinkpad Pointing Device

    Two-finger zoom out Two-finger zoom in Put two fingers on the trackpad Put two fingers on the trackpad and and move them closer together move them farther apart to zoom in. to zoom out. Three-finger swipe Four-finger swipe Put three fingers on the trackpad Put four fingers on the trackpad and move them left to show the and move them upward to view and...

  • Page 46: Replacing The Cap Of Pointing Stick

    After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact Lenovo. For information about contacting Lenovo, see Chapter 11 “Getting support” on page 147.

  • Page 47: Using The Ac Power Adapter

    To check for detailed battery status information, do the following: • For Windows 7: Start the Power Manager program and click the Battery tab. • For Windows 8 and Windows 8.1, Start the Lenovo Settings program and click Power. Enabling the battery alarm on the Windows 7 operating system...

  • Page 48: Charging The Batteries

    To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14.

  • Page 49: Handling The Battery

    – For Windows 7: Refer to the help information system of the Power Manager program. For instructions on how to start the Power Manager program, see “Lenovo programs” on page 14. – For Windows 8 and Windows 8.1: Open the Lenovo Settings program and click Power ➙ 30 Day Standby.
  • Page 50 The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information on replacing the battery pack, contact your Customer Support Center.

  • Page 51: Connecting To The Network

    DANGER There is a danger of an explosion if the coin-cell battery is incorrectly placed. The lithium battery contains lithium and can explode if it is not properly handled, or disposed of. Replace only with a battery of the same type. To avoid possible injury or death, do not: (1) throw or immerse into water, (2) allow it to heat to more than 100°C (212°F), or (3) attempt to repair or disassemble it.
  • Page 52 Windows 7 operating system” on page 14. • For Windows 8 and Windows 8.1: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system”...
  • Page 53 • Current location profile is disconnected. • Current location profile is connected. Access Connections wireless status icon: • Power to the wireless radio is off. • Power to the wireless radio is on. No association. • Power to the wireless radio is on. No signal. •...

  • Page 54: Using The Nfc Connection

    Access Connections status icon: • No location profile is active or none exists. • Current location profile is disconnected. • Current location profile is connected. Access Connections wireless status icon: • Power to the WAN radio is off • No association •...

  • Page 55: Presentations And Multimedia

    1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 109. 2. Select Security ➙ I/O Port Access. 3. Set the NFC device option to Enabled. You can use the NFC feature with NFC supported programs, such as the Lenovo QuickCast program and the Lenovo QuickControl program. Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace.
  • Page 56 In the Display Settings window, you can move the display output to the computer display, the external monitor, or both. Connecting an external monitor To connect an external monitor, do the following: 1. Connect the external monitor to the VGA connector or the mini DisplayPort connector of your computer. 2.
  • Page 57 You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device. • If the external monitor you are using is outdated, the resolution and the refresh rate might be limited. Using a DVI monitor If your computer has one of the following optional docking stations, you can use a Digital Visual Interface (DVI) monitor through the DVI connector of that unit:...

  • Page 58: Setting Up A Presentation

    Using the mini DisplayPort connector Your computer has a mini DisplayPort connector, which is a digital display interface for connection to various external devices, such as Cathode Ray Tube (CRT) monitors, LCD monitors, projectors, or even high-definition televisions. This compact connector enables a plug-and-play setup and supports adapters that can plug into DVI, VGA, or High-Definition Multimedia Interface (HDMI ) connectors.

  • Page 59: Using Audio Features

    To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs on the Windows 7 operating system” on page 14. • For Windows 8 and Windows 8.1: Click Camera from the Start screen.

  • Page 60: Using A Flash Media Card Or A Smart Card

    – Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 61 1. Ensure that the card is correctly positioned. 2. Insert the card firmly into the 4-in-1 media card reader slot or smart card slot. If the plug-and-play feature is not enabled for the installed flash media card, do the following to enable the feature: 1.
  • Page 62 User Guide...

  • Page 63: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 64: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.

  • Page 65: Traveling With Your Computer

    Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies. In general, accessibility options enhance the way users with hearing, vision, or mobility limitations navigate and use their computer. For example, some users might not have the fine motor skills required to use a mouse or select key combinations.
  • Page 66 • A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...

  • Page 67: Chapter 4. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2013, 2014...

  • Page 68: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 69: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 70 If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive. • Master hard disk password The master hard disk password also requires a user hard disk password.

  • Page 71: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 72: Setting The Security Chip

    ® software, such as Microsoft Windows BitLocker Drive Encryption, which is supported in the Ultimate and Enterprise editions of the Windows 7 operating system, Windows 8 operating system and Windows 8.1 operating system. See “Using Windows BitLocker Drive Encryption” on page 56. •...

  • Page 73: Using The Fingerprint Reader

    To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
  • Page 74 Note: It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader, do the following: 1. Place the top joint of your finger on the sensor. 2.
  • Page 75 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 76: Notice On Deleting Data From Your Hard Disk Drive Or Solid-State Drive

    • Reader Priority: Defines the priority for the fingerprint readers if an external fingerprint reader is attached. • Security Mode: Specifies the settings of the security mode. • Password Authentication: Enables or disables the password authentication. Note: This item is displayed only if High security mode is enabled. •...

  • Page 77: Using Firewalls

    • Format your hard disk drive or solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.
  • Page 78 User Guide...

  • Page 79: Chapter 5. Recovery Overview

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 80: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 81: Using The Rescue And Recovery Workspace

    4. Follow the instructions on the screen to complete the recovery operation. For more information about performing a recovery operation from the Rescue and Recovery workspace, see “Using the Rescue and Recovery workspace” on page 65. Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected, hidden area of your hard disk drive that operates independently from the Windows operating system.

  • Page 82: Creating And Using A Rescue Medium

    Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 83: Solving Recovery Problems

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 126.

  • Page 84: Recovery Overview For The Windows 8 And Windows 8.1 Operating Systems

    It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Recovery overview for the Windows 8 and Windows 8.1 operating systems This section provides information about the recovery solutions for the Windows 8 and Windows 8.1 operating systems.

  • Page 85: Using The Advanced Startup Options

    Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2. In the Remove everything and reinstall Windows section, click Get started. Then click Next to confirm the operation.
  • Page 86 Creating recovery media To create recovery media, you need a USB drive with at least 8 GB of storage. The required USB capacity depends on the size of the recovery image. Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep.
  • Page 87 5. Select a corresponding recovery solution according to your situation. For example, select Reset your PC if you want to reset your computer to the factory default settings. For more information about the recovery solutions provided by the Windows 8 and Windows 8.1 operating systems, go to: http://go.microsoft.com/fwlink/?LinkID=263800 Chapter 5...
  • Page 88 User Guide...

  • Page 89: Chapter 6. Replacing Devices

    2. Restart the computer. When the ThinkPad logo is displayed, press F1 to start the ThinkPad Setup program. 3. Go to Config ➙ Power ➙ Disable Built-in Battery. 4. Press Enter. A Setup Confirmation window is displayed. © Copyright Lenovo 2013, 2014...

  • Page 90: Installing Or Replacing The Sim Card

    5. Click Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off. Wait for a few minutes to let the computer cool. The built-in battery will be automatically enabled again when the computer is connected to an ac power adapter.

  • Page 91: Replacing The External Battery Pack

    Replacing the external battery pack Before you start, print these instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 92 If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.

  • Page 93: Replacing The Base Cover Assembly

    3. Insert a new battery pack until it clicks into place , and then slide the battery latch to the locked position 4. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the base cover assembly Before you start, print these instructions.

  • Page 94: Replacing The Hard Disk Drive Or Solid-State Drive

    5. Pry up the latches in ascending alphabetical order (a to h) as illustrated, and then remove the base cover assembly. 6. Reinstall the new base cover assembly and tighten the screws. 7. Reinstall the external battery pack and turn the computer over again. Connect the ac power adapter and all cables.
  • Page 95 • Do not drop the hard disk or solid-state drive or subject it to physical shocks. Put the hard disk drive or solid-state drive on a material, such as soft cloth, that absorbs any physical shocks. • Do not apply pressure to the cover of the hard disk drive or solid-state drive. •...
  • Page 96 7. Detach the bracket from the hard disk drive or solid-state drive. Then attach the bracket to the new hard disk drive or solid-state drive. 8. Install the new hard disk drive or solid-state drive with bracket. 9. Install the screw to secure the hard disk drive or solid-state drive. 10.

  • Page 97: Replacing A Memory Module

    Replacing a memory module Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster. You can increase memory capacity by replacing or adding a memory module. Note: The operating speed of the memory module has dependency on the system configuration. In some conditions, the memory module in your computer might not be able to operate at the maximum speed.

  • Page 98: Replacing The Wireless Lan Card

    6. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module into the slot at an angle of about 20 degrees. Pivot the memory module downward until it snaps into place .
  • Page 99 5. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card.
  • Page 100 8. Align the notched edge of the new wireless LAN card with the key in the slot. Then carefully insert the card into the slot. 9. Pivot the new wireless LAN card downward , and then install the screw to secure the card in place 10.

  • Page 101: Replacing The Wireless Wan Card

    12. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the wireless WAN card Before you start, print these instructions. DANGER During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall.
  • Page 102 6. Remove the screw. The card is released from the secured position and pivots upward. 7. Carefully remove the wireless WAN card out of the slot. 8. Align the notched edge of the new wireless WAN card with the key in the slot. Then carefully insert the card into the slot.

  • Page 103: Replacing The Keyboard

    9. Pivot the new wireless WAN card downward and then install the screw to secure the card in place 10. Connect the antenna cables to the new wireless WAN card. Ensure that you connect the red cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 11.
  • Page 104 To remove the keyboard, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 73. 2. Close the computer display, and turn the computer over. 3. Remove the external battery pack. See “Replacing the external battery pack” on page 75. 4.
  • Page 105 6. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool in the shipping package of the new keyboard to slide the keyboard forward by 2.5 mm (0.1 inch). Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
  • Page 106 9. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: User Guide...
  • Page 107 1. Attach the connectors, and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. Chapter 6 Replacing devices...
  • Page 108 3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. User Guide...
  • Page 109 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. 5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.

  • Page 110: Replacing The Coin-Cell Battery

    If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
  • Page 111 • Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent” from the battery pack or coin-cell battery. To replace the coin-cell battery, do the following: 1.
  • Page 112 User Guide...

  • Page 113: Chapter 7. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 114 ThinkPad Basic Dock Front view Power button: Press the power button to turn on or turn off the computer . Eject button: Press the eject button to release the computer from the docking station. Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.
  • Page 115 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.
  • Page 116 Rear view Always-on USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.
  • Page 117 ThinkPad Ultra Dock Front view Power button: Press the power button to turn on or turn off the computer. Key lock indicator: This indicator turns on when the system lock key is in the locked position. Docking status indicator: This indicator turns on when your computer is docked. Eject button: Press the eject button to release the computer from the docking station.

  • Page 118: Attaching A Thinkpad Docking Station

    Always-on USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.

  • Page 119: Detaching A Thinkpad Docking Station

    3. Align the top-left corner of the computer with the position mark of the docking station. Attach your computer to the docking station vertically until you hear a click . Then turn the system lock key to the locked position 4.

  • Page 120: Guidelines On Connecting Multiple External Displays To A Docking Station

    3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it. Guidelines on connecting multiple external displays to a docking station You can connect multiple external displays to a supported ThinkPad docking station. To ensure that the multiple displays work correctly, observe the following guidelines and connect the displays to appropriate connectors.

  • Page 121: Security Features

    – ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on.
  • Page 122 • When the key is in position 1, the eject button of the docking station is locked, and you cannot remove your computer. The key lock indicator is on when the eject button is locked. The security cable is locked. •...

  • Page 123: Chapter 8. Advanced Configuration

    9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2013, 2014...

  • Page 124: Installing The Windows 8 Or Windows 8.1 Operating System

    Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.

  • Page 125: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 126: Main Menu

    Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press F10. A Setup Confirmation window is displayed. Click Yes to save the configuration and exit the ThinkPad Setup program.
  • Page 127 Table 4. Config menu items (continued) Menu item Submenu item Value Comments If you select AC and Battery, Wake on LAN function is enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power. •...
  • Page 128 Table 4. Config menu items (continued) Menu item Submenu item Value Comments • Auto If you select Auto, it enables you to connect and route appropriate USB 3.0 or USB 2.0 connectors. If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system.
  • Page 129 Table 4. Config menu items (continued) Menu item Submenu item Value Comments connectors on a docking station. ® Power Intel SpeedStep • Disabled Select the mode of Intel technology SpeedStep technology at • Enabled runtime. Mode for AC Maximum Performance: •...
  • Page 130 Table 4. Config menu items (continued) Menu item Submenu item Value Comments Intel Rapid Start • Disabled To use this feature, a special Technology partition on the solid-state • Enabled drive is required. Enter after: • Immediately When enabled, the •...

  • Page 131: Date And Time Menu

    Table 4. Config menu items (continued) Menu item Submenu item Value Comments combination in the Startup Interrupt Menu window. To display the Startup Interrupt Menu window, press the black button or Enter key during the power-on self-test (POST). CIRA Timeout 0-255 Set the timeout option for CIRA connection to be...
  • Page 132 Table 5. Security menu items (continued) Menu item Submenu item Value Comments password. By default, this is set to Disabled. If you set the supervisor password and enable this function, no one but you can change the items in ThinkPad Setup. Password at •...
  • Page 133 Table 5. Security menu items (continued) Menu item Submenu item Value Comments able to work until they are re-enabled in the fingerprint software. Security Chip Security Chip • Discrete TPM If you select Discrete TPM, you can use a Selection discrete TPM chip with TPM 1.2 mode.
  • Page 134 Table 5. Security menu items (continued) Menu item Submenu item Value Comments Memory Protection Execution • Disabled Some computer viruses and worms cause Prevention memory buffers to overflow. By selecting • Enabled Enabled you can protect your computer against attacks by such viruses and worms. If after choosing Enabled you find that a program does not run correctly, select Disabled and reset the setting.

  • Page 135: Startup Menu

    Table 5. Security menu items (continued) Menu item Submenu item Value Comments Anti-Theft Intel AT Module • Disabled Enable or disable the UEFI BIOS interface to Activation activate the Intel AT module, which is an optional • Enabled anti-theft service from Intel. •...
  • Page 136 • If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of startup sequence. To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1.

  • Page 137: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.

  • Page 138: Setting Management Features

    Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives. This manageability, known as Total Cost of Ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a hard disk drive, and installing a program.
  • Page 139 Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network-management program. To enable or disable the Wake on LAN feature, do the following: 1.
  • Page 140 User Guide...

  • Page 141: Chapter 9. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 142: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 143: Taking Care Of Your Computer

    For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

  • Page 144: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive.
  • Page 145 Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
  • Page 146 User Guide...

  • Page 147: Chapter 10. Troubleshooting Computer Problems

    If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 148: Spills On The Keyboard

    • If you cannot turn off your computer by pressing and holding the power button, remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency-reset hole. To locate the reset hole, refer to “Bottom view” on page 6. After the computer is off, restart the computer by pressing the power button.

  • Page 149: Errors Without Messages

    Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled.

  • Page 150: Beep Errors

    Solution: If your computer is preinstalled with the Windows 7 operating system, you can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following: 1. Start Power Manager. 2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans. •...

  • Page 151: Memory Module Problems

    Table 7. Beep errors (continued) Problem Solution Four cycles of four short beeps Shut down the computer immediately and have the computer serviced. Five short beeps The system board has a problem. Have the computer serviced. Memory module problems Print these instructions now and keep the instructions with your computer for reference later. If your memory module is not operating properly, check the following items: 1.

  • Page 152: A Wireless Lan Problem

    – You have installed all networking software that is necessary for your network environment. Check with your LAN administrator for the necessary networking software. • Problem: The adapter stops working for no apparent reason. Solution: The network driver files might be corrupt or missing. Update the driver by referring to the previous solution for the procedure to make sure that the correct device driver is installed.

  • Page 153: Problems With The Keyboard And Other Pointing Devices

    • Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile. Solution: Do the following: 1. Exit the application that uses the sound device (for example, Windows Media Player). 2.

  • Page 154: Problems With The Display And Multimedia Devices

    • Problem: All or some keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is correctly connected to the computer. Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices, including the computer display, the external monitor, audio devices, and the optical drive.

  • Page 155: External Monitor Problems

    Solution: Press and hold the power button for four seconds or more to turn off your computer; then turn it on again. • Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution: This is an intrinsic characteristic of the TFT technology.

  • Page 156: Audio Problems

    • Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display. Solution: Change the resolution and the color depth to lower settings for the primary display. • Problem: Display switching does not work. Solution: If you use the Extend desktop function, disable it, and change the display output location.

  • Page 157: Fingerprint Reader Problems

    2. Click Sound. 3. Click the Recording tab in the Sound window. 4. Select Microphone, and click the Properties button. 5. Click the Levels tab, and move the Microphone Boost slider upwards. 6. Click OK. Note: For more information about controlling volume, see the Windows online help. •...

  • Page 158: Power Problems

    If your computer does not run on battery power, check the following items: 1. If the batteries run out of power, attach ac power adapter to recharge the battery. 2. If the batteries are charged but the computer does not run, call Lenovo Customer Service Center to have it serviced.

  • Page 159: A Power Button Problem

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

  • Page 160: Problems With Drives And Other Storage Devices

    – If the system-status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state or in hibernation mode. Connect the ac power adapter to the computer; then press the power button to resume operation. If the system still does not return from sleep mode, your system might stop responding and you might not be able to turn off the computer.

  • Page 161: Problems With Ports And Connectors

    Solution: Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application. Check the following: • The application is designed to operate with your operating system. •...
  • Page 162 User Guide...

  • Page 163: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 164: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 165: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 166 User Guide...

  • Page 167: Appendix A. Regulatory Information

    • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile • Find Me Profile • Immediate Alert Profile © Copyright Lenovo 2013, 2014...

  • Page 168: Locations Of The Ultraconnect™ Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 169: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 170: Industry Canada Class B Emission Compliance Statement

    This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.

  • Page 171: Korea Class B Compliance Statement

    Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 172 User Guide...

  • Page 173: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 174: Battery Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 175: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 176 User Guide...

  • Page 177: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 178: China Rohs

    China RoHS User Guide...

  • Page 179: India Rohs

    RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
  • Page 180 User Guide...

  • Page 181: Appendix D. Energy Star Model Information

    Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 182 3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...

  • Page 183: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 184: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect Mini DisplayPort (mDP) is a Trademark of the Video Electronics Standards Association.

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