If You Are Having Difficulty With Your Machine - Brother MFC-890 User Manual

If you are having difficulty with your machine

If you think there is a problem with your machine, make a copy first.
If the copy looks good, the problem is probably not your machine.
Check the chart below and follow the troubleshooting tips.
DIFFICULTY
Printing or Receiving Faxes
Condensed print and white
streaks across the page or the
top and bottom of sentences
are cut off.
Poor quality print
Smudged stain at the top
center of the printed page
Printing is too dark or too light.
Printing appears dirty or ink
seems to run.
White lines appear in text or
graphics.
Stains appear on the reverse
side or at the bottom of the
page.
21 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE
SUGGESTIONS
This can be caused by static or interference on the telephone line. You
can make a copy using the Copy function and see if the same problem
occurs. If the copy is also bad, call your Brother dealer for service.
Make sure the Printer Driver or Paper Type setting in the function menu
matches the type of paper you are using. (See Media Type on page 13-3
and Setting the Paper Type on page 4-1.) If you are using plain paper,
try using the types of recommended paper. (See Paper on page 2-1.)
Don't handle the paper until the ink is dry. Adjust the Vertical Alignment.
(See Print Quality Check on page 21-13.)
Make sure the paper is not thick. (See Paper on page 2-1.)
Make sure your ink cartridges are fresh. Cartridges are good for up to
two years, after that the ink may become clogged. Cartridge expiration
dates are printed on the package. Make sure the Printer Driver matches
the type of paper you are using. (See Media Type on page 13-3.) Try
using the recommended types of paper. (See Paper on page 2-1.) The
recommended environment for your machine is between 20°C to 33°C.
Make sure you are using the proper types of paper. (See Paper on page
2-1.) Don't handle the paper until the ink is dry.
The recommended environment for your machine is between 20°C to
33°C.
Clean the print heads. (See Cleaning the print head on page 21-13.)
Make sure the Printer Platen is not dirty with ink. (See Cleaning the
machine printer platen on page 21-21.)