Troubleshooting Your Notebook; Display Problems; Hard Disk Drive Problems - HP Notebook PC Startup Manual

Troubleshooting and Maintenance

Troubleshooting Your Notebook

Troubleshooting Your Notebook
This section contains solutions to a few basic problems you might have with your
notebook. Try the solutions one at a time, in the order in which they are presented.
Here are some other sources of information for troubleshooting:

Display Problems

If the notebook is on, but the screen is blank
If the screen is difficult to read

Hard disk drive problems

If the notebook hard drive doesn't spin
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For a more complete list of troubleshooting suggestions, see the
troubleshooting chapter in the Reference Guide on the Documentation
Library CD included with your notebook.
Use the Windows troubleshooters: select Start > Help and Support.
See the Microsoft Windows manual shipped with the notebook.
Select the question mark on the One-Touch key located at the top of
the keyboard.
Contact your dealer or see the Worldwide Telephone Numbers booklet
included with your notebook.
Move the mouse or tap the TouchPad. This will wake the display if it is off.
Press in case the internal display was disabled. (Do this 3 times
Fn+F5
to return to the state you started from.)
If the notebook is cold, allow it to warm up.
Try setting the display resolution to its default setting of 1024 × 768
or higher, depending on your model: select Start > Control Panel >
Appearance and Themes > Display.
Make sure the notebook has power. If necessary, connect the AC adapter,
and make sure it is fully plugged into a power source and into the back
of the notebook.
Remove and reinsert the hard drive.
Startup Guide