HP rx3000 Series User Manual page 281

Problem
Microsoft
ActiveSync cannot
locate my HP
iPAQ when
I synchronize.
I cannot open
e-mail in the Inbox
after I restore
using Microsoft
ActiveSync.
I tried to
synchronize
a workbook
and the file
is unresolved
in Microsoft
ActiveSync.
User's Guide
Solution (Continued)
• Be sure the device is on.
• Be sure all cables are securely connected.
• Remove your HP iPAQ from the Universal Desktop Cradle
or disconnect it from the Autosync Cable, power on the
unit by pressing the Power button, then put it back in the
synchronization cradle or connect it to the cable.
• Reset the device by using the stylus to lightly press the
Reset button.
• Check Connection Settings in ActiveSync on your
computer to ensure the communications port you are using
is active.
Use Microsoft ActiveSync to synchronize your HP iPAQ with
your computer. For more information, refer to the
"Synchronizing with Your Computer."
Pocket Excel does not support all Excel formatting; therefore,
Microsoft ActiveSync cannot synchronize the file.
Troubleshooting
Chapter 3,
12–6