TroublesHooting; Power SUpplies - Extron electronics Matrix 12800 Wideband video User Manual

7. Close the I/O cardcage door and turn the left and right knurled knobs ¼-turn
clockwise.
8. Close the front door.
N If this circuit card installation is a permanent change to the size of the matrix,

Troubleshooting

Matrix 12800 BME status information, available in the Virtualization/Control
program, as a Web page, or viewable on the FPC 5000, show the operational
status of each of the circuit cards, the power supplies, and the cooling fans in the
Matrix 12800. To access the BME status via the Virtualization/Control program,
click Tools > Hardware Status. Access the BME status via an HTML page by
clicking a specific BME on the System Status page.
If a component fails, the indication turns red. On an HTML page, the airflow
indication is expressed as a percentage of the maximum airflow.

Power supplies

N If this BME does not have redundant power supplies, the switcher may or may
N The power supply modules are hot-swappable. If this BME has redundant power
LED Indicators
Top LED Bottom LED
On On
Off On
On Off
Off Off
Symptoms and Solutions
Symptom
One of the power
supply LEDs is not lit.
The status page
indicates that one or
more power supplies
has failed.
the system must be virtualized to recognize the change. Virtualize the system
using the detailed instructions in chapter 3,
not shut down for an out of tolerance voltage.
supplies A and B, each power supply can be removed without powering down the
switcher. If the BME does not have power supply redundancy, removing either
primary power supply shuts down the matrix.
Status
Normal operation / In tolerance
Failed / Out of tolerance
Failed / Out of tolerance
Failed / Out of tolerance
Cause
One of the power
supply voltages is out
of tolerance.
Matrix 12800 Switchers • Upgrades and Maintenance
"Virtualization/Control
Suggested solutions
1. Remove and reseat the power supply.
2. Swap this power supply with another
power supply from the BME.
3. Replace the power supply.
Software".
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