Component Replacement Procedures; Service Tag - HP PAVILION 311 Maintenance And Service Manual

Component replacement procedures

This chapter provides removal and replacement procedures.
There are as many as 49 screws, in 6 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item Component
(1) Product name
(2) Serial number (s/n)
(3) Part number/Product number (p/n)
(4) Model description
(5) Warranty period
Maintenance and Service Guide
Description
This is the product name affixed to the front of the computer.
This is an alphanumeric identifier that is unique to each product.
This number provides specific information about the product's hardware
components. The part number helps a service technician determine what
components and parts are needed.
This is the alphanumeric identifier used to locate documents, drivers, and
support for the computer.
This number describes the duration of the warranty period for the computer.
Removal and replacement procedures
4–5