HP PAVILION 311 Maintenance And Service Manual
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HP PAVILION 311 Maintenance And Service Manual

Hewlett-packard laptop user manual
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HP Pavilion dm1
HP Mini 31 1
Compaq Mini 31 1

Maintenance and Service Guide

Document Part Number: 574404-002
October 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

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Summary of Contents for HP PAVILION 311

  • Page 1: Maintenance And Service Guide

    HP Pavilion dm1 HP Mini 31 1 Compaq Mini 31 1 Maintenance and Service Guide Document Part Number: 574404-002 October 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting...
  • Page 3 Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 4 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 5: Table Of Contents

    1 Product description 2 External component identification Display ................2–1 Display components .
  • Page 6 Speakers ............... 4–29 Digital media assembly.
  • Page 7 Backing up your information ............8–5 Performing a recovery.
  • Page 8 Contents Maintenance and Service Guide...

  • Page 9: Product Description

    RAM ■ Up to 1759-MB for 4096-MB system RAM (64 bit OS) Support for BD and HD-DVD playback with HD decode and DX10.1 support Maintenance and Service Guide HP Mini 311 ® SU4100 1.3-GHz, 2048-KB ® SU2300 1.2-GHz, Product description...
  • Page 10 Solid-state drive Supports 80-GB solid-state drive Hard drives Supports 9.50-mm, 6.35-cm (2.50-in) hard drives Supports HP ProtectSmart Hard Drive Protection Customer-accessible Serial ATA (SATA) Supports the following hard drives: ■ 500-GB, 5400-rpm ■ 320-GB, 5400-rpm (Windows 7 only) ■...
  • Page 11 Microphone jack Webcam Integrated 2.8-megapixel camera with fixed focus Modem Supports external USB modem option Ethernet Integrated Realtek10/100 network interface card (NIC) Ethernet cable not included Maintenance and Service Guide HP Mini 311 Compaq Mini 311 HP Pavilion dm1 (Continued) 1–3...
  • Page 12 TouchPad with TouchPad buttons Touch-sensitive controls Supports 2-way scroll with legend Taps enabled by default Power 65-W AC adapter requirements 6-cell, 2.55-Ah (55-Wh) Li-ion battery 1–4 HP Mini 311 Compaq Mini 311 Maintenance and Service Guide HP Pavilion dm1 (Continued)
  • Page 13 ■ Windows XP Home Service Pack 3 for ULCPC Program ■ Back on Track Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory modules WLAN module WWAN module Maintenance and Service Guide HP Mini 311 Compaq Mini 311 HP Pavilion dm1 1–5...
  • Page 14 Product description 1–6 Maintenance and Service Guide...

  • Page 15: External Component Identification

    Display Display components Item Component Internal display switch Webcam light Webcam Internal microphone Maintenance and Service Guide External component identification Description Turns off the display if the display is closed while the power is on. On: The webcam is in use. Captures still photographs and videos.

  • Page 16: Wireless Antennas

    Wireless antennas ✎ Your computer may look slightly different from the illustration in this section. Item Component WLAN antennas (2)* WWAN antennas (2)* (select models only) *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 17: Top Components

    Top components Buttons Item Component Power button Wireless button Maintenance and Service Guide Description ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on, press the button briefly to initiate the Sleep state or Standby.

  • Page 18: Keys

    Keys ✎ Your computer may look slightly different from the illustration in this section. Item Component esc key fn key Windows logo key Windows applications key Function keys 2–4 Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key.

  • Page 19: Lights

    Lights Item Component Caps lock light Power light Wireless light Maintenance and Service Guide Description On: Caps lock is on. ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state or Standby. ■ Off: The computer is off or in Hibernation. ■...

  • Page 20: Pointing Devices

    Pointing devices Item Component TouchPad* Left TouchPad button* Right TouchPad button* TouchPad scroll zone *This table describes factory settings. 2–6 Description Moves the pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like the right button on an external mouse.

  • Page 21: Front Components

    Front components Item Component Speakers (2) Battery light Drive light Maintenance and Service Guide Description Produce sound. ■ On: A battery is charging. ■ Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

  • Page 22: Right-Side Components

    Right-side components Item Component Digital Media Slot Audio-out (headphone) jack/Audio-in (microphone) jack USB ports (2) External monitor port RJ-45 (network) jack 2–8 Description Supports the following optional digital card formats: ■ Memory Stick (MS) ■ Memory Stick Pro (MS/Pro) ■ MultiMediaCard (MMC) ■...

  • Page 23: Left-Side Components

    Left-side components Item Component Security cable slot Power connector Vent USB port HDMI port Maintenance and Service Guide Description Attaches an optional security cable to the computer. ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

  • Page 24: Bottom Components

    Bottom components Item Component Battery release latches (2) Battery bay Vents (4) Hard drive bay 2–10 Description Release the battery from the battery bay. Holds the battery. Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 25: Illustrated Parts Catalog

    Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Product name Serial number (s/n) Part number/Product number (p/n) Model description Warranty period Maintenance and Service Guide Illustrated parts catalog Description This is the product name affixed to the front of the computer.

  • Page 26: Computer Major Components

    Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide...
  • Page 27 Display assembly for use with the HP Mini Display assembly with 2 WWAN antennas for use with the Compaq Mini Display assembly with 2 WWAN antenna for use with the black-colored HP Pavilion Display assembly with 2 WWAN antenna for use with the white-colored HP Pavilion ✎...
  • Page 28 4096-MB for use with the HP Pavilion in systems that include a WWAN module 2048-MB 2048-MB, for use with the HP Mini and Compaq Mini in systems that include a WWAN module 2048-MB, for use with the HP Pavilion in systems that include a WWAN module...
  • Page 29 Item Description (17) WLAN module: 802.11b/g/n WLAN module: ■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands ■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British...
  • Page 30 Item Description 802.11a/b/g/n WLAN module: ■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,...
  • Page 31 Item Description 802.11b/g WLAN module: ■ WLAN/Bluetooth combo card ■ Broadcom 4312G 802.11b/g WLAN module in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands ■ Broadcom 4312G 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,...
  • Page 32 500-GB, 5400-rpm, for use with the HP Pavilion in systems that include a WWAN module 320-GB, 5400-rpm 320-GB, 5400-rpm, for use with the HP Mini and Compaq Mini in systems that include a WWAN module 320-GB, 5400-rpm, for use with the HP Pavilion in systems that include a WWAN module...

  • Page 33: Display Assembly Subcomponents

    Display panel/webcam/microphone cable Webcam module Wireless antenna cables Display enclosure: For use with the HP Mini For use with the HP Mini that includes WWAN For use with the Compaq Mini Maintenance and Service Guide Spare part number 580010-001 580015-001...

  • Page 34: Miscellaneous Parts

    Blu-ray ROM with LightScribe DVD±R/RW and CD-RW SuperMulti Double-Layer Drive DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe HP Mini Messenger Carrying Case for use with the HP Mini and Compaq Mini Mini Sleeve for use with the HP Pavilion...

  • Page 35: Sequential Part Number Listing

    417220-001 65-W AC adapter 482957-001 Intel WiFi Link 5100 802.11b/g WLAN module for use with the HP Mini and Compaq Mini in Pakistan, Russia, and the Ukraine 483377-002 HSPA EV-DO WWAN module for use with the HP Mini and Compaq Mini in all countries and regions except the People’s Republic of China...
  • Page 36 Spare part number Description 504593-004 Broadcom 4312G 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,...
  • Page 37 Bluetooth card for use with the HP Pavilion 575920-001 WLAN/Bluetooth combo card 579999-001 System board for use with the HP Mini and Compaq Mini (includes Intel Atom N270 1.6-GHz processor, 512-KB Level 2 cache, 533-MHz FSB, 1024-MB base memory, and replacement thermal material) 580000-001 System board for use with the HP Mini and Compaq Mini (includes Intel Atom N280 1.66-GHz...
  • Page 38 160-GB, 5400-rpm hard drive (includes hard drive connector and hard drive bracket) 580018-002 160-GB, 5400-rpm hard drive, for use with the HP Mini and Compaq Mini in systems that include a WWAN module (includes hard drive connector and hard drive bracket)
  • Page 39 591250-001 160-GB, 7200-rpm hard drive 591369-001 160-GB, 5400-rpm hard drive for use with the HP Pavilion in systems that include a WWAN module Maintenance and Service Guide × 768) HD, BrightView, white-colored, LED display assembly with 2 WWAN antennas ×...
  • Page 40 Spare part number Description 591370-001 250-GB, 5400-rpm hard drive for use with the HP Pavilion in systems that include a WWAN module 591371-001 320-GB, 5400-rpm hard drive for use with the HP Pavilion in systems that include a WWAN module...

  • Page 41: Removal And Replacement Procedures

    Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ■ Phillips P0 screwdriver ■ Phillips P1 screwdriver ■ Torx T8 screwdriver ■ Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 42: Grounding Guidelines

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, Ä damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 43: Packaging And Transporting Guidelines

    The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V. Ä Typical electrostatic voltage levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray...

  • Page 44: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a ■ minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 45: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 49 screws, in 6 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

  • Page 46: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to the base enclosure in the locations shown in the following illustration. Description Rubber Feet Kit (includes 5 rubber device feet and 8 display bezel screw covers) 4–6 Spare part number 580062-001...

  • Page 47: Battery

    Battery Description 6-cell, 2.55-Ah (55-Wh) Li-ion battery Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 48: Sim

    ✎ The SIM is provided by the end user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled. Before removing the SIM, follow these steps: 1.

  • Page 49: Wlan Module

    Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Intel Wi-Fi Link 5100 802.11b/g WLAN module for use with the HP Mini and Compaq Mini only in Pakistan, Russia, and the Ukraine Maintenance and Service Guide...
  • Page 50 Description 802.11b/g WLAN module: WLAN/Bluetooth combo card Broadcom 4312G 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands Broadcom 4312G 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,...
  • Page 51 Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
  • Page 52 4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 5.

  • Page 53: Wwan Module

    WWAN module Description HSPA EV-DO WWAN module for use with the HP Mini and Compaq Mini in all countries and regions except the People’s Republic of China HSPA EV-DO WWAN module for use with the HP Mini and Compaq Mini in the People’s Republic...
  • Page 54 Removal and replacement procedures Reverse this procedure to install the WWAN module. 4–14 Maintenance and Service Guide...

  • Page 55: Rtc Battery

    RTC battery Description RTC battery Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 56: Expansion Memory Module

    WWAN module 2048-MB (1333-MHz, DDR2) 2048-MB (1333-MHz, DDR2), for use with the HP Mini and Compaq Mini in systems that include a WWAN module 2048-MB (1333-MHz, DDR3), for use with the HP Pavilion in systems that include a WWAN module...
  • Page 57 Removal and replacement procedures Reverse this procedure to install an expansion memory module. Maintenance and Service Guide 4–17...

  • Page 58: Hard Drive

    320-GB, 5400-rpm, for use with the HP Pavilion in systems that include a WWAN module 250-GB, 5400-rpm 250-GB, 5400-rpm, for use with the HP Mini and Compaq Mini in systems that include a WWAN module 250-GB, 5400-rpm, for use with the HP Pavilion in systems that include a WWAN module...
  • Page 59 Removal and replacement procedures 4. Remove the hard drive 3 from the hard drive bay. Maintenance and Service Guide 4–19...
  • Page 60 Removal and replacement procedures 5. If it is necessary to replace the hard drive bracket or connector, follow these steps: a. Disconnect the hard drive connector 1 from the hard drive. b. Remove the 4 isolators 2 from the 4 corners of the hard drive bracket. c.

  • Page 61: Keyboard

    For use in Belgium For use in the Czech Republic For use in Demark For use in France For use with the HP Mini and Compaq Mini in French Canada For use in Germany For use in Greece For use in Hungary...
  • Page 62 Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
  • Page 63 Removal and replacement procedures 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Lift the rear edge 1 and then the left edge 2 of the keyboard until it rests at an angle. 6.

  • Page 64: Top Cover

    Top cover Description Top cover (includes TouchPad button board and cable, and TouchPad board and cable) Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 65 3. Turn the computer right-side up, with the front toward you and the display open as far as possible. 4. Release and disconnect the following low insertion force (LIF) connector cables from the system board: a. Power button board cable 1 b.
  • Page 66 Removal and replacement procedures 6. Lift the rear edge 1 of the top cover until it detaches from the base enclosure. 7. Remove the top cover 2 by lifting it straight up. Reverse this procedure to install the top cover. 4–26 Maintenance and Service Guide...

  • Page 67: Wireless Button Board

    Wireless button board Description Wireless button board (includes cable) Before removing the wireless button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 68: Power Button Board

    Power button board Description Power button board (includes cable) Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 69: Speakers

    Speakers Description Speakers (include cables) Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 70: Digital Media Assembly

    Digital media assembly Description Digital media assembly (includes cable) Before removing the digital media assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 71: Display Assembly

    Display assembly for use with the HP Mini Display assembly with 2 WWAN antennas for use with the Compaq Mini Display assembly with 2 WWAN antenna for use with the white-colored HP Pavilion Display assembly with 2 WWAN antenna for use with the black-colored HP Pavilion...
  • Page 72 Removal and replacement procedures Remove the display assembly: 1. Turn the computer display-side up, with the front toward you. 2. Open the computer as far as possible. 3. Disconnect the display panel/webcam/microphone cable 1 from the system board. 4. Remove the wireless antenna cables from the clips 2 and routing channel built into the base enclosure. 4–32 Maintenance and Service Guide...
  • Page 73 CAUTION: Support the display assembly when removing the following screws. Failure to support the display Ä assembly can result in damage to the display assembly and other computer components. 5. Remove the 4 Phillips PM2.0×7.0 screws 1 that secure the display assembly to the base enclosure. 6.
  • Page 74 8. If it is necessary to replace the webcam module: a. Disconnect the display panel/webcam/microphone cable 1 from the webcam module. b. Remove the webcam module 2. 9. If it is necessary to replace the display panel: a. Remove the 6 Phillips PM2.0×4.0 screws 1 that secure the display hinge brackets to the display panel. b.
  • Page 75 c. Remove the 4 Phillips PM2.0×4.0 screws 1 that secure the display panel to the display enclosure. d. Remove the display panel 2. 10. If it is necessary to replace the display panel/webcam/microphone cable: a. Turn the display panel upside down, with the bottom edge toward you. b.
  • Page 76 11. If it is necessary to replace the wireless antenna transceivers and cables: a. Detach the wireless antenna transceivers 1 from the display enclosure. (The transceivers are attached to the enclosure with double-sided tape.) b. Release the wireless antenna cables 2 from the clips and routing channel built into the left side of the display enclosure, and remove the wireless antenna transceivers and cables.

  • Page 77: Multi Board

    Description Multi board (includes USB and RJ-45 ports, and cable) Multi board for use the with the HP Pavilion (includes USB and RJ-45 ports, and cable) Before removing the multi board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 78: System Board

    Includes Intel Atom N270 1.6-GHz processor, 512-KB Level 2 cache, 533-MHz front-side bus (FSB) for use with the HP Mini and Compaq Mini Includes Intel Pentium 1.3-GHz processor, 2048-KB Level 2 cache, 800-MHz FSB for use with HP Pavilion Includes Intel Pentium 1.2-GHz processor, 1024-KB Level 2 cache, 800-MHz FSB for use with the...
  • Page 79 Removal and replacement procedures Remove the system board: 1. Remove the Phillips PM2.0×7.0 screw 1 that secures the power connector to the base enclosure. 2. Release the power connector 2 from the base enclosure. 3. Remove the Phillips PM2.0×4.0 screw that secures the system board to the base enclosure. Maintenance and Service Guide 4–39...
  • Page 80 Removal and replacement procedures 4. Lift the right side of the system board 1 until it rests at an angle. 5. Remove the system board 2 by sliding it away from the base enclosure at an angle. Reverse this procedure to install the system board. 4–40 Maintenance and Service Guide...

  • Page 81: Power Connector

    Power connector Description Power connector (includes cable) Before removing the power connector, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 82: Fan

    Description Fan (includes cable) Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 83: Heat Sink Assembly

    Description Heat sink assembly (includes replacement thermal material) For use with the HP Mini and Compaq Mini For use with the HP Pavilion Before removing the heat sink assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 84 ✎ Step 2 applies to HP Mini and Compaq Mini computer models. See Step 3 for HP Pavilion computer models. 2. Remove the heat sink assembly 2.
  • Page 85 ✎ Step 3 applies to HP Pavilion computer models. See Step 2 for HP Mini and Compaq Mini Computer models. 3. Remove the heat sink assembly 2. ✎ The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the fan and heat sink are removed: Thermal paste is used on the processor 1 and the heat sink section 2 that services it.
  • Page 86 Removal and replacement procedures 4–46 Maintenance and Service Guide...

  • Page 87: Setup Utility

    Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup Utility: »...

  • Page 88: Displaying System Information

    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer, and then pressing Options”...

  • Page 89: Setup Utility Menus

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. ✎ Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System Information Security menu Select Administrator Password...

  • Page 90: System Configuration Menu

    System Configuration menu Select Language support Virtualization Technology (select models only) LAN power saving Boot Options 5–4 To do this Change the Setup Utility language. Enable/disable Virtualization Technology. Enable/disable the LAN power saving option. Set the following boot options: ■ POST (power-on self test) f10 and f12 Delay (sec.): Set the delay for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

  • Page 91: Specifications

    Computer specifications Dimensions Length Width Height (front to back) Weight Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

  • Page 92: In Display Specifications

    1 1.6-in display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–2 Metric U.S. 17.8 cm 7.0 in 28.4 cm 11.2 in 33.6 cm 13.3 in Up to 16.8 million 400:1 (typical)

  • Page 93: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 94: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive With Lightscribe Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications Applicable disc Interface Access time Random Max data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 8x DVD+RW 8X DVD-R 6X DVD-RW 4X DVD-R Dual Layer 4X DVD+R Dual Layer 5X DVD-RAM Max media capacity (read)

  • Page 95: Blu-Ray Rom With Lightscribe Dvd±R/Rw Supermulti Double-Layer Drive Specifications

    Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Interface Access time Random Max data transfer rate 24X CD-ROM 8X DVD-ROM 4X BD-ROM 16X CD-R 10X CD-RW 8X DVD+R 8X DVD+RW 8X DVD-R 6X DVD-RW 4X DVD+R Dual Layer 4X DVD-R Dual Layer 5X DVD-RAM Max media capacity (read)

  • Page 96: System Dma Specifications

    System DMA specifications Hardware DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *ExpressCard controller can use DMA 1, 2, or 5. System memory map specifications Size 640 KB 128 KB 64 KB 64 KB 6–6 DMA System function Not applicable Not applicable Not applicable Not applicable...

  • Page 97: System Interrupt Specifications

    System interrupt specifications Hardware IRQ IRQ0 IRQ1 IRQ8 IRQ12 IRQ13 IRQ16 IRQ17* IRQ18 IRQ19 IRQ20 IRQ21 IRQ22 *Default configuration; other possible audio configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

  • Page 98: System I/O Address Specifications

    System I/O address specifications I/O address (hex) 000–01F 020–021 024–025 028–029 02C–03D 02E–02F 030–031 034–035 038–039 03C–03D 040–043 04E–04F 050–053 071–077 081–091 093–09F 0A0–0A1 0A4–0A5 0A8–0A9 0AC–0AD 0B0–0B1 0B2–0B3 0B4–0B5 0B8–0B9 0BC–0BD 6–8 System function (shipping configuration) DMA controller Program interrupt controller Program interrupt controller Program interrupt controller Program interrupt controller...
  • Page 99 I/O address (hex) 0C0–0DF 0F0–0F0 0200–027F 3B0–3BB 3C0–3DF 400–47F 4D0–4D1 500–57F 1000–1003 1010–101F 2000–20FF 2000–2FFF 3000–4FFF 5000–6FFF 7000–701F 7020–703F 7040–705F 7060–707F 7080–709F 70A0–70BF 70C0–70DF 70E0–70E7 70E8–70EF 70F0–70F7 70F8–70FB 70FC–70FF EF80–EF9F FE00–FE0F FE80–EF8F FFFF Maintenance and Service Guide System function (shipping configuration) Direct memory access controller Numeric data processor Motherboard resources...
  • Page 100 Specifications 6–10 Maintenance and Service Guide...

  • Page 101: Screw Listing

    Screw listing This chapter provides specification and reference information for the screws used in the computer. The screws listed in this chapter are available in the Screw Kit, spare part number 580063-001. Maintenance and Service Guide 7–1...

  • Page 102: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Quantity Black Where used: One screw that secures the WLAN module to the system board Where used: 2 screws that secure the WWAN module to the system board 7–2 Length Thread 4.0 mm 2.0 mm Head diameter 4.5 mm Maintenance and Service Guide...
  • Page 103 Screw listing Where used: One screw that secures the wireless button board to the top cover Where used: One screw that secures the power button board to the top cover Where used: One screw that secures the digital media assembly to the base enclosure Maintenance and Service Guide 7–3...
  • Page 104 Where used: 6 screws that secure the display hinge brackets to the display enclosure Where used: 4 screws that secure the display panel to the display enclosure Where used: 2 screws that secure the fan to the system board (HP Mini and Compaq Mini models) 7–4...
  • Page 105 Screw listing Where used: 2 screws that secure the fan to the system board (HP Pavilion models) Maintenance and Service Guide 7–5...

  • Page 106: Phillips Pm2.0×5.0 Screw

    Phillips PM2.0×5.0 screw Color Quantity Black Where used: 2 screws that secure the multi board to the base enclosure 7–6 Length Thread 5.0 mm 2.0 mm Head diameter 4.5 mm Maintenance and Service Guide...

  • Page 107: Phillips Pm2.0×6.0 Captive Screw

    Phillips PM2.0×6.0 captive screw Color Quantity Black Where used: 2 captive screws that secure the accessory compartment cover to the computer (screws are secured to the cover by C-clips) Maintenance and Service Guide Length Thread 6.0 mm 2.0 mm Head diameter 5.0 mm 7–7...
  • Page 108 Screw listing Where used: 5 captive screws that secure the heat sink to the system board (screws are secured to the heat sink by C-clips) (HP Mini and Compaq Mini models) 7–8 Maintenance and Service Guide...
  • Page 109 Screw listing Where used: 5 captive screws that secure the heat sink to the system board (screws are secured to the heat sink by C-clips) (HP Pavilion models) Maintenance and Service Guide 7–9...

  • Page 110: Phillips Pm2.0×7.0 Screw

    Phillips PM2.0×7.0 screw Color Quantity Black Where used: 4 screws that secure the keyboard to the base enclosure Where used: 3 screws that secure the top cover to the base enclosure 7–10 Length Thread 7.0 mm 2.0 mm Head diameter 4.5 mm Maintenance and Service Guide...
  • Page 111 Screw listing Where used: 4 screws that secure the top cover to the base enclosure Where used: 2 screws that secure the speaker assembly to the base enclosure Maintenance and Service Guide 7–1 1...
  • Page 112 Screw listing Where used: 4 screws that secure the display assembly to the base enclosure Where used: One screw that secures the power connector to the base enclosure Where used: 1 screw that secures the system board to the base enclosure 7–12 Maintenance and Service Guide...

  • Page 113: Phillips Pm2.0×12.0 Screw

    Phillips PM2.0×12.0 screw Color Quantity Black Where used: 2 screws that secure the top cover to the base enclosure Maintenance and Service Guide Length Thread 12.0 mm 2.0 mm Head diameter 5.0 mm 7–13...

  • Page 114: Phillips Pm3.0×4.0 Screw

    Phillips PM3.0×4.0 screw Color Quantity Silver Where used: 4 screws that secure the hard drive bracket to the hard drive 7–14 Length Thread 4.0 mm 3.0 mm Head diameter 5.0 mm Maintenance and Service Guide...

  • Page 115: Backup And Recovery

    Backup and recovery in Windows 7 Overview Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

  • Page 116: Creating Recovery Discs

    Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 117: When To Create Restore Points

    To copy only the active window, press To copy the entire screen, press 3. Open a word-processing document, and then select Edit > Paste. 4. Save the document. You can back up your information to an optional external hard drive, a network drive, or discs. ■...

  • Page 118: Performing A Recovery

    Performing a recovery ✎ You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer.

  • Page 119: Backup And Recovery In Windows Xp

    ✎ For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 120: Performing A Recovery

    Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your ■ settings. The screen shot can be a time saver if you have to reset your preferences. To copy the screen and paste it into a word-processing document: a.

  • Page 121: Recovering Your Information

    The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. To recover your operating system and programs, follow these steps: 1.
  • Page 122 Backup and recovery 8–8 Maintenance and Service Guide...

  • Page 123: Connector Pin Assignments

    Audio-out (headphone)/Audio-in (microphone) Maintenance and Service Guide Connector pin assignments Signal Audio out, left channel Audio out, right channel Ground 9–1...

  • Page 124: External Monitor

    External monitor 9–2 Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...

  • Page 125: Hdmi

    HDMI Maintenance and Service Guide Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clock- No connect DDC clock...

  • Page 126: Network)

    RJ-45 (network) Universal Serial Bus 9–4 Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data Data + Ground Maintenance and Service Guide...

  • Page 127: Power Cord Set Requirements

    The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 128: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 129: Recycling

    ✎ Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at This section provides disassembly instructions for the display assembly.
  • Page 130 Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
  • Page 131 Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9.
  • Page 132 Recycling 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15.
  • Page 133 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging Å this component and causing exposure to the mercury. 18.
  • Page 134 Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
  • Page 135 AC adapter, spare part numbers 3–10 antennas disconnecting 4–12 4–13 locations 2–2 audio, product description 1–3 audio-in jack, connector pinout 9–1 audio-out jack, connector pinout 9–1 backing up files 8–2 base enclosure, spare part number 3–4 battery removal 4–7 spare part numbers 3–8 battery bay 2–10 BIOS administrator password 5–3 Bluetooth module, spare part number 3–4...
  • Page 136 display panel cable illustrated 3–9 3–13 4–31 removal 4–35 spare part numbers 3–9 display panel, product description 1–2 display switch 2–1 drive light 2–7 drives, boot order 5–4 DVD±RW and CD-RW SuperMulti Double-Layer Drive precautions 4–2 spare part number 3–10 specifications 6–6 DVD-ROM Drive precautions 4–2...
  • Page 137 location 2–9 modem, product description 1–3 monitor port connector pinout 9–2 location 2–8 multi board spare part numbers 3–16 network cable, removal 4–43 network jack connector pinout 9–4 location 2–8 operating system, product description 1–5 optical drive precautions 4–2 product description 1–3 spare part numbers 3–10 specifications 6–5 6–6...
  • Page 138 Diagnostics menu 5–3 File menu 5–3 navigating and selecting 5–1 restoring factory settings 5–2 Security menu 5–3 System Configuration menu 5–4 using 5–1 SIM, removal 4–8 sleeve spare part number 3–15 solid state drive spare part number 3–15 speakers removal 4–29 spare part number 3–4 specifications Blu-ray ROM with LightScribe DVD±R/RW...

This manual is also suitable for:

Mini 311-1000Mini 311-1025311-1025nr - mini - netbookMini 311c-1000 - pcMini 311c-1100 - pcMini 311-1000 - pc ... Show all

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