HP Compaq Mini CQ10 Maintenance And Service Manual
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HP Compaq Mini CQ10 Maintenance And Service Manual

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HP Mini 110
Compaq Mini CQ10
Maintenance and Service Guide

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Summary of Contents for HP Compaq Mini CQ10

  • Page 1 HP Mini 110 Compaq Mini CQ10 Maintenance and Service Guide...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 5 Identifying the hardware ... 5 Top components ... 6 TouchPad ... 6 Lights ... 7 Keys ... 8 Front components ... 8 Right-side components ... 9 Left-side components ...
  • Page 6 Grounding guidelines ... 36 Component replacement procedures ... 39 Computer feet ... 39 Battery ... 40 SIM ... 42 Service access cover ... 43 Hard drive ... 45 WWAN and GPS modules (select models only) ... 48 WLAN module ... 50 Memory module ...
  • Page 7 7 Backup and recovery ... 84 Recovery discs ... 84 Performing a system recovery ... 85 Recovering using the dedicated recovery partition (select models only) ... 85 Recovering using the recovery discs ... 87 Backing up your information ... 87 Using Windows Backup and Restore ...
  • Page 8 viii...

  • Page 9: Product Description

    Category Description Product name HP Mini 110 Netbook PC Compaq Mini CQ10 Netbook PC Processor Intel® Atom™ N570 1.66-GHz processor (dual core, 1-MB level 2 cache, 667-MHz front-side bus (FSB), 8.5 W) Intel Atom N475 1.83-GHz processor (single core, 512-KB level 2 cache, 667-MHz FSB, 6.5 W)
  • Page 10 Memory One customer-accessible/upgradable memory module slot PC2-1333, 667-MHz, DDR3 NOTE: limitations. Supports the following configurations: ● ● Hard drives Supports the following 7.0-mm (0.28-in) × 6.35-cm (2.5-inch) SATA hard drives: ● ● ● ● Optical drive Supports external USB optical drives only Audio/Visual HD audio Integrated 1.5-W speakers (2)
  • Page 11 Qualcomm 2000 3G module (select models only) ● HP lc 2000 Mobile Broadband Module ● HP lc 2010 Mobile Broadband Module (select models only) 2 WWAN antennas built into display assembly (select models only) GPS by way of Broadcom GPS Mini Card (select models only)
  • Page 12 6-cell Li-ion high-capacity battery (2.55-Ahr, 55-Wh) Security Kensington lock slot Operating Windows 7 Starter system Windows 7 Professional (select countries) Support for HP QuickWeb USB Key Recovery support (for Service, refurbish centers, and repair centers) Linux FreeDOS Serviceability End-user replaceable parts:...

  • Page 13: External Component Identification

    External component identification Identifying the hardware Components included with the computer may vary by country or region and by model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: Select Start >...

  • Page 14: Top Components

    Top components TouchPad Component TouchPad zone TouchPad button* *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the icon representing your device, and select Mouse settings. Chapter 2 External component identification Description Moves the pointer and selects or activates items on the screen.

  • Page 15: Lights

    Lights Component Caps lock light Mute light Wireless light Description ● White: Caps lock is on. ● Off: Caps lock is off. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth®...

  • Page 16: Keys

    Keys Component Windows® logo key Windows applications key Action keys Front components Component Speakers (2) Chapter 2 External component identification Description Displays system information when pressed in combination with the key. Displays information about system hardware components and the system BIOS version number when pressed in combination with the Displays the Windows Start menu.

  • Page 17: Right-Side Components

    Right-side components Component Digital Media Slot Power light Power switch USB ports (2) Description Supports the following optional digital card formats: ● Memory Stick ● Memory Stick Pro ● MultiMediaCard ● Secure Digital (SD) Card ● Secure Digital High Capacity (SDHC) Memory Card ●...

  • Page 18: Left-Side Components

    Component Security cable slot RJ-45 (network) jack and cover Left-side components Component Power connector Battery light External monitor port Vent Drive light Chapter 2 External component identification Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
  • Page 19 Component USB port Audio-out (headphone) jack/Audio-in (microphone) jack Description Connects an optional USB device. Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.

  • Page 20: Display Components

    Display components Component Internal display switch Internal microphone Webcam Webcam light Chapter 2 External component identification Description Initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer.

  • Page 21: Bottom Components

    Bottom components Component Battery locking latch Battery bay Battery release latch Description Locks the battery into the battery bay. Holds the battery. NOTE: The SIM slot is located under the battery. Releases the battery from the battery bay. Bottom components...

  • Page 22: Wireless Antennas

    Wireless antennas Component WLAN antennas (2) (select models only)* WWAN antennas (2) (select models only)* *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.

  • Page 23: Additional Hardware Components

    Additional hardware components Component Power cord* AC adapter Battery* *Batteries and power cords vary in appearance by region and country. Description Connects an AC adapter to an AC outlet. Converts AC power to DC power. Powers the computer when the computer is not plugged into external power.

  • Page 24: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Chapter 3 Illustrated parts catalog...

  • Page 25: Computer Major Components

    Computer major components Computer major components...
  • Page 26 Display assembly, 25.7-cm (10.1-in) (includes display panel cable, 2 WLAN transceivers and cables, 2 WWAN transceivers and cables (select models only), and webcam/microphone module and cable): WSVGA, AntiGlare, LED display assembly in black for use only on Compaq Mini CQ10 LTE computer models...
  • Page 27 Item Description For use in Thailand For use in Turkey For use in the United Kingdom and Singapore For use in the United States For use with computer models with model numbers 3500 through 3599 or 3600 through 3699: For use in Belgium For use in Brazil For use in the Czech Republic For use in Denmark, Finland, and Norway...
  • Page 28 Item Description (3a) Top cover (including TouchPad) (3b) Speakers (include cable) Hard Drive Hardware Kit, includes: (4a) Hard drive bracket (4b) Hard drive screws (4c) Hard drive cover Hard Drive Cable Kit Hard drive (does not include bracket, cover, or screws): 500-GB, 7200-rpm, 7.0-mm 320-GB, 7200-rpm, 7.0-mm 320-GB, 5400-rpm, 7.0-mm...
  • Page 29 3700 through 3799 Equipped with an Intel Atom N455 1.66-GHz processor (single core, 512-KB level 2 cache, 667-MHz FSB, 6.5 W) and WWAN capability, for use with Compaq Mini CQ10 LTE computer models with model numbers 3700 through 3799 Equipped with an Intel Atom N455 1.66-GHz processor (single core, 512-KB level 2 cache,...
  • Page 30 Item Description HP lc 2010 Mobile Broadband Module (HP Mini 110/Compaq Mini CQ10 models only) HP lc 2000 Mobile Broadband Module HP lt 2510 EV-DO/LTE Mobile Broadband Module HP td2500 TD-SCDMA Mobile Broadband Module Qualcomm Gobi 2000 3G module (12)

  • Page 31: Display Components

    Left and right hinge caps (1c) Left and right hinge cap wall Display Hinge Kit (includes right and left hinges) For use with HP Mini 110 and Compaq Mini CQ10 computer models For use with Compaq Mini CQ10 LTE computer models Spare part number...
  • Page 32 For use with HP Mini 110 computer models Webcam module Display panel: 10.1-in, WSVGA, AntiGlare display panel for use with HP Mini 110 and Compaq Mini CQ10 computer models 10.1-in, WSVGA, AntiGlare display panel for use with Compaq Mini CQ10 LTE computer...

  • Page 33: Mass Storage Device

    Mass storage device Description Hard drive (does not include bracket, cover, or screws): 500-GB, 7200-rpm, 7.0-mm 320-GB, 7200-rpm, 7.0-mm 320-GB, 5400-rpm, 7.0-mm 250-GB, 7200-rpm, 7.0-mm 250-GB, 5400-rpm, 7.0-mm 160-GB, 7200-rpm, 7.0-mm Hard Drive Hardware Kit (not illustrated; includes bracket, cover, and screws): Optical drive (not illustrated): External DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe External DVD±RW and CD-RW Super Multi Double-Layer Combo Drive...

  • Page 34: Miscellaneous Parts

    Miscellaneous parts Description AC adapter (40-W, non-smart RC/V 2W) HP wireless optical mouse Black mini-sleeve Power cord: For use in Argentina For use in Australia For use in Brazil For use in Denmark For use in Europe For use in India...

  • Page 35: Sequential Part Number Listing

    Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 605560-005 Atheros AR9285G 802.11b/g/n 1×1 WiFi Adapter 612599-001 HP lc 2000 Mobile Broadband Module 612600-001 HP lc 2010 Mobile Broadband Module (HP Mini 110/Compaq Mini CQ10 models only) 621563-001 1-GB memory module (667-MHz, DDR3): Sequential part number listing...
  • Page 36 622330-001 Fan/heat sink assembly (includes replacement thermal material) 622351-001 RTC battery 624218-001 10.1-in, WSVGA, AntiGlare display panel for use with HP Mini 110 and Compaq Mini CQ10 computer models 624502-001 40-W AC adapter, non-Smart RC/V 2W 628532-001 Hard Drive Cable Kit 630191-001 3-cell Li-ion battery (28-WH 2.55-Ahr)
  • Page 37 Keyboard for use with computer models with model numbers 3500 through 3599 or 3600 through 3699 in Greece (includes cable) 633477-001 Display enclosure for use in black HP-branded models 633478-001 Display enclosure for use in white HP-branded models Sequential part number listing...
  • Page 38 Base enclosure (includes 4 rubber feet and power connector bracket) 633482-001 Display Hinge Kit for use with HP Mini 110 computer models (includes right and left hinges) 633483-001 Display hinge covers (includes left and right hinge covers, caps, and walls)
  • Page 39 642158-001 System board equipped with an Intel Atom N455 1.66-GHz processor (single core, 512-KB level 2 cache, 667-MHz FSB, 6.5 W) and WWAN capability, for use with Compaq Mini CQ10 LTE computer models with model numbers 3700 through 3799 646912-001 10.1-in, WSVGA, AntiGlare display panel for use with Compaq Mini CQ10 LTE computer models...
  • Page 40 Spare part Description number 647569-031 Keyboard for use with computer models with model numbers 3700 through 3799 in the United Kingdom (includes keyboard cable) 647569-041 Keyboard for use with computer models with model numbers 3700 through 3799 in Germany (includes keyboard cable) 647569-051 Keyboard for use with computer models with model numbers 3700 through 3799 in France (includes...
  • Page 41 Hard Drive Hardware Kit for use with 7.0-mm hard drives (includes bracket, cover, and screws) 657464-001 Display/webcam cable for use with Compaq Mini CQ10 LTE computer models 659026-001 System board equipped with an Intel Atom N455 1.66-GHz processor (single core, 512-KB level 2 cache, 667-MHz FSB, 6.5 W), high-definition video, but not WWAN capability, for use with computer models...

  • Page 42: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 43: Cables And Connectors

    Cables and connectors CAUTION: When servicing the device, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the device. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 44: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 45: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 46: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 47: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 33 screws, in 5 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 48: Battery

    Battery Description 6-cell Li-ion high-capacity (55-WH 2.5-Ahr) 3-cell Li-ion (28-WH 2.55-Ahr) Remove the battery: CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery.
  • Page 49 Slide the battery locking latch (3) to the right to lock the battery into the battery bay. Component replacement procedures...

  • Page 50: Sim

    NOTE: This section applies only to models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 51: Service Access Cover

    Service access cover Description Service access cover, black (for use in all countries and regions except Brazil) Service access cover, black (for use only in Brazil) Before removing the service access cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 52 Insert the tabs into the slots (2), and swing the cover (3) down. Press down firmly on the cover until it clicks into place. Chapter 4 Removal and replacement procedures...

  • Page 53: Hard Drive

    Hard drive Description Hard drive only (does not include bracket, cover, or screws): 500-GB, 7200-rpm, 7.0-mm 320-GB, 7200-rpm, 7.0-mm 320-GB, 5400-rpm, 7.0-mm 250-GB, 7200-rpm, 7.0-mm 250-GB, 5400-rpm, 7.0-mm 160-GB, 7200-rpm, 7.0-mm Hard Drive Hardware Kit (includes bracket, cover, and screws) Hard Drive Cable Kit (includes hard drive connector cable) Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 54 Use the tab (5) to remove the hard drive from the computer. If it is necessary to replace the hard drive bracket, connector cable, cover, or screws, follow these steps: Disconnect the hard drive connector cable from the hard drive. Remove the four Phillips 3.0×3.0 screws (1) that secure the hard drive bracket to the drive.
  • Page 55 Remove the hard drive cover (3). Reverse this procedure to reassemble and install the hard drive. Component replacement procedures...

  • Page 56: Wwan And Gps Modules (Select Models Only)

    The WWAN module and the GPS module are very similar. Either can populate the WWAN slot. Description HP lc 2010 Mobile Broadband Module (HP Mini 110/Compaq Mini CQ10 models only) HP lc 2000 Mobile Broadband Module HP lt 2510 EV-DO/LTE Mobile Broadband Module...
  • Page 57 Remove the WWAN or GPS module (3) by pulling the module away from the slot at an angle. NOTE: WWAN and GPS modules are designed with a notch (4) to prevent incorrect insertion of the module into the slot. Reverse this procedure to install the WWAN or GPS module. Component replacement procedures...

  • Page 58: Wlan Module

    WLAN module Description Atheros AR9285G 802.11b/g/n 1×1 WiFi Adapter Broadcom 4313/2070 802.11b/g/n (1×1) WiFi Mini Card Broadcom 4313/2070 802.11b/g/n (1×1) and Bluetooth high-speed Half Mini Card Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (Bluetooth 3.0+high-speed ready) Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter CAUTION: The WLAN module and the WWAN module are not interchangeable.
  • Page 59 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module into the WLAN module slot. Reverse this procedure to install the WLAN module. Component replacement procedures...

  • Page 60: Memory Module

    Memory module Description 1-GB memory module (667-MHz, DDR3) 2-GB memory module (667-MHz, DDR3) Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 61: Rtc Battery

    Grasp the edge of the memory module (2), and then pull it out of the memory module slot. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the memory module. RTC battery Description RTC battery...
  • Page 62 Remove the RTC battery (2) from the computer. NOTE: The RTC battery is attached with double-sided tape. Reverse this procedure to install the RTC battery. When installing the RTC battery, be sure the plus sign (+) faces up. Chapter 4 Removal and replacement procedures...

  • Page 63: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. For use in: For use with computer models with model numbers 3700 through 3799: Belgium Brazil Czech Republic Denmark, Finland, and Norway France French Canada Germany Greece Hungary Israel Italy Japan Latin America...
  • Page 64 Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 65 Lift the rear edge of the keyboard until it rests at an angle. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures...

  • Page 66: Top Cover

    Top cover NOTE: The top cover includes the speakers, TouchPad and TouchPad cable. Description Top cover (includes TouchPad, TouchPad cable, and speaker) Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 67 Remove the interior hinge covers (2). Turn the computer upside down, with the front toward you. Remove the rear rubber feet, and then remove the 2 Phillips 2.5×5.0 screws (1) under the feet. Remove the 4 Phillips 2.0×5.0 screws (2) that secure the top cover to the base enclosure. Turn the computer right-side up, with the front toward you.
  • Page 68 Release the ZIF connector (4) to which the TouchPad button cable is connected, and then disconnect the TouchPad button cable (5) from the system board. Remove the 8 Phillips 2.0×4.0 screws that secure the top cover to the base enclosure. Chapter 4 Removal and replacement procedures...

  • Page 69: Display Assembly

    25.7-cm (10.1-in) display assembly (includes display panel cable, 2 WLAN transceivers and cables, 2 WWAN transceivers and cables (select models only), and webcam/microphone module and cable): ● WSVGA, AntiGlare, LED display assembly in black for use only on Compaq Mini CQ10 LTE computer models ●...
  • Page 70 Disconnect the WWAN antenna cables from the WWAN module (see (select models only) on page Disconnect the WLAN antenna cables from the WLAN module (see Remove the display assembly: Close the computer. Turn the computer upside down, with the front toward you. Release the WLAN antenna cables (1) from the clips (2) built into the base enclosure.
  • Page 71 Release the wireless antenna cables (2) from the clip built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other device components.
  • Page 72 Remove the display assembly hinges: Remove the hinge covers from the hinges. The display hinge covers are available using spare part number 633483-001. Remove the two Phillips 2.0×5.0 screws (1) that secure the black plastic covers to the display assembly, and then lift the covers from the display (2). Remove the two Phillips 2.0×4.0 screws (3) that secure the hinges to the display assembly.
  • Page 73 Remove the display hinges (4). The display hinges are available using the spare part numbers 633482-001 (for use with HP Mini 110 and Compaq Mini CQ10 computer models) and 638232-001 (for use with Compaq Mini CQ10 LTE computer models). If you need to remove the display bezel, loosen the top of the bezel (1), loosen the left and right sides of the bezel (2), loosen the bottom of the bezel (3), and then lift the bezel from the display (4).
  • Page 74 If you need to remove the webcam module, unplug the cable from the webcam module (1), remove the silver Phillips 2.0x3.0 screw (2), and then lift the module from the display (3). The webcam module is available using spare part number 631703-001. Chapter 4 Removal and replacement procedures...
  • Page 75 (2) on the back of the display panel. The display/webcam cable is available using spare part numbers 633490-001 (for use with HP Mini 110 and Compaq Mini CQ10 computer models) and 657464-001 (for use with Compaq Mini CQ10 LTE computer models).
  • Page 76 LTE WWAN modules. If you need to replace the display enclosure, use the following spare part numbers: ● 633492-001 for black Compaq-branded models ● 633477-001 for black HP-branded models ● 633478-001 for white HP-branded models ● 633479-001 for red HP-branded models ●...

  • Page 77: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
  • Page 78 Remove the fan/heat sink assembly (4). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach it from the system board. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed: Thermal paste is...

  • Page 79: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description For use with models equipped with high-definition video: Equipped with an Intel Atom N475 1.83-GHz processor (single core, 512-KB level 2 cache, 667- MHz FSB, 6.5 W) and WWAN capability, for use with computer models with model numbers 3700 through 3799 Equipped with an Intel Atom N475 1.83-GHz processor (single core, 512-KB level 2 cache, 667- MHz FSB, 6.5 W) but not WWAN capability, for use with computer models with model numbers...
  • Page 80 3700 through 3799 Equipped with an Intel Atom N455 1.66-GHz processor (single core, 512-KB level 2 cache, 667- MHz FSB, 6.5 W) and WWAN capability, for use with Compaq Mini CQ10 LTE computer models with model numbers 3700 through 3799 Equipped with an Intel Atom N455 1.66-GHz processor (single core, 512-KB level 2 cache, 667-...
  • Page 81 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● SIM (see SIM on page ● WWAN module (see WWAN and GPS modules (select models only) on page ●...
  • Page 82 Remove the system board (3) by sliding it up and away from the base enclosure. Reverse the procedure to install the system board. Chapter 4 Removal and replacement procedures...

  • Page 83: Power Connector Cable

    Power connector cable Description Power connector cable Power connector bracket Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 84 ▲ Remove the power connector cable by grasping the connector and removing it from the base enclosure. Reverse this procedure to install the power connector cable. Chapter 4 Removal and replacement procedures...

  • Page 85: Setup Utility

    Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 86: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or ●...

  • Page 87: Exiting Setup Utility

    Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press arrow keys to select Exit > Exit Saving Changes, and then press enter. ●...

  • Page 88: Diagnostics Menu

    Delay (sec.)―Set the delay for the functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● HP QuickWeb―Enable/disable the HP QuickWeb menu in Setup Utility. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter.

  • Page 89: Specifications

    Specifications Device specifications Dimensions Depth Width Height Weight 25.7-cm (10.1-in) LCD, equipped with a 3-cell battery, hard drive, 1-GB memory, WLAN module, and 2 wireless antennas 25.7-cm (10.1-in). LCD, equipped with a 6-cell battery, hard drive, 1-GB memory, WLAN module, and 2 wireless antennas Input power Operating voltage...

  • Page 90: Cm (10.1-In) Wsvga Antiglare Display Specifications

    25.7-cm (10.1-in) WSVGA AntiGlare display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption (varies by display) Viewing angle Chapter 6 Specifications Metric U.S. 23.5 cm 9.3 in 14.3 cm 5.6 in 25.7 cm...

  • Page 91: Hard Drive Specifications

    Hard drive specifications Dimensions Height Length Width Weight Interface type I/O data transfer rate (maximum) Security Seek times (typical read, including setting) Single track Average (read/write) Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 92: Backup And Recovery

    (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

  • Page 93: Performing A System Recovery

    Note the following when performing a system recovery: ● You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer. ●...
  • Page 94 Turn on or restart the computer, and then press Menu” message is displayed at the bottom of the screen. Then, press (HP Recovery)” message is displayed on the screen. Click System Recovery in the Recovery Manager window. Follow the on-screen instructions.

  • Page 95: Recovering Using The Recovery Discs

    Recovering using the recovery discs If possible, back up all personal files. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. Follow the on-screen instructions. Backing up your information You should back up your computer files on a regular schedule to maintain a current backup.
  • Page 96 NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Chapter 7 Backup and recovery...

  • Page 97: Using System Restore Points

    Using system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

  • Page 98: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 99: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzlerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 100: Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org.
  • Page 101 Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 102 Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 103 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 104 Remove the backlight frame from the display panel. WARNING! backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel.
  • Page 105 Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel. Recycle the LCD panel and backlight. Display...

  • Page 106: Index

    Index AC adapter identifying 15 spare part number 26, 28 action keys 8 administrator password 79 Antenna Kit spare part number 24, 28, 31 spare part numbers 68 antennas 14 applications key, Windows 8 audio, product description 2 audio-in (microphone) jack 11 audio-out (headphone) jack 11 backing up customized window, toolbar,...
  • Page 107 electrostatic discharge 36 esc key, identifying 8 Ethernet, product description 2 exiting Setup Utility 79 external media cards, product description 3 external monitor port, identifying f11 86 fan/heat sink assembly removal 69 spare part numbers 21, 28, feet locations 39 spare part number 39 fn key 8 full system recovery 84...
  • Page 108 processor, product description 1 product description audio 2 chipset 1 display 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 internal media cards 3 keyboard 4 memory module 2 modem 2 operating system 4 optical drive 2 pointing device 4 ports 4 power requirements 4...

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