Table of Contents
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Table of Contents
Related Manuals for Motorola SURFboard SB6182
Summary of Contents for Motorola SURFboard SB6182
- Page 1 User Guide Motorola SURFboard ® SB6182 DOCSIS 3.0 Cable Modem ®...
- Page 2 Motorola Mobility, LLC. Motorola Mobility reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola Mobility to provide notification of such revision or change. Motorola Mobility provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
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Page 3: Safety And Regulatory Information
• Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the device or use forced air to remove dust. SB6182 DOCSIS 3.0 Cable Modem • User Guide 587919-001-a... - Page 4 (2) This device must accept any interference received, including interference that may cause undesired operation. FCC CAUTION: Any changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment.
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Page 5: Table Of Contents
Starting the Modem Configuration Manager ......................9 Restoring the Modem Settings ..........................10 Getting Help ................................11 Troubleshooting ..............................12 Solutions ................................12 Front Panel LED Icons and Error Conditions ......................13 Warranty Information ............................14 SB6182 DOCSIS 3.0 Cable Modem • User Guide 587919-001-a... -
Page 6: Getting Started
Internet and other online services. You can use the high-speed cable modem to directly connect your computer in your home or business to the Internet through an Ethernet connection. This guide provides a product overview and instructions for installing and configuring the SB6182. In the Box Before installing the modem, check that the following items are included in the box with the modem. -
Page 7: Product Overview
Note: To increase the bandwidth available for receiving and transmitting data, your service provider may also implement bonded channels for RECEIVE and SEND channel connections. The LINK icon turns blue when a high-speed Gigabit Ethernet (GigE) connection is made. SB6182 DOCSIS 3.0 Cable Modem • User Guide 587919-001-a... -
Page 8: Rear Panel
+12VDC Power connector Modem Label The SB6182 modem label is located on the bottom of the modem. It contains specific modem ID information that may be needed when contacting your service provider. To receive Internet access, you may have to provide the MAC address (HFC MAC ID) and serial number located on the modem label to your Internet service provider. -
Page 9: Installing The Modem
6. Connect the other end of the Ethernet cable to the Ethernet port on your computer. The modem may automatically activate when you power ON your computer. If not, contact your service provider for assistance. SB6182 DOCSIS 3.0 Cable Modem • User Guide 587919-001-a... -
Page 10: Testing The Modem Connections
3. Open a web browser on your computer, such as Internet Explorer, Firefox, Google Chrome, or Safari. 4. Type a valid URL (www.motorola.com) in the address bar and click or press Enter. If the web page did not open, see... -
Page 11: Connecting To The Internet
9. Select Internet Protocol Version4 (TCP/IPv4) and then click Properties. 10. Select Obtain an IP address automatically and Obtain DNS server address automatically. 11. Click Advanced. Use the following table to verify the Advanced TCP/IP Settings. SB6182 DOCSIS 3.0 Cable Modem • User Guide 587919-001-a... -
Page 12: Configuring Tcp/Ip For Windows Xp
4. Type ipconfig/renew and press Enter. A new IP address for your computer will display. 5. Type exit and press Enter to return to Windows. If you still cannot access the Internet, contact your Internet Service Provider. SB6182 DOCSIS 3.0 Cable Modem • User Guide 587919-001-a... -
Page 13: Renewing The Ip Address In Windows Xp
1. Open a command prompt window: Click Start, All Programs, Accessories, Command Prompt. - or - Click Start, Run, type cmd, and then click OK. 2. Type ipconfig and press Enter to display the IP configuration. SB6182 DOCSIS 3.0 Cable Modem • User Guide 587919-001-a... -
Page 14: Monitoring The Modem
Monitoring the Modem Use the SB6182 Modem Configuration Manager to view the various configuration settings and operational status of the modem. Starting the Modem Configuration Manager 1. Open any web browser on a computer connected to the modem. 2. In the Address bar, type http://192.168.100.1 for the Modem Configuration Manager IP address, and then press Enter. -
Page 15: Restoring The Modem Settings
Restoring the Modem Settings If necessary, you can reset the SB6182 modem configuration to its original factory settings. WARNING: This will delete all of your current modem configuration settings. 1. Click Configuration from the side menu bar. 2. Click Restore Factory Defaults. -
Page 16: Getting Help
Getting Help To retrieve help information for any status information page, click Help from the side menu bar. SB6182 DOCSIS 3.0 Cable Modem • User Guide 587919-001-a... -
Page 17: Troubleshooting
If the solutions listed in this section do not solve your problem, contact your service provider for assistance. You may have to reset the SB6182 modem configuration to its original factory settings if the modem is not functioning properly. Your service provider may ask for the status of the LEDs as described in... -
Page 18: Front Panel Led Icons And Error Conditions
Front Panel LED Icons and Error Conditions The SB6182 front panel LED icons provide status information for the following error conditions: Table 2 – Front Panel LED Icons and Error Conditions LED ICON STATUS IF, DURING STARTUP: IF, DURING NORMAL... -
Page 19: Warranty Information
Product for its installation and use. While every reasonable effort has been made to insure that you will receive a Product that you can use and enjoy, Motorola does not warrant that the functions of the Product will meet your requirements or that the operation of the Product will be uninterrupted or error-free. - Page 20 Product, whether made or suffered by you or another person and whether based in contract or tort. IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT...
- Page 21 Motorola Mobility, LLC 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com 587919-001-a 08/2012...