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M
Installation Manual
®
Motorola SURFboard
®
SB6180 DOCSIS
3.0 Cable Modem

Summary of Contents

  • Page 1

    Installation Manual ® Motorola SURFboard ® SB6180 DOCSIS 3.0 Cable Modem...

  • Page 2

    MOTOROLA and the Stylized M Logo are registered in the US Patent &Trademark Office. SURFboard is a registered trademark of Motorola, Inc. All other product or service names are the property of their respective owners. No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher.

  • Page 3

    • Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide 570878-001-b...

  • Page 4

    Motorola Inc, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that the SURFboard® SB6180 DOCSIS® 3.0 Cable Modem complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device. INDUSTRY CANADA (IC) STATEMENT This Class B digital apparatus complies with Canadian ICES-003.

  • Page 5: Table Of Contents

    Verifying Your IP Address in Windows 7 and Vista ... 6 Verifying Your IP Address in Windows XP ... 6 Troubleshooting ... 6 Wall Mounting the Modem ... 7 Wall Mounting Template ... 8 Product Specifications ... 9 SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide 570878-001-b...

  • Page 6: Getting Started, Inside The Box, Minimum System Requirements, Contact Information

    Getting Started Congratulations on your purchase of a Motorola SURFboard your new modem, please take a moment to ensure that you have all of the items listed Inside the Box. If you are missing items, please contact Motorola Broadband Technical support at 1-877-466-8646.

  • Page 7: Front And Rear Panel Overview

    Ethernet A green LED indicates a data connection is made Cable Coaxial cable connector Power +12VDC Power connector SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide 570878-001-b Then the device is… • Properly connected and ready for use •...

  • Page 8: Connecting The Modem

    1. Verify that the coaxial cable is connected to a cable outlet or splitter. 2. Connect the other end of the coaxial cable to the cable connector on the modem. Hand-tighten the connectors to avoid damaging them.

  • Page 9: Configuring Tcp/ip For Windows 7, Configuring Tcp/ip In Windows Vista

    8. Verify that the Obtain an IP address automatically and Obtain DNS server address automatically options are selected. 9. Click Advanced. Use the table below to verify the Advanced TCP/IP Settings. SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide 570878-001-b Verifying the IP Address in Windows...

  • Page 10: Configuring Tcp/ip In Windows Xp, Renewing Your Ip Address

    4. Type ipconfig /renew and press ENTER. If a valid IP address is displayed as shown, Internet access should be available. 5. Type exit and press ENTER to return to Windows. If problems persist, contact your Internet Service Provider. SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide 570878-001-b WINS Tab •...

  • Page 11: Verifying Your Ip Address In Windows 7 And Vista

    Cannot send or receive data • • SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide 570878-001-b Check the ends of the plug connected to the modem, and the electrical outlet. Verify that the electrical outlet is working (is the outlet controlled by a light switch) Check the coaxial cable connected to the modem and the wall outlet.

  • Page 12: Wall Mounting The Modem

    8. Reconnect the coaxial, Ethernet, power cables. 9. Plug the power cord into an electrical outlet. 10. Arrange the cables to prevent any safety hazards. SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide 570878-001-b Template. Note: You can mount the modem horizontally or 2.6 mm (0.10”) maximum...

  • Page 13: Wall Mounting Template

    Wall Mounting Template 68.1 mm (2.68”) (For vertical mounting only) SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide 570878-001-b...

  • Page 14: Product Specifications

    Annex B, modified for Japan Frequencies Security DOCSIS 3.0 Security (BPI+, EAE, AES, and SSD) Network Management SNMP v2 & v3 Provisioning Supports IP addressing using IPv4 and/or IPv6 (dual stack) SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide 570878-001-b...

  • Page 15

    (older versions of Windows, although not specifically supported, will work with this cable modem) Macintosh: Power PC or later; OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or wireless access point SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide 570878-001-b ® with Ethernet...

  • Page 16

    The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its 3rd party licensors retain the ownership of the Software.

  • Page 17

    Motorola and its 3 licensors. Motorola retains all rights not expressly licensed under this License. The Software,...

  • Page 18

    Some states do not allow for the exclusion of implied warranties, so the above exclusion may not apply to you. What additional provisions should I be aware of? Because it is impossible for Motorola to know the purposes for which you acquired this Product or the uses to which you will put this Product, you assume full responsibility for the selection of the Product for its installation and use.

  • Page 19

    Product, whether made or suffered by you or another person and whether based in contract or tort. IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR...

  • Page 20

    Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com 570878-001-b 03/10...

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