Drive Problems; Optical Drive Problems - Dell VOSTRO 1500 PP22L Owner's Manual

To begin a live session with a Dell associate:
1 Click the Dell Support Center icon
2 Click Assistance From Dell→ Technical Support→ DellConnect→
Phone and follow the instructions.

Drive Problems

CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
N S U R E T H A T I C R O S O F T
E M
Windows XP:
• Click Start and click My Computer.
®
Windows Vista :
• Click the Windows Vista Start button
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
E S T T H E D R I V E
T —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that
the original media is defective.
• Insert a bootable floppy disk and restart the computer.
L E A N T H E D R I V E O R D I S K
C
N S U R E T H A T T H E
E
H E C K T H E C A B L E C O N N E C T I O N S
C
H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S
C
and Hardware Problems" on page 149.
U N T H E E L L I A G N O S T I C S
R D D

Optical drive problems

NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
I N D O W S R E C O G N I Z E S T H E D R I V E
W
See "Cleaning Your Computer" on page 218.
—
O R M E D I A I S S N A P P E D O N T O T H E S P I N D L E
C D DVD
See "Dell Diagnostics" on page 113.
—
on your computer's desktop.
and click Computer.
See "Troubleshooting Software
—
Troubleshooting
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121