Dell™ Technical Update Service; Dell Diagnostics; When To Use The Dell Diagnostics - Dell LATITUDE D630 PP24L User Manual

Light Pattern Problem Description
A possible graphics
card/video failure has
occurred.
A possible LCD failure
has occurred.
A possible keyboard
failure has occurred.
A possible modem
failure has occurred.
Dell™ Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of software and hardware
updates for your computer. The service is free and can be customized for content, format, and how
frequently you receive notifications.
To enroll for the Dell Technical Update service, go to http://support.dell.com/technicalupdate.

Dell Diagnostics

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 163) as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Lockups and Software
Problems" on page 95 and run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
Suggested Resolution
• Reseat any installed graphics cards.
• If available, install a working graphics
card into your computer.
• If the problem persists, contact Dell
Support.
• Reseat the LCD cable (see your
computer's Service Manual).
• If the problem persists, contact Dell
Support.
• Reseat the keyboard (see "Keyboard"
on page 126).
• If available, connect an external
keyboard.
• If the problem persists, contact Dell
Support.
• If available, install a working modem
into your computer.
• If the problem persists, contact
contact Dell Support.
.
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Troubleshooting