Troubleshooting; Dell Technical Update Service; When To Use The Dell Diagnostics; Starting The Dell Diagnostics From Your Hard Drive - Dell XPS M1710  Owner's Manual

Dell xps m1710 notebook pc owner's manual
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  Troubleshooting
Dell™ XPS™ M1710 Owner's Manual
  Dell Technical Update Service
  Dell Diagnostics
  Dell Support Utility
  Drive Problems
  E-Mail, Modem, and Internet Problems
  Error Messages
  IEEE 1394 Device Problems
  Keyboard Problems
  Lockups and Software Problems
  Memory Problems
  Network Problems
  ExpressCard Problems
  Power Problems
  Printer Problems
  Scanner Problems
  Sound and Speaker Problems
  Touch Pad or Mouse Problems
  Video and Display Problems
  Drivers
  Resolving Software and Hardware Incompatibilities
  Restoring Your Operating System
 Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be
customized for content, format, and how frequently you receive notifications.
To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.
 Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
 

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
technical assistance.
NOTICE:
The Dell Diagnostics works only on Dell™ computers. 
NOTE:
The Drivers and Utilities CD is optional and may not ship with your computer.
Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD).
 

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE:
If your computer cannot display a screen image, contact Dell (see
instructions in your Product Information Guide.
 
1. Shut down the computer.
 
2. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
 
3. Connect the computer to an electrical outlet.
 
4. Diagnostics can be invoked one of two ways:
Lockups and Software Problems
and run the Dell Diagnostics before you contact Dell for
Contacting
Dell). Before working inside your computer, read the safety

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