Contact Us - Chauvet Led Shadow User Manual

To return a product or request support:
R
ETURNS
·
In the U.S., contact CHAUVET® World Headquarters (see below).
·
In the UK or Ireland, contact CHAUVET® Europe Ltd. (see below).
·
In Mexico, contact CHAUVET® Mexico (see below).
·
In any other country, DO NOT contact CHAUVET®. Contact the distributor of record. See
www.chauvetlighting.com
If you live outside the U.S., United Kingdom, Ireland, or Mexico, contact your distributor
of record and follow their instructions on how to return CHAUVET® products to them.
Visit our website for contact details.
Call the corresponding CHAUVET® Technical Support office and request a Return
U.S., UK, Ireland,
Merchandise Authorization (RMA) number before shipping the product. Be prepared to
and Mexico
provide the model number, serial number, and a brief description of the reason for the return.
You must send the merchandise prepaid, in its original box, and with its original packing and
accessories. CHAUVET® will not issue call tags.
Clearly label the package with the RMA number. CHAUVET® will refuse any product returned
without an RMA number.
Write the RMA number on a properly affixed label. DO NOT write the RMA number
directly on the box.
Before sending the product, clearly write the following information on a piece of paper and
place it inside the box:
Your name
RMA number
Be sure to pack the product properly. FedEx packing or double-boxing are recommended.
CHAUVET® reserves the right to use its own discretion to repair or replace returned
product(s). CHAUVET® is not responsible for shipping damage of returned items.
WORLD HEADQUARTERS - CHAUVET®
C
ONTACT
General Information
U
S
UNITED KINGDOM AND IRELAND - CHAUVET® Europe Ltd.
General Information
Estate
MEXICO - CHAUVET® Mexico
General Information
Outside the U.S., United Kingdom, Ireland, or Mexico, contact the dealer of record and follow
their instructions to request support or to return a product. Visit the CHAUVET® website for
contact information.
LED Shadow User Manual Rev. 5
for a list of distributors.
Your address
A brief description of the problem
th
Address: 5200 NW 108 Avenue
Sunrise, FL 33351
Voice: (954) 577-4455
Fax: (954) 929-5560
Toll free: (800) 762-1084
Address: Unit 1C
Brookhill Road Industrial
Pinxton, Nottingham, UK
NG16 6NT
Voice: +44 (0)1773 511115
Fax: +44 (0)1773 511110
Address: Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: +52 (728) 285-5000
Your phone number
Technical Support
Voice: (954) 577-4455 (Press 4)
Fax: (954) 756-8015
Email: tech@chauvetlighting.com
World Wide Web
www.chauvetlighting.com
Technical Support
Email: uktech@chauvetlighting.com
World Wide Web
www.chauvetlighting.co.uk
Technical Support
Email: servicio@chauvet.com.mx
World Wide Web
Appendix
www.chauvet.com.mx
16