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User Guide
Set whether the network uses the IPv6 protocol.
Use Proxy
Set this switch to ON if you want to connect to a proxy server. When you select this setting, additional settings
appear. To find out what settings to use, see the information provided for the proxy server.
Inter-Access Point Handover
If the network spans multiple access points, set whether your device should remain connected when you move from
one access point to another.
Add a VPN profile
You need a Wi-Fi or VPN connection before you can add a new VPN profile.
A VPN profile contains the information that you need to log in to your organization's network over a VPN or Wi-Fi
connection. You might have one or more VPN profiles on your BlackBerry device, depending on the options that your
administrator sets for you.
If you use a work account that is supported by BlackBerry Enterprise Service 10, some VPN profiles might be automatically
added and you don't have to manually add a VPN profile. If you don't see an option to add a VPN profile, then your
administrator has turned off this type of connection.
1.
On the home screen, swipe down from the top of the screen.
2.
Tap
Settings > Networks and Connections > VPN >
3.
Complete the fields. If you don't have the required information, contact your administrator.
4.
Tap Save.
Troubleshooting: Wi-Fi
Troubleshooting wizard: I can't connect to a Wi-Fi network
The troubleshooting wizard guides you through a series of questions and tasks that are intended to help you solve your Wi-
Fi connection issue.
Start the troubleshooting wizard
http://docs.blackberry.com/troubleshootingwizard/en
Note: This troubleshooting wizard is available in English only.
I can't connect to a Wi-Fi network
Start by checking for these basic issues:
•
Check that you turned on the connection to the Wi-Fi network. On the home screen, swipe down from the top of the
screen. Verify that the Wi-Fi icon appears blue.
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.
Settings
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