HP EliteBook Revolve 810 G2 Maintenance And Service Manual
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HP EliteBook Revolve 810 G2 Maintenance And Service Manual

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Summary of Contents for HP EliteBook Revolve 810 G2

  • Page 1 HP EliteBook Revolve 810 G2 Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts,"...
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................4 Display ........................... 5 Right side ..........................6 Left side ..........................7 TouchPad ..........................7 Lights ............................8 Keys ............................9 Bottom ..........................11 Rear ............................. 12 3 Illustrated parts catalog ....................
  • Page 8 Using HP Software Setup ................65 Windows 7 ........................... 66 Creating recovery media and backups ..............66 Guidelines ....................66 Creating recovery media with HP Recovery Disc Creator (select models only) ....................... 66 Creating recovery media ............67 Backing up your information ..............67 Performing a system recovery ...................
  • Page 9 Determining the BIOS version ..............74 Downloading a BIOS update ..............74 Using Advanced System Diagnostics ..................75 9 Windows 7 - Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) ..76 Starting Setup Utility (BIOS) ..................... 76 Updating the BIOS ......................... 76 Determining the BIOS version ...................

  • Page 11: Product Description

    Product description Category Description Product Name HP EliteBook Revolve 810 G2 Processors Intel® Dual Core® i7-4600U 2.1-GHz processor (turbo up to 3.3-GHz), 1600-MHz ● FSB, 4-MB L3 cache, 15 W Intel Dual Core i5-4200U 1.6-GHz processor (turbo up to 2.6-GHz), 1600-MHz FSB, 3- ●...
  • Page 12 HP hs3110 HSPA+ Mobile Broadband ● HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module (for use in the United States) ● HP lt4112 LTE/HSPA+ Mobile Broadband Module (for use in Europe and Asia Pacific) ● WWAN secured by micro-SIM Support for no WWAN option...
  • Page 13 Multitouch gestures enabled Power requirements Support for 65-W HP Smart AC adapter (RC, V, EM, 3-wire) and 45-W HP Smart AC adapter (RC, V, non-PFC, 3-wire) Power cord is configurable; either 3.2 feet or 6 feet (1.0 or 1.8 meter)

  • Page 14: External Component Identification

    External component identification Chapter 2 External component identification...

  • Page 15: Display

    CAUTION: To prevent damage to the display hinges, when in notebook configuration, do not rotate the display counterclockwise, and do not force the rotating action. To change your notebook to a tablet Rotate the display clockwise 180 degrees until the display faces backwards. Lower the display over the keyboard.

  • Page 16: Right Side

    To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

  • Page 17: Left Side

    Component Description Audio-out (headphone) jack/Audio- Connects optional powered stereo speakers, in (microphone) jack headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.

  • Page 18: Lights

    Component Description TouchPad on/off button Turns the TouchPad on or off. TouchPad zone Moves the pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Lights NOTE: Your computer may look slightly different from the illustration in this section.

  • Page 19: Keys

    Component Description Microphone mute light Amber: microphone sound is off. ● Off: Microphone is on. ● Wireless light On: An integrated wireless device, such as ● a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.. NOTE: On some models, the wireless light is amber when all wireless devices are off.
  • Page 20 Component Description Embedded numeric keypad When the keypad is turned on, it can be used like an external numeric keypad. Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key. Windows application key Displays options for a selected object.

  • Page 21: Bottom

    Bottom NOTE: Your computer may look slightly different from the illustration in this section. Component Description Service door Gives access to the hard drive, the wireless LAN module slot, the WWAN module slot (select models only), and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a...

  • Page 22: Rear

    Rear NOTE: Your computer may look slightly different from the illustration in this section. Component Description RJ-45 (network) jack Connects a network cable. Green (left): The network is connected. ● Amber (right): Activity is occurring on the ● network. USB 3.0 ports (1) Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.Connects an optional USB...

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Bottom on page 11 for battery removal instructions.

  • Page 24: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 25 Item Component Spare part number Display assembly, 11.6-in, AntiGlare (1366×768), HD, UWVA (includes display 753720-001 hinge, microphones, webcamera, and Windows button) (2a) Hinge cover (includes hinge cap (2b), WWAN antenna cables and transceivers, 753714-001 and WWAN antenna cable shield) Keyboard with backlight (includes backlight cable and keyboard cable): For use in Belgium 716747-A41 For use in Brazil...
  • Page 26 Item Component Spare part number For use in Taiwan 716747-AB1 For use in Thailand 716747-281 For use in Turkey 716747-141 For use in the United Kingdom and Singapore 716747-031 For use in the United States 716747-001 Base enclosure 753721-001 System board (includes processor and replacement thermal material): Equipped with an Intel Dual Core iIntel Dual Core i7-4600U 2.1-GHz processor (turbo 753726-001 up to 3.3-GHz), 1600-MHz FSB, 4- MB L3 cache, 15 W and the Standard operating...

  • Page 27: Miscellaneous Parts

    180-GB 753730-001 (14) WWAN module: HP lt4112 LTE/HSPA+ Mobile Broadband Module (Europe and Asia Pacific) 704030-001 HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module (for use in the United States 740011-001 and Canada) HP hs3110 HSPA+ Mobile Broadband 753650-001 (15) WLAN module: Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n (2x2) WiFi...

  • Page 28: Sequential Part Number Listing

    Component Spare part number For use in Brazil 490371-202 For use in Denmark 490371-081 For use in Europe 490371-021 For use in Israel 490371-BB1 For use in Italy 490371-061 For use in Japan 490371-291 For use in North America 490371-001 For use in the People's Republic China 490371-AA1 For use in South Korea...
  • Page 29 698943-001 6-cell, 44-Wh, 1.98-Ah, Li-ion battery (includes rubber feet and speaker grilles) 704030-001 WWAN HP lt4112 LTE/HSPA+ Mobile Broadband Module (Europe and Asia Pacific) 710663-001 WLAN Intel Dual Band Wireless-AC 7260 802.11 ac (2x2) WiFi + BT 4.0 combo 716742-001...
  • Page 30 717380-001 WLAN Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n (2x2) WiFi 740011-001 WWAN HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module (for use in the United States and Canada) 747833-001 WLAN Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n (2x2) WiFi + BT 4.0 combo (for use...
  • Page 31 Spare part number Description 753720-001 11.6-in, AntiGlare (1366×768), HD, UWVA display assembly (includes display hinge, microphones, webcamera, and Windows button) 753721-001 Base enclosure (includes battery release latch, NFC board antenna cable, power connector cover, and RJ-45 jack cover) 753723-001 System board equipped with anIntel Dual Core i3-4010U 1.7-GHz processor, 1600-MHz front-side bus (FSB), 3 MB L3 cache, 15 W and the standard operating system (includes processor and replacement thermal material) 753723-501...

  • Page 32: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 33: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 34: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 35: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 36: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 37: Removal And Replacement Procedures For Customer Self-Repair Parts

    Removal and replacement procedures for Customer Self- Repair parts NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location. Component replacement procedures NOTE: Please read and follow the procedures described here to access and replace Customer Self-...

  • Page 38: Battery

    Battery Description Spare part number 6 cell, 44-Wh, 1.98-Ah, Li-ion battery 698943-001 Before disassembling the computer, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 39 Pivot the battery downwards (2) until it is seated. The battery release latch automatically locks the battery into place. Component replacement procedures...

  • Page 40: Service Door

    Service door Description Spare part number Service door (includes 4 captive retention screws and 2 rubber feet) 753713-001 Before removing the service door, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 41 Lift the front edge of the service door (2) until the cover detaches from the computer, and then remove the service door (3) from the computer. Reverse this procedure to install the service door. Component replacement procedures...

  • Page 42: Wwan Module

    WWAN module Description Spare part number HP lt4112 LTE/HSPA+ Mobile Broadband Module (Europe and Asia Pacific) 704030-001 HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module (for use in the United States and 740011-001 Canada) HP hs3110 HSPA+ Mobile Broadband 753650-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 43 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WWAN antenna cables are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.

  • Page 44: Wlan Module

    WLAN module Description Spare part number Intel Dual Band Wireless-AC 7260 802.11 ac (2x2) WiFi + BT 4.0 combo 710663-001 Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n (2x2) WiFi + BT 4.0 combo 717379-001 Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n (2x2) WiFi 717380-001 Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n (2x2) WiFi + BT 4.0 combo (for use in 747833-001...

  • Page 45: Solid-State Drive

    Remove the WLAN module (3) by pulling the module away from the connection at an angle. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
  • Page 46 Description Spare part number 128-GB 753728-001 180-GB 753730-001 Before removing the solid-state drive, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 47: Memory Module

    Remove the solid-state drive (2) by pulling the drive away from the slot at an angle. Reverse this procedure to install the solid-state drive. Memory module Description Spare part number 4 GB memory module (PC3, 12800, 1600-MHz) 691740-001 8 GB memory module PC3L 12800 1600Mhz Shared 693374-001 Before removing a memory module, follow these steps: Turn off the computer.
  • Page 48 Remove the battery (see Battery on page 28). Remove the service door (see Service door on page 30). Remove the memory module: NOTE: Note the location of the memory module. If you are replacing it, install the new memory module in the same slot. Spread the two retaining tabs (1) on each side of the memory module slot to release the memory module.

  • Page 49: Removal And Replacement Procedures For Authorized Service Provider Parts

    Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.

  • Page 50: Nfc Board

    NFC board Description Spare part number NFC board (includes NFC board cable) 753717-001 Before removing the NFC board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 51: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a backlight cable, keyboard, and keyboard cable. For use in country/region Spare part number For use in country/region Spare part number For use in Belgium 716747-A41 For use in Norway 716747-091 For use in Brazil 716747-201 For use in Northwest Africa 716747-FP1...
  • Page 52 Remove the keyboard: Loosen the 2 captive screws that secure the keyboard to the computer. Rest and secure the computer on its left side. Partially open the computer. Insert a screw driver or similar thin tool into the keyboard release hole near the fan, and then press on the back of the keyboard until the keyboard disengages from the computer.
  • Page 53 Open the computer. Lift the rear edge of the keyboard, and then swing the keyboard up and forward until it rests upside down on the palm rest. Release the ZIF connector (1) to which the backlight cable is attached, and then disconnect the backlight cable (2) from the system board.
  • Page 54 Remove the keyboard (5). Reverse this procedure to install the keyboard. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 55: Top Cover

    Top cover Description Spare part number Top cover with TouchPad (includes battery release latch, NFC board antenna cable, power 753715-001 connector cover, and RJ-45 jack cover) Before removing the Top cover, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 56 Release the tape (2) and (3) that secures the WWAN antenna cables and the WLAN antenna cables. Remove the five Torx T8M2.0×5.65 screws (1) and the Torx T8M2.0×2.5 screw (2) that secure the Top cover to the computer. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 57 Remove the Top cover. Reverse this procedure to install the Top cover. Component replacement procedures...

  • Page 58: Speakers

    Speakers Description Spare part number Front speakers (includes left and right speakers, cables, and 4 rubber isolators) 753719-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 59 Remove the speakers (4). Reverse this procedure to install the speakers. Component replacement procedures...

  • Page 60: Power Button Board

    Power Button board Description Spare part number Power Button board (includes cable) 753718-001 Before removing the button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 61: Rtc Battery

    Detach the button board (1) from the top cover. (The button board cable is attached to the the top cover with double-sided tape.) Remove the Phillips M2.0×3.0 screw (2) that secures the button board to the top cover. Remove the button board (3). Reverse this procedure to install the button board.
  • Page 62 Detach the RTC battery (2) from the top cover. (The RTC battery is attached to the system board with double-sided tape.) Remove the RTC battery. Reverse this procedure to install the RTC battery. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 63: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) 753716-001 Before removing the fan/heat sink assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 64 NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the processor each time the fan/heat sink assembly is removed. Replacement thermal material is included with the fan/heat sink assembly and system board spare part kits. Thermal paste is used on the processor (1) and the section of the fan/heat sink assembly (2) that services it.

  • Page 65: System Board

    System board Description Spare part number Equipped with an Intel Dual Core iIntel Dual Core i7-4600U 2.1-GHz processor (turbo up to 3.3- 753726-001 GHz), 1600-MHz FSB, 4- MB L3 cache, 15 W, and the Standard operating system Equipped with an Intel Dual Core i7-3687U 2.10-GHz (turbo up to 3.30-GHz), 1600-MHz FSB, 753726-501 4.00-MB L3 cache, 17 W, and the Windows 8.1 Standard operating system Equipped with an Intel Dual Core Intel Dual Core i7-4600U 2.1-GHz processor (turbo up to 3.3-...
  • Page 66 Top cover (see Top cover on page Right speaker (see Speakers on page Fan/heat sink assembly (see Fan/heat sink assembly on page NOTE: When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: Memory module (see Memory module on page ●...
  • Page 67 Remove the system board (3). Reverse this procedure to install the system board. Component replacement procedures...

  • Page 68: Hinge Cover

    Hinge cover Description Spare part number Hinge cover (includes hinge cap, WWAN antenna cables and transceivers, and WWAN antenna 753714-001 shield) Before removing the hinge cover, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 69 Remove the six Phillips M2.0×2.5 screws (3) that secure the hinge cover to the top cover. Turn the computer right side up, with the front toward you. Open the computer. Rotate the display assembly (1) clockwise until it is perpendicular to the computer body. Detach the left (2) and right edges of the hinge cover from the computer.

  • Page 70: Display Assembly

    Display assembly Description Spare part number Display Hinge up 11.6 HD AG UWVA 753720-001 Before removing the display assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 71 Slide the display assembly (2) away from the top cover and remove it. Reverse this procedure to install the display assembly. Component replacement procedures...

  • Page 72: Backup And Recovery

    For detailed instructions on various backup and restore options, perform a search for these topics in Windows Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 73: Using The Windows Recovery Tools

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

  • Page 74: Using Windows Operating System Media (Purchased Separately)

    To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. .

  • Page 75: Using Windows Refresh Or Windows Reset

    For more information on these features, see Windows Help and Support. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup.

  • Page 76: Windows 7

    Windows 7 Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps. This section provides information about the following processes: Creating recovery media and backups ●...

  • Page 77: Creating Recovery Media

    HP Recovery Disc Creator can create two kinds of recovery DVDs: Windows 7 operating system DVD—Installs the operating system without additional drivers or ● applications. Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the HP ●...

  • Page 78: Performing A System Recovery

    NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support. To access Help and Support, select Start >...

  • Page 79: Using The Windows Recovery Tools

    Using the Windows recovery tools Using the Windows recovery tools, you can: Recover individual files ● Restore the computer to a previous system restore point ● Recover information using recovery tools ● NOTE: For detailed instructions on various recovery and restore options, perform a search for these topics in Help and Support.

  • Page 80: Using F11 Recovery Tools (Select Models Only)

    Windows 7 operating system DVD to reboot the computer and repair the operating system. To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/...
  • Page 81 Select Repair your computer. Follow the on-screen instructions. After the repair is completed: Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Windows 7...

  • Page 82: Computer Setup (Bios) And Advanced System Diagnostics Windows 8.1

    Computer Setup (BIOS) and Advanced System Diagnostics Windows 8.1 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 83: Restoring Factory Settings In Computer Setup

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 84: Determining The Bios Version

    Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, select the HP Support Assistant app. Select Updates and tune-ups, and then select Check for HP updates now. At the download area, follow these steps: Identify the BIOS update that is later than the BIOS version currently installed on your computer.

  • Page 85: Using Advanced System Diagnostics

    Battery test—This test analyzes the condition of the battery and calibrates the battery if necessary. ● If the battery fails the test, contact HP support to report the issue and purchase a replacement battery. BIOS Management—You can update or rollback the version of the BIOS on the system. Do not ●...

  • Page 86: Windows 7 - Using Computer Setup (Bios) And Hp Pc Hardware Diagnostics (Uefi)

    To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select Exit Discarding Changes, and then press enter. Select Yes. Chapter 9 Windows 7 - Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI)

  • Page 87: Downloading A Bios Update

    Using HP PC Hardware Diagnostics (UEFI) (select models only) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs outside of...

  • Page 88: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    To start HP PC Hardware Diagnostics UEFI: Turn on or restart the computer, quickly press esc, and then press f2. The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: Connected USB drive...

  • Page 89: 10 Specifications

    10 Specifications Computer specifications Metric U.S. Dimensions 28.5 cm Width 11.22 in Depth 21.2 cm 8.35 in Height 2.22 cm 0.87 in Weight (equipped with 4096-MB memory module, solid- 1.40 kg 3.09 lbs state drive, 6-cell battery, and WLAN module) Input power Operating voltage and current 18.5 Vdc @ 3.5 A –...

  • Page 90: 11.6-Inch Uwva Display Specifications

    11.6-inch UWVA display specifications Metric U.S. Dimensions Height 14.50 cm 5.71 in 25.70 cm Width 10.12 in Diagonal 29.40 cm 11.58 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 400 nits (typical) Pixel resolution Pitch 0.197 ×...

  • Page 91: 11 Power Cord Set Requirements

    11 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 92 Country/region Accredited agency Applicable note number The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 93: 12 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 94: Index

    58 AC adapter, spare part numbers lights 8 spare part number 15, 20, 58 17, 19 rear 12 HP Recovery Disc Creator, using ambient light sensor 5 right-side 6 antenna, location 5 TouchPad 7 audio, product description 1 computer...
  • Page 95 memory module chipset 1 removal 30 product description 1 display panel 1 spare part number 17, 20, 30 removal 37 docking 2 service tag 13 spare part numbers 17, 19, Ethernet 1 serviceability, product description external media cards 2 microphone graphics 1 solid-state drive location 5...
  • Page 96 Windows 7 operating system media creating 66 Windows 8 operating system DVD 64 Windows application key 10 Windows button 9 Windows Home button 6 wireless antenna, location 5 wireless light 9 wireless, product description 2 WLAN spare part numbers 19, 20 WLAN module removal 34 spare part numbers 17, 34...

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