If A Problem Occurs - Sennheiser MB Pro1 Instruction Manual

If a problem occurs ...

26 | MB Pro1 | MB Pro 2
If a problem occurs ...
Problem Possible cause
Headset The rechargeable
cannot be battery is flat
switched on
No audio signal The headset is not
paired with the mobile
phone
The volume is adjusted
too low
The headset is
switched off
Headset The pairing does not
cannot be work
paired
The mobile phone is
switched off
Bluetooth is
deactivated on the
mobile phone
The voice prompts are
No voice
deactivated
prompts
announced
(beeps only)
Headset does The operation of the
not react to headset is faulty
any button
press
If a problem occurs that is not listed in the above table or if the problem cannot
be solved with the proposed solutions, please contact your local Sennheiser
partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com/cco.
Solution
Recharge the rechargeable
battery.
Check if the headset is
paired. If necessary, pair
the headset again.
Increase the volume.
Switch the headset on.
Check if your Bluetooth
device supports the HF or
HS profile.
Switch your mobile phone
on.
Activate Bluetooth on your
mobile phone.
Activate the voice
prompts.
Reset the headset to the
factory default settings.
Page
10
11
16
14
–
–
–
15
20