Monster Power HTS1650MP Owner's Manual page 16

fORMal WaRRanTY ClaIM
HOW TO MaKe a ClaIM. In the event damage has occurred to Products or Connected Equipment, You must follow
these instructions: (1) Call Monster within two (2) months after You discover a Product Defect (or should have discovered
it, if such Product Defect was obvious); (2) Give a detailed explanation of how the damage occurred; (3) Obtain a Return
Authorization Number; (4) Upon receipt of a claim form (which may be sent to You after You filed Your Formal Warranty
Claim), fill out the claim form entirely; (5) Return the Products, shipping prepaid by You (to be refunded if You are entitled
to a remedy under the Scope of this Limited Warranty), to Monster for verification of damage, along with a copy of Your
original sales receipts and proof of purchase (UPC label or packing slip) for such Products, the completed claim form, and
printed Return Authorization Number on the outside of the return package (the claim form will include instructions for
return) .
TelePHOne nUMbeRS. If you bought the product in the United States, Latin America, or Asia Pacific, contact Monster,
LLC (455 Valley Drive, Brisbane, CA 94005) at 415-840-2000 or 1 877 800-8989 (Mexico 001-882-800-8989) . If you
bought the product anywhere else, contact Monster Technology International Ltd ., Ballymaley Business Park, Ennis, Co .
Clare, Ireland . You can write or use one of the following telephone numbers: Canada 866-348-4171, Ireland 353 65
68 69 354, Austria 0800296482, Belgium 0800-79201,Czech Republic 800-142471, Denmark 8088-2128, Finland
800-112768, France 0800-918201, Germany 0800-1819388, Greece 00800-353-12008, Italy 800971470, Netherlands
0800-0228919, Norway 800-10906, Russia 810-800-20051353, Spain 900-982-909, Sweden 020-792650, Switzerland
0800834659, United Kingdom 0800-0569520 .
fURTHeR PROCeeDInGS. Monster will determine whether a Product Defect existed and the damage to the Connected
Equipment was caused by the Product . You must allow Monster access to the premises and site where the damage occurred
and all equipment and property related thereto for Monster inspection by its employees or authorized representatives .
Monster may, at its discretion, direct You to obtain a repair estimate at a service center or, to send the Connected Equipment
to Monster for repair . If a repair estimate is required, You will be instructed on how to properly submit the estimate and the
resulting invoice to Monster for payment . Any fees for repairs may be negotiated by Monster .
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TIMInG. If You bring a Formal Warranty Claim and fully comply with all terms and conditions of this Limited Warranty,
Monster will use its best efforts to provide You with a remedy within thirty (30) days after receipt of Your Formal
Warranty Claim (if You reside in the United States - forty-five (45) days if You reside elsewhere), unless obstacles outside
Monster's control delay the process .
©2003 - 2010 Monster, LLC
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