Monster Speaker Manual And Warranty page 12

SPECIFICATIONS TABLE
Product Model
MSP BTS BX-DX EFS
FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. In the event damage has occurred to Products, You must follow these
instructions: (1) Call Monster within two (2) months after You discover a Product Defect (or should
have discovered it, if such Product Defect was obvious); (2) Give a detailed explanation of how
the damage occurred; (3) Obtain a Return Authorization Number; (4) Upon receipt of a claim form
(which may be sent to You after You filed Your Formal Warranty Claim), fill out the claim form entirely;
(5) Return the Products, shipping prepaid by You (to be refunded if You are entitled to a remedy
under the Scope of this Limited Warranty), to Monster for verification of damage, along with a copy
of Your original sales receipts and proof of purchase (UPC label or packing slip) for such Products,
the completed claim form, and printed Return Authorization Number on the outside of the return
package (the claim form will include instructions for return).
TELEPHONE NUMBERS. United States, Asia Pacific and Latin America: 1 877 800-8989 or 415-840-2000,
Canada 866-348-4171, Ireland 353 65 68 69 354, Austria 0800-296-482, Belgium 0800-79201,Czech
Republic 800-142471, Denmark 8088-2128, Finland 800-112768, France 0800-918201, Germany
0800-1819388, Greece 800-353-12008, Italy 900-982-909, Netherlands 0800-0228919, Norway 800-10906,
Russia 810-800-20051353, Spain 900-982-909, Sweden 020-792650, Switzerland 0800-834659,
United Kingdom 0800-0569520
FURTHER PROCEEDINGS. Monster will determine whether a Product Defect existed. Monster may, at
its discretion, direct You to obtain a repair estimate at a service center. If a repair estimate is required,
You will be instructed on how to properly submit the estimate and the resulting invoice to Monster for
payment. Any fees for repairs may be negotiated by Monster.
TIMING. If You bring a Formal Warranty Claim and fully comply with all terms and conditions of this
Limited Warranty, Monster will use its best efforts to provide You with a remedy within thirty (30) days
after receipt of Your Formal Warranty Claim (if You reside in the United States - forty-five (45) days if
You reside elsewhere), unless obstacles outside Monster's control delay the process.
Ver.062706 – US
21
Warranty Period for Product
One (1) Year
©2010 Monster, LLC
"Monster," the Monster logo, the product and packaging are trademarks or registered trademarks of
Monster Cable Products, Inc. or its subsidiaries in the United States or other countries. "Dr. Dre," "Beats,"
"Beatbox," and the "B logo" are trademarks of Beats Electronics, LLC. iPod and iPhone are trademarks
of Apple, Inc. registered in the U.S. and other countries. Apple is not responsible for the operation of this
device or its compliance with safety and regulatory standards. This product is patent pending.
22