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Chapter 1: Getting Help tyrÁpR ■ ■ ■ ■ ■ ÁAxp Support Home Support Home Iih Á Product Support 7ywfi Downloads 6y fh ÁT Contact Us I6ÁSw PC Tools All Support Documents General Tutorials My Downloads All Downloads Call Us www.gateway.com...
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Chapter 1: Getting Help www.gateway.com...
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sf pÁ 6sphvtyrÁH ÁXÁ f pf G pgv • Identifying features • Locating your notebook’s model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your notebook • Purchasing accessories...
Chapter 2: Checking Out Your Gateway Notebook Speaker Component Description Speakers Provide audio output when headphones or amplified speakers are not plugged in. Power indicator LED on - notebook is on. ■ LED blinking - notebook is in Standby mode.
IEEE 1394 PC Card port eject button ports “Using the memory card reader” The memory card reader supports ® , IBM Microdrive™, Memory Stick www.gateway.com Left side PC Card Memory slot card reader ® ® ® or i.Link...
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Chapter 2: Checking Out Your Gateway Notebook Component Icon PC Card eject button PC Card slot Component Description DVD/CD-RW Insert CDs or DVDs into this drive. For more information, see or recordable the DVD drive” on page DVD drive This drive may be a combination DVD/CD-RW or recordable DVD drive.
Plug an analog VGA monitor into this port. USB ports Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports. Monitor S-Video port ports out jack www.gateway.com Back Ventilation Kensington lock slot...
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Chapter 2: Checking Out Your Gateway Notebook Component Icon S-Video out jack (optional) Ventilation fan Kensington™ lock slot Description Plug a standard S-Video cable into this jack. For more information, see “Viewing the display on a television” on page Helps cool internal components.
Install a memory module into this bay. For more information, see “Adding or replacing memory” on page System label Includes the product model number. For more information, see “Identifying your model” on page Hard drive bay www.gateway.com Bottom System label Memory “Changing...
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Standby/Resume mode. For more information on configuring the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com Power...
Important @f pfÁxipwÁfyiÁptfwÁyxgp Website: Online Support: Tech Support Phone: Hours: Model: S/No: Fthq Á6p tqthf pÁqÁ4 spy tht The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. www.gateway.com www.gateway.com/support www.gateway.com Identifying your model...
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Chapter 2: Checking Out Your Gateway Notebook pR pR www.gateway.com...
sf pÁ p tyrÁR f pi • Installing the battery • Connecting the AC adapter • Turning your notebook on and off • Using the status indicators, keyboard, and the EZ Pad touchpad • Adjusting the volume...
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Chapter 3: Getting Started To install the battery: www.gateway.com...
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Caution Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.
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The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. If the battery charge indicator does not turn off after three hours, contact Gateway Customer Care at support.gateway.com. www.gateway.com...
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If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...
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Tips & Tricks For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
Tips & Tricks For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
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Important Turn Off Computer If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. www.gateway.com Sy Hqq 6x p...
1 Press and hold the power button for about 2 Unplug the power cord and remove the battery Restarting (rebooting) your notebook Vtyi Rpht Vtyi Sfv Ffyfrp Vtyi Sfv Ffyfrp five seconds, then release it. for more than 10 seconds. www.gateway.com...
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LED blinking - The hard drive is in use. ■ LED off - The hard drive is not in use. ■ If none of the indicators are on, you may need to press to toggle the status lights on and off. www.gateway.com Hard drive...
Press this key for quick access to shortcut menus and help assistants in Windows. Press these keys to move the cursor up, down, right, or left. www.gateway.com to perform actions may open help. (Run utility), and Á...
Standby mode. For more information, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Toggle the notebook display in the following order: The LCD ■...
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Skip ahead one CD or DVD song or track. Turn on Num Lock so you can use the numeric keypad. Press this key combination again to turn off Num Lock. The Num Lock status indicator appears when this function is turned on. www.gateway.com...
Open your default music player. Volume up Turn the volume up. Press the Volume Up and Volume Down buttons at the same time to mute or un-mute the sound. E-mail Open your default e-mail program. Internet E-mail Volume up www.gateway.com Multi-function buttons Search...
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Open your default Web browser. Open the Search Results window. For more information, see “Searching for files” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
Using the EZ Pad touchpad Scroll Touchpad zone Left button Right button ty p www.gateway.com...
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“Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com Move your finger around on the touchpad.
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Move an object on the screen. Using the EZ Pad touchpad www.gateway.com Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking.
Tips & Tricks For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
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sf pÁ! TtyrÁ7tpÁfyiÁI • Using DVD drives • Using the media card reader • Using a PC Card • Viewing the display on a monitor, projector, or television...
Tips & Tricks This is your drive type... Combination DVD/CD-RW drive Recordable DVD Drive For more information, see DVDs” on page www.gateway.com Use your drive for... Installing programs, playing audio CDs, playing DVDs, accessing data, and recording music and data to recordable CDs.
If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. www.gateway.com Using the DVD drive Manual eject hole...
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“Playing CDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. For more information about playing DVDs, see “Playing DVDs” in Using Your Computer which has been included on your hard drive.
For more information about creating CDs and DVDs, see “Creating CDs and DVDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Left slot eject button Card Type ®...
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Chapter 4: Using Drives and Ports Byp tyrÁfÁxpxÁhfi To use a memory card: Computer To remove a memory card: Important Do not use the remove hardware taskbar to remove the memory card. www.gateway.com Start icon in the...
Adding and removing a PC Card s ftyr To insert a PC Card: ■ www.gateway.com...
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Chapter 4: Using Drives and Ports To remove a PC Card: Important Stop If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. www.gateway.com...
To use a projector or external monitor: Viewing the display on a projector or monitor Properties 7twf Ip tp www.gateway.com...
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LCD panel and viewing the display on the projector or monitor. If an external monitor or projector is connected and you close the LCD panel, your notebook turns off the LCD panel, but does not enter Standby mode. www.gateway.com Attached Color Quality...
DVD. DVD playback to a VCR will be scrambled by copyright protection software. To view your notebook display on a television: Viewing the display on a television www.gateway.com...
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Chapter 4: Using Drives and Ports To modify television settings: Start Themes Settings Advanced Ip tp Control Panel 6y w Ifypw Display 7twf Ip tp Fw twp Fyt fyi Q478HG B@I www.gateway.com Appearance and...
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Displays Apply Ip tp Viewing the display on a television Fw twp Fyt fyi Q478HG B@I 7twf Ip tp 6y w Ifypw www.gateway.com Enable TV...
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Chapter 4: Using Drives and Ports www.gateway.com...
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sf pÁ" FfyfrtyrÁIp • Checking and recharging the battery • Recalibrating the battery • Changing batteries • Extending the life of the battery...
For more information, see “Changing advanced settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. This LED only lights up when the notebook is connected to AC power.
For more information, see “Changing advanced settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. To recalibrate the battery: button. If the icon still does not appear, www.gateway.com...
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Do not use your notebook during the recalibration process. Do not connect the AC adapter to your notebook during this process, or you will interrupt the recalibration process and will have to start again. Power Schemes Low battery alarm www.gateway.com Critical battery alarm Critical battery alarm...
To replace the battery: Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
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Chapter 5: Managing Power www.gateway.com...
For more information about using Hibernate mode, see “Activating and using Hibernate mode” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com Extending battery life...
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Chapter 5: Managing Power ■ tyrÁfw pyf pÁpÁhp ■ ■ ■ 6sfyrtyrÁpÁxip ■ R fyig ■ Atgpyf p TtyrÁpÁftyrÁxip fp itv www.gateway.com...
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Enter Hibernate mode (must be activated) In Standby or Exit Standby or Hibernate mode Hibernate mode ...then Press Click Start, then click Turn Off Computer. Press and hold AB9S , then click Hibernate. Press the power button. www.gateway.com Extending battery life...
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Chapter 5: Managing Power www.gateway.com...
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sf pÁ# TrfityrÁXÁG pgv • Adding and replacing memory • Replacing the hard drive...
Adding or replacing memory To add or replace memory modules: www.gateway.com...
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Chapter 6: Upgrading Your Notebook www.gateway.com...
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Important Use only memory modules designed for your Gateway notebook. Adding or replacing memory www.gateway.com...
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Chapter 6: Upgrading Your Notebook To replace the hard drive kit: Start All Programs Ttyr X 6x p Gateway Documentation www.gateway.com...
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Chapter 6: Upgrading Your Notebook www.gateway.com...
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sf pÁ$ Ffty ftytyrÁXÁG pgv • Caring for your notebook • Cleaning your notebook • Protecting your notebook from viruses • Updating Windows • Restoring your system...
When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets. www.gateway.com Cleaning your notebook...
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Chapter 7: Maintaining Your Notebook 6wpfytyrÁ spÁvpgfi 6wpfytyrÁ spÁy pgvÁhppy Caution 6wpfytyrÁ67ÁÁ7U7 A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. www.gateway.com...
For more information about modifying security settings, see “Modifying Security Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Help and For more information about protecting your...
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Chapter 7: Maintaining Your Notebook To scan for viruses: Start All Programs Norton AntiVirus AntiVirus 2004 Scan for viruses Scan for Viruses Scan Scan www.gateway.com Norton...
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You received a free limited time subscription to the Norton AntiVirus service when you purchased your notebook. To update Norton AntiVirus after the free subscription period, you must extend your subscription. Start All Programs Norton AntiVirus Norton AntiVirus Protecting your computer from viruses Finish www.gateway.com LiveUpdate -...
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To run Windows Update: Start All Programs Help and Support Windows Update For more information about Windows Update in Windows XP, click Start, then click Help and Support. VtyiÁTif pÁ Type the keyword HelpSpot Search box click the arrow. www.gateway.com in the , then...
sf pÁ% Sgwps tyr • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems...
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■ ■ ■ Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...
■ ■ ■ ■ ■ ■ ■ Help and For more information about troubleshooting, click Support Start, then click Help and Support. Type the keyword gwps tyr , then click the arrow. www.gateway.com First steps in the Search...
7twf Ip tp For instructions on changing the screen resolution, see “Adjusting the screen resolution” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com Troubleshooting...
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■ For instructions on changing the display settings, see “Adjusting the screen and desktop settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
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For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ ■...
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Chapter 8: Troubleshooting ■ Tips & Tricks 9twpÁxfyfrpxpy AB9S To restore deleted files: For instructions on playing a DVD, see DVD” on page Recycle Bin www.gateway.com “Playing a Restore...
“Using Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. All deleted files will be lost when you empty the Recycle Bin. For more information about file management, click Start, then click Help and Support.
“Checking the hard drive for errors” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. For more information about troubleshooting Internet connections, click Start, then click Help and Support.
Chapter 8: Troubleshooting ■ ■ ■ ■ Fpx ■ ■ Help and Support FpxÁhfiÁpfip ■ For more information about troubleshooting memory errors, click Start, then click Help and Support. xpxÁp Type the keyword www.gateway.com in the Search , then click the arrow.
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Help and Support Control Panel Phone and Modem Options For more information about dialing properties, click Start, then click Help and Support. itfwtyr Type the keyword , then click the arrow. www.gateway.com Troubleshooting 6y w Ifypw Printers in the Search box Edit...
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■ ■ ■ ■ ■ To run modem diagnostics: Start and Other Hardware Modems Control Panel Phone and Modem Options Properties www.gateway.com Troubleshooting 6y w Ifypw Printers Fipx Ip tp...
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Start, then click Help and Support. xipxÁ gwps tyr Type the keyword the Search box the arrow. Control Panel Phone and Modem Options Modem Isyp fyi Fipx H ty www.gateway.com Query Modem fwpfi py sp xipx , then click 6y w Ifypw Printers Properties Speaker volume...
Help and Support Ifi For more information about network troubleshooting, click Start, then click Help and Support. yp vÁ gwps tyr Type the keyword the Search box the arrow. EH6D EH6D Á Á www.gateway.com Troubleshooting Rp tyr T 4 Vtyi Gp v , then click...
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Ity p ■ ■ ■ ■ ■ ■ To set a default printer: Start and Other Hardware 9fp ■ ■ Control Panel Printers and Faxes Set as Default Printer www.gateway.com Troubleshooting 6y w Ifypw Printers Ity p fyi...
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Printers and Faxes Use Printer Offline For more information about printer troubleshooting, click Start, then click Help and Support. ty pÁ gwps p Type the keyword Search box arrow. www.gateway.com 6y w Ifypw Printers Ity p fyi Use Printer in the , then click the...
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Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. For more information about troubleshooting sound issues, click Start, then click Help and Support.
Power cords or plugs are damaged ■ Liquid has been spilled into your notebook ■ Your notebook was dropped ■ The case was damaged ■ Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...
Get tutorial assistance for software fee-based issues billed by the minute. software tutorial service Gateway Talk to a Gateway Customer Care Customer Care representative about a non-tutorial technical support question. (See “Before calling Gateway Customer Care” on page 102 America Online...
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Appendix A: Safety, Regulatory, and Legal Information Warning p tyrÁÁÁ px ■ ■ ■ ■ ■ ■ ■ ■ ■ 6fpÁityrÁp ■ ■ ■ Always follow these instructions to help guard against personal injury and damage to your Gateway system. www.gateway.com...
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Warning Warning VtpwpÁ@tifyhp Regulatory compliance statements Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.
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Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. www.gateway.com...
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Caution Regulatory compliance statements Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information. Every country has different restrictions on the use of wireless devices.
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(or co-located) in conjunction with any other transmitter or antenna installed in the notebook. Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
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Regulatory compliance statements This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. The lamp in this display contains mercury. Do not put in trash. Recycle or dispose as hazardous waste. www.gateway.com...
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Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
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LAN if both are present and being used in the same area. To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. www.gateway.com...
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Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. www.gateway.com...
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This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
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Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...