Troubleshooting; Sound Quality - JBL Radial micro User Manual

troubleshooting

Symptom Possible Problem

Sound Quality

No sound from system. No power to unit.
Sound comes from only one iPod or auxiliary cable is not
side/channel. seated properly.
Distortion (static, crackling or Noise may be caused by interfer-
hissing sounds). ence from a monitor, cell phone
or other transmitting device.
Audio source or source material
may be the problem.
Volume level may be too high.
EQ setting may be too high.
Solution Note
Make sure wall power outlet or Is the LED on?
power strip has power. Make
If the LED is not on, power is
sure all switches for outlet/
not getting to your JBL Radial
power strip are on and that all
Micro unit.
switches for the unit are on.
Try the solutions shown.
Make sure you're using the If you're using a 3.5mm auxiliary
correct adapter, and that the extension cable, make sure it's a
iPod is seated all the way into stereo cable.
the docking station.
Make sure the auxiliary cable is
seated all the way into the jack.
Try resetting the iPod.
Move the JBL Radial Micro unit
away from the devices to see if
the distortion is eliminated.
Test the JBL Radial Micro unit Does the distortion occur with
with another source. specific songs?
If so, check the recording or
record the source again.
Check volume of source. Some devices will distort the
output signal if the volume is
set to maximum.
Check the EQ setting on your JBL, Inc., recommends that the
iPod or source device. source-device EQ be set to "Flat"
or "Off".
Symptom
Sound Quality
JBL Radial Micro unit emits a
loud hum or buzzing noise.
Charging/Syncing
iPod will not charge.
6
Possible Problem Solution
Input cable not plugged in Check input cable connection.
properly.
Cable may be bad. Replace cable.
Ground loop. Turn the JBL Radial Micro unit
off and connect it to another
wall outlet.
No power to unit. Make sure wall outlet or power
strip has power. Make sure all
switches for outlet/power strip
are on and that all switches for
the unit are on.
Make sure that the correct
Wrong adapter is used.
adapter is used for your specific
iPod model.
The iPod is not making full con- Make sure that the iPod is
seated securely into the docking
tact with the docking station.
station.